Mobility Plus in Tucson stands out as a trusted provider of mobility solutions, earning high praise for their exceptional customer service and expertise. Customers consistently highlight the friendly and knowledgeable staff, who are dedicated to ensuring a seamless experience, whether it's for tuning up mobility aids or installing stairlifts. Their commitment to customer satisfaction is evident, with reports of diligent follow-up on orders, even after extended periods. The team's professionalism extends to punctual and thorough service, leaving spaces clean and customers well-informed. With a range of practical products and a customer-centric approach, Mobility Plus is highly recommended for those seeking reliable mobility support.
Came into store, Oro valley to buy batteries for my power chair. Gary the owner was help another customer and told me he would be with me in a little bit. I watched how he treated the other customer and decided that if he had the batteries 🪫 was going to buy them from him. He said explained the technical issue of the batteries and the cost. He had what i needed and also installed the very heavy batteries back into my wheelchair. I also found a chair I liked very much, I will probably be back to buy one the chair. Very happy with the purchase and excellent service.
- Bob Salas - Apr 24, 2024
awesome service, price and people
- Randy Stuth - Apr 22, 2024
We rented a scooter for my father for a day trip to Tombstone & Rose Tree Museum. The staff were very friendly and knowledgeable. Our mobility professional matched us with the right scooter in minutes and ensured it fit in our vehicle. We had a thorough tutorial on operation and assembly( 5 min).The scooter performed beautifully and could easily traverse doorways and maneuver inside buildings. The battery had 90% charge when we we finished for the day. Our total charge was $38.03 ( inc. tax) for 4 wheel premium scooter.
I was very happy with the exceptional service and extraordinary value I received at Mobilty Plus ( plumer ave. location). I will be back!
- Troy Dunnavant - Apr 21, 2024
- Ronald Barter - Apr 19, 2024
I had no preconceived idea of what a mobility store would be like, but having met everyone at this store, I can say friendly and accommodating. I asked lots of questions and they were all answered fully and honestly. When I first went into the store I was immediately met by the owner. He spent close to an hour answering every question I could think of as there were several products I was curious about. I did have an idea of what I wanted and after I exhausted every other option, I ended up having them special order exactly what I wanted.I wanted a "4-wheel drive" scooter that could handle uneven ground with high clearance.The exact scooter I wanted was delivered ready to go about a week later. I went on an exhausting 2 hour tour of my entire property which I hadn't been able to see for the last 6 years.The scooter went everywhere I asked it to, over high grasses, uneven ground, big puddles and potholes. I am very happy with my choice of store and scooter. Thank you, Gary!
- Kitty Cat - Apr 16, 2024
We were very impressed with the professional Job. Very happy with the job well done. Very fast and very well done.
- Landis D - Apr 15, 2024
Sales person was knowledgeable and professional. Was very patient and let us spend a lot of time trying out the various items before we chose the one we liked the best.
- Paula Madden - Apr 12, 2024
- Laura Stiltner - Apr 10, 2024
Experienced, professional
- Steve Anderson - Apr 08, 2024
Went to the store in Marana to look for a walker for my husband, we were greeted by Anne, she helped us pick out the right one for him. We are really pleased with our purchase and the service Anne provided. Thanks!! Jeanne & Charlie
- Jeanne M C - Apr 07, 2024
On time quick professional communicative cleaned up very happy with service. Installed 3 grab bars.
Thanks to your staff and Randy.
- Charles Wilson - Apr 02, 2024
These fellas were outstanding professional Quick they went over and above my expectations. They were on time courteous, and took the time to really make sure everything was right for what they came to do with my Scooter Repair. I highly recommend them
- Aldee Rosenberg - Mar 28, 2024
Mobility Plus was an fantastic option for renting a wheelchair for my grandmother who was visiting me. They were extremely kind and responsive and it was very easy to complete the process. The wheelchair rental was a good price and it was in excellent condition. I will undoubtedly be returning here.
- Molly Katherine Cragin - Mar 26, 2024
Very knowledgeable staff and extremely helpful with demonstration of the choosen chair. I highly recommend them for a motorized chair or wheelchair. Purchased the cricket motorized scooter which is light weight and easy to collapse and only weighs 35 pounds.
- Carol - Mar 20, 2024
great experience! made scooter rental very easy and answered all questions!
- Crystal Mendoza - Mar 19, 2024
RJ was so helpful. He answered all our questions. My husband and I appreciated he was not a pushy salesman. The purchase of the walker has been a great help for my husband’s mobility. We would recommend Mobility Plus Marana to anyone in need of a mobility device.
