Everyone that has attended to my wound has been very pleasant and have always kept me informed as to what to expect as the care for my wound!
About Advanced Wound Institute
At the Advanced Wound Institute in Gilbert, patients receive exceptional care that goes beyond expectations. With a team praised for their professionalism and attentiveness, the institute ensures a comfortable and reassuring experience. From streamlined appointment scheduling to personalized treatment plans, the staff, including the highly commended Kelsey and Dr. Acharya, are dedicated to their patients' well-being. The institute's ability to provide same-day care and effective follow-up appointments close to home is a testament to their commitment to patient recovery. Whether it's the warm welcome at the front desk or the thorough explanations provided by the medical team, the Advanced Wound Institute stands out for its A1 service and genuine investment in healing and nurturing their patients.
Customer reviews
Showing 51–100 of 159 published reviews.
I only had to go once but I have to say that the people that I met were cheerful! They introduced themselves, they listened to me intently and show concern about some issues I discussed with them. If I needed further help with my wound, I would be more than pleased to return there.
Great office, very concerned and caring staff. Excellent care by serious professionals. Thank you!
Great service provided by very knowledgeable personnel
I feel like my situation was addressed and I have a future appointment. The two ladies who helped me were warm and professional. Gratefully, Sheila Nelson
Amazing Doctor! Amazing staff! I had one of the best experiences ever!
I was very happy with PA Kelsey she was very understanding and she took care of my wound. Everyone in the office were very pleasant.
Incredible comfort and professionalism u made me feel after horrible experiences in Scottsdale clinics. From front desk to nurse to doctors, everything was fantastic! Thank you!!!
I was very happy with PA Kelsey she was very understanding and she took care of my wound. Everyone in the office were very pleasant.
The best experience we have had with a wound care clinic. From the minute we walked in the doors the treatment we received exceeded all of our expectations. The entire staff is professional, knowledgeable and friendly and explained all details of my care. Once I was “released” from care it felt as though we were saying goodbye to family after a long overdue visit. Highly recommend.
the ladies were very helpful and kind. They knew exactily what I neeeded. The Dr.was great.
Great staff. NP was great,knowledgable & very kind. Thank you
They are very caring and do a great job.Fantastic nurse and doctor.
Great staff. NP was great,knowledgable & very kind. Thank you
Wound nurse Monica very informative and nice. Wound Dr. Is fabulous.
Wound nurse Monica very informative and nice.
In need of serious help with multiple wounds following surgery outside of AZ, where it’s extremely difficult to return for aftercare in my condition. I received the most compassionate, attentive, careful, diligent care from Nurse Practitioner, Janette. She tended to me for a great deal of time and with incredible Thoughtfulness, and I’m hopeful that I’ll finally be able to heal. It’s been more than ten years since I have been treated so well by any healthcare worker in any practice or facility (with exception of my PCP who referred me to Advanced Wound Institute, with his highest recommendation). Highly recommend this rare and unusually exceptional NP and practice.
Great staff Dr. Ferlmann was great explained everything perfectly. Didn’t try to do any unnecessary procedures. Would definitely recommend to anyone.
I was referred to AWI by my PCP due to a wound on my leg that hadn't healed 2 mos after receiving it . From my initial contact with them it was clear they were different than a typical medical office. The staff was friendly and fostered an atmosphere of concern and confidence that healing my wound was their primary objective. Everyone is very professional and super nice. After hearing the origin of my wound and what I had done in my efforts to get it to heal, they assessed it through a thorough inspection. Kelsey then explained the specifics of the type of wound I had and why previous attempts at healing were not working and then laid out a plan that would put me on the path to healing it . By my 2nd appointment a week later, I saw significant improvement in the wound. I'm impressed with the care I've received thus far and am excited about the progress made in such a short time and I'm confident my wound will be fully healed in a couple of weeks.
I just had my first appointment with the wound care there at Advanced Wound Institute the receptionist Alyssa was very helpful and very kind along with all the nursing staff and doctors. I felt really at home my very first visit along with a great staff that takes the time to listen to you and genuinely cares. Our thanks to the entire staff. Looking forward to my next appointment next week!!!
I was very happy with the service and referefeal to the burn center.
things are improving
Have been fighting a wound on my leg for several months. Was so glad I was referred to this office and received some answers!
My visit was quick and done with care
The advanced wound institute Was the place I got my question answer. All so great people and awesome knowledge good bedside manner good game plan welcome please to go to for all you care
Very helpful staff, friendly, enjoyable experience.
