U.S. Water Heating Solutions in Arlington Heights is a trusted provider of top-notch water heater services. Praised for their prompt and professional approach, their technicians, like the esteemed Kevin, are celebrated for their expertise and courteous demeanor. They consistently deliver thorough inspections and repairs, ensuring customer safety and satisfaction. Whether it's a routine service call or a complex warranty exchange, clients appreciate the smooth, informative, and friendly experience. With a team that goes the extra mile to educate and resolve issues, U.S. Water Heating Solutions stands out for its exceptional service and dedication to keeping homes comfortably supplied with hot water.
We had the privilege of working with Jerrie Bay during a recent problem with our water heater. In addition to being very knowledgeable, Jerrie was extremely personable and passionate about his craft. While Jerrie was repairing our water heater he gave us some great advice / tips on how to improve other parts of the plumbing system in our home. Jerrie is an invaluable member of the US Water Heating Solutions team in the greater Cincinnati area! I highly recommend US Water Heating Solutions!
- Kevin Marietta - Apr 01, 2024
My son’s hot water heater is 2 1/2 months old and went out. I contacted Rheems about the warranty and they said it was covered and they scheduled U.S. Water Heating Solutions to make repairs as necessary. The company contacted us promptly and scheduled an appointment. The service man (Lucas) showed up in the time frame that was set up even after all the highways and roads were in horrible shape with lots of accidents from snow from the previous evening. He was very courteous and knowledgeable. He was in and out within an hour (replaced thermostats). He was very professional and explained what the issue was. I would highly recommend Lucas and this company!!!
- Mike Smith - Jan 17, 2024
Service was good
- abraham george - Jan 03, 2024
The serviceman was very personable and polite. He did a very professional job.
- Eric Renstrom - Jan 03, 2024
Plummer named Kirk was, on time, efficient, timely, and did a great job. Nice guy too.
- PMAeRT - Oct 23, 2023
Fantastic to work with
- Keith K - Oct 23, 2023
The service person that came to my home went above and beyond! He took his time and explained everything he did.I was very impressed.
- Angie M. - Oct 23, 2023
Technician was prompt,friendly and very informative about what needed to be done. He even regonized that something else was the problem and fixed the issue (no extra charge). Absolutely awesome experience all around, highly recomend them.
- David Copeland - Oct 07, 2023
- Pamela Ellis - Oct 07, 2023
Quick response, showed up
Quickly and professional , and did a great job getting us back working. Would use them again.
- Jason Croutch - Oct 07, 2023
Hot water heater was bad, warranty work was performed, excellent service
- Samuel Davis - Sep 23, 2023
What a great experience with this company, came out and was so professional and friendly. Fixed the problem and gave me a full detail on what the problem was with our Hot Water Heater. A company is only as good as the employees and this company has a great team!!
- Todd Fredrick - Sep 04, 2023
The two technicians that came out were amazing. Very competent, friendly, and thorough. I believe they were Jason and Sal(?).
Even they people I talked to on the phone were helpful, polite, and kind.
If I ever have water heater issues again I won’t hesitate to call.
Four stars!
- Jack Sterritt - Sep 03, 2023
Our AO Smith water heater was shutting off due to an error code. US Water Heating techs cleaned the flame sensor and only charged us for the service call. They worked quickly, explained the codes, and showed me the carbon buildup on the flame sensor. I was very happy with their work.
- Dennis H. - Aug 08, 2023
called me within reasonable time,and had it fixed asap!!! very friendly technicians
- Linda Vinger - Aug 02, 2023
Pleasant, experienced technician.
Followed through on everything and made sure I had hot water before leaving.
- Judith Pearson - Jul 28, 2023
- Vino Dollar - Jul 26, 2023
Honest and professional. They took time to explain the problem and cleaned up afterwards.
- Bob W. - Jul 26, 2023
The company called me, set up the appointment quickly after I report to the manufacturer it was leaking, The technician was great, he was professional, timely and knew exactly what the process was and what to do to exchange my water heater at the place of purchase, through manufacturer warranty request to replace it. The process was a lot smoother than I anticipated and it was a good experience .
- Erica Hill - Jul 25, 2023
Excellent service, punctual on time, organized in their work and experienced.
- Andres Carrasquero - Jul 25, 2023
Awesome service! Prompt, professional and very knowledgeable. Max went the extra mile to make sure I understood everything he was doing to fix the problem.
- Michael F. - Jul 24, 2023
- Michael Bunce - Jul 24, 2023
- Yasmin Williams - Jul 20, 2023
Great service all around. Prompt and professional.
- Katey Thompson - Jul 18, 2023
Kevin from U.S. Water Heating Solutions is the prime example of Knowledgeable, Professional, Courteous, Safety First Tradesmen. He explained everything step by step allowing me ask questions until I was comfortable. Per his company's procedures he was able to find and rectify the problem. I could have had a very dangerous situation had he not been thorough and look for a quick fix. This will be my ONLY Contractor when it comes to my Hot Water Heater!!
- David Wolfe - Jul 13, 2023
U.S. Water Heating Solutions | 810 S. Arthur Ave., Arlington Heights IL , United States