- Mary Lee Vincent - Mar 17, 2024
Very nice staff! Helpful.
- Jerald Hollis - Mar 14, 2024
- John Brucker - Mar 13, 2024
Very professional. Job well done. Cleaned up afterwards. In and out in no time.
- John P - Mar 11, 2024
I couldn’t ask for a better experience! The owner and staff member were friendly, incredibly helpful and went over and above to meet my weekend needs for the Tucson Book Festival, renting me a deluxe electric scooter. I’d give them a 10-star rating if I could! Definitely recommend 😁
- Debbie Doubrava - Mar 10, 2024
Loved this place, people were wonderful and super helpful
- Matthew Chase - Mar 08, 2024
Mobility Plus is a great store. They have everything that you're looking for for your Mobility needs. The staff are very helpful, knowledgeable and professional. I was able to get everything I needed plus some helpful ideas. I highly recommend this establishment. Thank you for the great experience.
- Letha Lonzo - Mar 04, 2024
Motility Plus was fast and expert installing grab bars. The service man took time to discuss and test out placements with my husband, found at least one stud per bar for max strength, and cleaned up afterwards.
- Amber Stene - Mar 04, 2024
Wes and Anne Hardan provided so much education for my husband and me as we cluelessly navigated several products for my in-laws. And their impeccable service didn't stop after the purchase. They, along with their son and girlfriend, worked late into the evening moving a large sofa out of my in-laws house to accommodate the new lift chairs which they assembled, positioned and then reviewed the instructions to make sure all our questions were answered. My in-laws are thrilled with their chairs and most of all living more safely their home. Wes and Anne are assets to Mobility Plus, along with the wide selection and quality of products. I highly recommend the one-stop shopping experience at Mobility Plus for everyone's mobility needs.
- Martine Sween - Feb 29, 2024
Very friendly and knowledgeable
- Gus Imparato - Feb 27, 2024
He was excellent. He showed great care in where to place the grab bars and made sure I agreed. I had dad go and see and he loves it and feels safer
- Dee Dee - Feb 27, 2024
Wonderful and caring service provided.
- Vivian Rojas - Feb 23, 2024
I rented a 4 wheel scooter from the Mobility Plus store in Oro Valley, Arizona. I had it for 10 days. It worked perfectly. Wes and his wife (sorry I forget her first name) were extremely helpful. They were kind, polite and patient. It was so nice to have extremely good service. And their product worked perfectly. Thank you.
- Amy Kasprzak - Feb 22, 2024
Very helpful
- phil cohen - Feb 22, 2024
- Stephen Miller - Feb 21, 2024
The gentleman was prompt and efficient. He asked questions, answered questions that I had with clear understanding. The work he did was fast, but not hurried. Also, it was pleasant to find a worker that cleans up after himself.
If I could give more then 5 stars, I would.
- az bbguyz - Feb 16, 2024
Great service, the only thing missing was a short test ride
- Kathy Grissom - Feb 13, 2024
Very easy to rent a wheelchair for a family member who needed it while we were traveling. Excellent customer service and very reasonable weekly prices. Thank you!
- Karen Warwick - Feb 12, 2024
Great experience getting a rental scooter from the Marana office. Mrs Ann was very helpful & patient with my needs/questions.
- Tiffany Rosario - Feb 05, 2024
Randy got our input about placing the grab bars, did a great job, and cleaned up. We are very happy!
- Richard Smith - Feb 02, 2024
I rented a scooter from Mobility plus . It was a life saver. Flew
In picked it up. It easily comes apart.
Don’t cancel your trip because you have an injury or walking issues. Nice shiney scooters too ⭐️⭐️⭐️⭐️⭐️
- Julie Davis - Feb 02, 2024
We ordered a mobility Lyft and when we got it. They didn't have the right parts for my vehicles. So we had to make a second trip. Everybody that works there except for the installer was very, very nice.
- Beckey Hammon - Feb 02, 2024
Came to install a couple of shower grab bars. On time, friendly, and neat and clean. Randy made the work look easy.
- Tom Pupp - Feb 01, 2024
- Ariel Albers - Jan 30, 2024
Randy came in and though we weren't sure where to place the bar he helped us to solve the issue. He was very pleasant and cleaned up the small mess he made! That was greatly appreciated! Thank you Mobility Plus for your graciousness!