My visit was quick and done with care
First time here they were very professional I felt at ease in the office like they already knew me enjoyed my visit very much best wound care clinic by far.
The staff was as warm and caring as any I have dealt with . Actually enjoyed going
The staff was as warm and caring as any I have dealt with . Actually enjoyed going
Very friendly staff! My Doctor and his PA are extremely knowledgeable and friendly, easy to talk to. Seemed to listen to me. Explained my follow up and what I needed to do at home! Thank you all!
BEST CLINIC IN THE VALLEY! I HIGHLY RECOMMEND THIS OFFICE, EVERYONE IS VERY PROFESSIONAL, KIND AND CARING. OFFICE IS VERY CLEAN AND JUST AMAZING, THERE'S NO WORDS TO DESCRIBE THIS CLINIC JUST AMAZING! I APPRECIATE EVERYONE IN THERE ALSO THE VASCULAR CLINIC IS GREAT, THEY'RE ALSO WONDERFUL.
AWESOME I Was very comfortable
😜The very professional way the staff treats the patient yet with a warm and friendly manner. It makes the patient feel well cared for and that the illness will be cured.
The staff did a great job. Doctor advice helped me to heal quickly
the staff is apparently amazing and they treat u like family
I can’t say enough about them! They helped me so much with the healing process of my wound, and educated us as they went! Highly recommend!
After seeing a dermatologist for over a year and seeing the treatments weren't working, I decided to give the wound institute a try. So far, it looks promising; they've done more in one hour for me that the dermatologist has. I am still healing, but this office has been reassuring in trying to heal my wound that has been painful for a while now. Instead of just slapping on some ointment and saying I'll heal naturally, the wound institute actually took the time to check what's going on and they actually had to do some minor surgery in order for the wound to actually start healing properly. These guys seem to know they're stuff. They are very professional and knowledgeable.
Great staff. Great doctor. Kind and gentle. Excellent in explaining process, procedure, diagnostic information. Thank you.
I am extremely pleased with the professional expertise shown by my care team. The receptionist was friendly, the wait time was minimal, the nurse kind caring and knowledgeable and Dr Jim friendly and supportive with the debridement of my wound & recommendations for follow up treatment.
I was VERY pleased right away with the front desk receptionist at the Gilbert location, she handled my rather desperate call from Mexico about my referral with great concern and kindness. My first visit here was nothing but positive. The office is easy to find and all the staff there was so wonderful! Dr James Furlmann is an extremely caring, and kind person. He’s also a very knowledgeable and experienced doctor who takes the time to explain things fully. I know I’ve got an excellent Team right here caring for me now! Jeanette Summers
Very professional, communication was great. Overall satisfied.
Very Very pleased, very informative, very pleasant made me feel very comfortable ,overall Wonderful visit, thank you soooo much 😊
Everyone is so kind and so caring from Alyssa who always has a smile when you walk in the door....then Luz with her bubbly positive lets take care of you and get you better....Sam and Kelsey are the best....there bright smiles always make you know how much they care and want the best for you....we highly reccomend this office....
Your office has the most friendliest, kindest, helpful and sweetest people working for you, Alyssa at the front desk Luz, you’re nurse, just the friendliest sweetest people ever so very helpful and I can’t forget Samantha and Kelsey, all of you Ladies are wonderful. Thank you for making my experience, relaxing and carefree.
Your office has the most friendliest, kindest, helpful and sweetest people working for you, Alyssa at the front desk Luz, you’re nurse, just the friendliest sweetest people ever so very helpful and I can’t forget Samantha and Kelsey, all of you Ladies are wonderful. Thank you for making my experience, relaxing and carefree.
Great and friendly staff. They really care about you and go the extra mile to see you get the proper care.
Frequently asked questions
What can I expect from the staff during my visit to Advanced Wound Institute?
The staff at Advanced Wound Institute are described as professional, friendly, courteous, and knowledgeable. They aim to explain procedures clearly and provide a caring environment to help patients feel at ease.
How does Advanced Wound Institute handle appointment scheduling and wait times?
Patients report that appointment times are generally punctual with minimal waiting. The staff work to accommodate urgent appointment needs, sometimes fitting patients in quickly due to cancellations.
What kind of communication can I expect about my wound care plan?
Doctors and nurses at the institute explain the wound condition and treatment plans clearly, keeping patients informed about progress and next steps throughout the healing process.