Brickleys Property Solutions has established itself as a premier property management firm, highly recommended by its clients for exceptional service. Each office is owned and operated by a franchise owner.
Their team excels in providing a seamless rental experience, characterized by swift, attentive communication and a professional demeanor that eases the stress of renting. From the application to the approval process, and even key collection, Brickleys ensures everything is handled efficiently and with the utmost care. Clients have praised the staff, particularly Naomi, for their helpfulness and ability to make the leasing process straightforward and hassle-free. Whether you're looking to rent a home for the first time or seeking a reliable property management partner, Brickleys Property Solutions stands out for its dedication to customer satisfaction and its effective, friendly service approach.
Customer reviews
Showing 51–69 of 69 published reviews.
Google
★★★★★
We worked with Brickleys for three years and had exceptional experiences especially with Eric. They were always professional, kind, and took care of items quickly. We would happily work with them again. The only item I would encourage them to address is the lack of ability to reach them by phone. While I understand that email is their preferred correspondence and understand that it covers everyone's behind, there are times a tenant should be able to have an exception made, but again as a whole wonderful.
Google
★★★★★
I've been renting from Brickleys since 2020 I think the management company took over, and I'm still here today 2025 just signed a new lease and I like they let me do a 2 year lease , I've never had any issues personally myself.
I would recommend them as a company to rent from.
Google
★★★★☆
The overall process was a little tedious & time consuming, but everyone we dealt with at Brickleys were very nice.
Google
★★★★★
Professional and respectful.
Google
★★★★★
Google
★★★★★
We have had an outstanding experience with Brickley's thus far. Any issues we've had, they have resolved in a expedited manner, including an emergency leaking toilet on a Sunday! They are extremely professional and very easy to get in touch with. Highly recommend ding business with Brickley's!
Google
★★★★★
Truly Exceptional Property Management – Highly Recommend!
We had a fantastic experience renting through Brickleys. From start to finish, they were simply outstanding—responsive, professional, and consistently communicative. Anytime we had a question or needed support, they were quick to respond and always made us feel like a priority.
Their online tools made managing everything from rent payments to maintenance requests effortless and convenient. Submitting a work order took just minutes, and we always received timely updates and resolution.
One of the things that really stood out was their network of reliable, respectful contractors. Every repair or service visit was handled by trustworthy professionals who respected our time, our space, and our comfort.
Brickleys clearly takes pride in creating a safe and seamless experience for renters. We’re truly grateful for the way they supported us during our time in their property—and we wouldn’t hesitate to rent through them again.
Thank you, Brickleys, for setting the gold standard in property management!
Google
★★★★★
I greatly appreciate Brickleys prompt response times and professionalism toward me the landlord and toward the tenant! I have only great things to say about Brickleys in the 2+ years I have trusted them to take care of my rental property.
Needless to say, I have referred them to many in my sphere of influence. Brickleys completely put my mind at ease!
Google
★★★★☆
Audrey is fast and efficient. Made renewing my lease simple and fair. Great app that allows for easy payments and ease of document reviews.
Trustpilot
★★★★★
I used Brickleys for several years to manage a rental property, and then Nick Caffey as my realtor to sell the same property. I’d use Brickleys again to manage a property, or his realty business to purchase/sell.
I never intended to have a rental property, but life happens and I moved out of state for work and renting my house was the best option. Brickleys had the most transparent and straightforward property management system I could find. They were polite, professional and answered all my questions in an initial call. They had a standardized system with a template lease, website portal for payments and documents, flat rate, etc. I could be mostly hands off, which was important to me. They handled estimates for repairs and contractors, and everything was done timely and within the estimated budget. Especially Kaylynn was always very helpful and responsive.
To be fair, I have minor quibbles with their process/templates, and there was one staff member I didn’t enjoy working with in the rare occasions I spoke with her. But at the end of the day, I still think they are the best option. They successfully and professionally managed the rental. I am satisfied and would use them again.
After renting for several years, Nick got it sold in <60 days. I can’t ask for better than that. Again, they handled it all, made good recommendations to me during the process, were highly responsive, and made it a very simple process for me. Very good customer service.
Google
★★★★★
Working with Brickleys was a quick and easy process, they were very helpful in getting us into a home quickly and answering any questions or concerns we had. I would recommend them to anyone trying to rent. 10/10
Google
★★★★★
This was our first time using a company to rent a property and the people at Brickleys were an amazing help and made the process smooth and easy, would definitely recommend using them.
Google
★★★★★
They have taken care of me and my needs to start my new rental lease. Looking forward to the move in. Thank you
Google
★★★★★
We are very satisfied with Brickleys Property Solutions. We fill comfortable knowing Nick is managing are properties and collecting rents. When we are ready to sell, we have confidence to go with Nick.
Trustpilot
★★★★★
Excellent experience with these people and how they take care of our house. We’re renting from them and everything is so quick and effective, I love the staff and they are always so awesome and they get straight to the point with everything! Honestly a really awesome place to do business
Google
★★★★★
Nick and his incredible team at Brickley’s has provided me peace of mind through their professional management of my rental properties. Thank you Nick!
Trustpilot
★★★★★
Highly Recommend Brickleys Property Solutions!
We have had a wonderful experience with Brickleys Property Solutions. They have been managing our rental property for 6 years and all their staff are professional, kind and courteous. They are quick to respond to our messages, provide detailed monthly reports and always keep us informed as to what's going on with our rental property. We're looking forward to Brickleys managing our property for many years to come.
Google
★★★★★
Google
★★★★★
Brickleys did a great job finding a quality tenant, getting monthly payments on time, and giving me options for recurring maintenance. They gave the option to use their preferred vendor for certain services, but never any pressure if you wanted to use your own service provider. Great communication as well. Quality company, highly recommend.
Frequently asked questions
How does Brickleys Property Solutions handle communication with tenants and owners?
Brickleys emphasizes timely and clear communication, primarily via email, responding promptly to questions, maintenance requests, and concerns from both tenants and property owners.
What is the process for maintenance and repairs through Brickleys?
Maintenance requests can be submitted easily through their online system, and Brickleys coordinates with reliable contractors to ensure timely and professional repairs, keeping tenants and owners informed throughout.
How does Brickleys manage the rental application and lease renewal process?
Brickleys offers a streamlined and detailed application process with clear instructions, and supports lease renewals efficiently, including options for longer-term leases, all facilitated through their online portal for convenience.
Google