- Dennis Johnson - Jan 18, 2024
- Sharon Irvine - Jan 14, 2024
Very professional and efficient
- Jim Trostle - Jan 12, 2024
Friendly , professional and helpful
- jennifer mcgowan - Jan 12, 2024
Very helpful,kind, informative, friendly staff
- Joseph - Jan 06, 2024
****, the technician was professional, friendly, and knowledgeable. He provided options of where we wanted the grab bars to go and gave advice based on his experience to where would be most beneficial. He completed the work promptly and cleaned the area before he left. We are very pleased with the results. Thank you.
- Jesus Robles - Jan 05, 2024
***** is Awesome and did a great job!!!! Would never let him go!!
- Carlos Tapia Valenzuela - Jan 05, 2024
Randy installed grab bars in both our bathrooms today. His work is excellent! He finished quickly and efficiently! Grab bars have become a necessity for us. I'm so grateful for him!
I would not hesitate to use him again! Thank you for a job well done!!!
- Karen Burns - Jan 05, 2024
Easy Peasy rental of a travel wheelchair. Knowledgeable staff, stocked exactly what I needed. Provided tips on how to load/unload. Very reasonable rental fees. Will definitely do business with them for my future mobility needs
- greg lutz - Dec 30, 2023
Tech arrived on time and was knowledgeable and proficient with the installation. Company was good at communicating and accommodating my schedule.
- Thomas Dan Martin - Dec 30, 2023
We were on vacation and we needed to rent a wheelchair for my mom. Christa was so very helpful, professional and courteous! She took care of us right away and we were able to get exactly what we needed so my mom could also enjoy the trip. We are very grateful . Thank you!!
- Maria Barajas - Dec 28, 2023
The repairman did an awesome job putting new batteries and r&r
- Carol West - Dec 21, 2023
Fast and very Professional! Great job thank you! Looking forward to using the shower with the handle Bars you installed.
- Paul L. Salas - Dec 15, 2023
Very friendly staff, helpful and knowledgeable. Showed us how everything worked and how to break it down. Even explained the breakdown of our bill. Love that it's veteran owned, veterans helping other veterans!
- Samantha Farmer - Dec 12, 2023
Great service to the public and they’ve been a service to our Country. Double kudos.
- Todd R. Heck - Dec 12, 2023
- Darlene Pesqueira - Dec 09, 2023
Needed a wheelchair for my sister in law but for only a week. Other companies rented by the month. Mobility plus worked with us, they were accommodating, professional and so gracious. Loved the gal
at the Plumer location.
- DeeDee Amber - Dec 02, 2023
Anne was very helpful and able to help me make the best decision on a new walker. She also allowed me try several power chairs for my future purchase.
- Joann Mason - Nov 30, 2023
My travel power chair was damaged by the airlines. I reported the claim on Saturday night, **** came out to our house to assess the damage on Sunday, that report was filed with a national organization on Monday, and I had a replacement that Friday. Superior service.!
- Amy W - Nov 28, 2023
We done transaction.
- Michael Wright Wright - Nov 26, 2023
On time, expedient and professional service. Spotless clean up after sturdy grab bars installation.👍🏽👏🏽👏🏽
- Barbara Wilson - Nov 22, 2023
Personable and helpful staff. ******* provided excellent customer care. Thank you!
- Dorothy K - Nov 16, 2023
Wes and Anne were awesome. From taking care to measure the ramps. Wes was awesome doing the installation. He made sure that everything was clean after his work was done. Highly recommend mobility plus to any one with the need for accessable help.
- Carol Coppin - Nov 14, 2023
Professional came right on time and cleaned up after himself. Grab bars are securely attached.
- sondra pickens - Nov 09, 2023
Charlene was so kind and so helpful. The wheelchair we rented was in great condition and very clean. If we need any mobility equipment in the future, we will definitely go here first!
- Debbie Salyards - Nov 07, 2023
Very pleased with my chair. The girls there were very helpful and even loaded it in the car. My experience was a good one. Would highly recommend if you need any mobility device check them out.
- Debbie Walker - Nov 07, 2023
The bars were installed very quickly and professionally.
- Karen Pitts - Nov 06, 2023
This is a class operation. They carry everything that meets the requirements of a special needs person. The staff is terrific and very attuned to each individuals requirements. Mobility Plus stands behind their products and makes sure you are proficient in your purchase before leaving. I purchased a mobility chair and before I left the store and then again after it was delivered to my home they made certain I knew how to properly use it. I cannot say enough good things about the whole company.
- Marlene Rosin - Nov 04, 2023
They know there products and offer good pricing.
- Michael Theis - Nov 03, 2023
Great service and on time delivery. Great variety of products!
- S. C. - Nov 03, 2023
Very business like...knew the products...professional..
- Ron Fisher - Oct 30, 2023
They did a spectacular job and fast and very professional.
- William La Rue - Oct 30, 2023
Equipment was in excellent condition with great pricing and the staff was fantastic.
- Bernard Clark (Junior) - Oct 27, 2023
- David Redmond - Oct 27, 2023
- James Mathis - Oct 27, 2023
Great customer service and very easy process start to finish. I highly recommend.
- Clyde Graves - Oct 25, 2023
- Manny Budz - Oct 23, 2023
Recently, we needed a hospital bed within 24 hours. Mobility Plus of Tucson got it to us within 2 hours. Anthony, the service tech was respectful, helpful and careful in the set up and removal of the unit. We are impressed with and grateful to Mobility Plus, recommending them highly for medical durable supplies.
- Sarahni Stumpf - Oct 20, 2023
Randy was right on time. He had the right materials, which he easily installed . I was comfortable having him in the house and would happily have him come back.
- Clee Langley - Oct 18, 2023
I am a loyal customer because these guys are always helpful and attentive.
They have everything I need and answer all my questions. Anthony was great!
- Karen Carter - Oct 13, 2023
Grab bar installation excellent! Gary most courteous and professional.
- PAMELA NORMAN - Oct 12, 2023
You people did a great job!
- Elias Ramirez - Oct 11, 2023
Friendly, easy to work with, convenient and reasonably priced. Would be happy to return if we need another temporary rental.
- Sydney Gay - Oct 11, 2023
The couple that work there were very patient. The server went down and I could not use a card to pay, had to come back to pay by check, then was over charged by $2.31. Had to go back again to pick up the over charged amount of $2.31! After all that was sold a floor model and had to reset memory settings.
- Joyce Jones - Oct 05, 2023
Thank you for the great service & excellent customer service. The unit we rented worked great!
- T DS - Oct 03, 2023
The nicest people work here! Very accommodating, and they are serious about making sure you get the right product for your needs, even when you're renting for a day! Thank you!
- Nancy Auslander - Oct 03, 2023
Needed a wheelchair for my daughter recovering post op. They were speedy, professional and it was an easy rental process.
- My son - Oct 03, 2023
Needed a wheelchair for my daughter recovering post op. They were speedy, professional and it was an easy rental process.
- My son - Oct 02, 2023
The Customer service was great at Mobility Plus!
- Earl Anhill - Oct 01, 2023
I believe the text name was Randy. Did a good job! Professional and friendly! It took him about 20 minutes or less to gather his tools and install a shower bar. Thank you for the great service.
- Deloris LaLone - Sep 28, 2023
GOOD JOB The technician that came out was very professional and particular about his work and how its done and to make sure that it was done properly. What a good attribute to have! I felt safe. Thanks to mobility plus for their services
- Julie J - Sep 20, 2023
Absolutely first rate product knowledge and customer service! Mobility Plus truly understands that their clients have unique life situations that need to be accommodated, and they do a terrific job at it. They go above and beyond to make sure their clients are taken care of in a timely manner, and with products that safely fit their needs to assure their independence. I've used other DME vendors in the past, but after experiencing the customer service at Mobility Plus I'll never go anywhere else.
- Jeffrey Dean - Sep 19, 2023
Great friendly and helpful service here. We rented a wheelchair for the week and the price was affordable. I do recommend Mobility Plus.
- Michael Hunter - Sep 09, 2023
Very friendly and informative staff. Helpful!
- Del Maag - Sep 08, 2023
Shayna was terrific! She very professional, knowledgeable and friendly. She helped us out with a mirror and storage bag for my wife's GoGo scooter. I highly recommend Mobility Plus.
- Craig Bergman - Sep 01, 2023
Very helpful staff, answered all my questions...
- Nathan Pablo - Aug 24, 2023
Got the job done quickly and professionally. Very pleased with the installation of the grab bars.
- Fernando M - Aug 14, 2023
The equipment was sturdy and extremely useful for the ability to provide support for movement. Thank you for your thoughtful help.
- The Gambs - Aug 10, 2023
Top notch service and products! I highly recommend Mobility Plus
- Sarah Roach - Aug 07, 2023
Very helpful and knowledgeable. Bought a nice scooter. I would recommend them to anyone.
- Tom Tracy - Aug 03, 2023
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Mobility Plus | 245 S Plumer Ave Ste 2, Tucson AZ , United States