Nestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.
Great service. The tech that came was very knowledgeable. Respectful of property.
- Karen Santoro - Apr 09, 2024
The tech was showing up in time, was very helpful to answer questions and did a good job with the scheduled maintenance.
- Feri Zsuppan - Mar 28, 2024
Fantastic company and employees! Very knowledgable and high-quality work.
- Eric Hontz - Mar 25, 2024
Excellent service. The technician was on time and very thorough in explaining the issues that were going on with my air conditioner. His honesty and professionalism were very much appreciated. I’m relatively new to using Alexander, but I’m very much impressed so far. I would definitely recommend them to anyone needing service.
- David Swope - Mar 19, 2024
Your electrician was very polite, courteous, and was able to quickly deal with the problem. The office staff was equally kind and concerned about our needs. We would highly recommend Alexander Services for their fine work and very fair pricing -- two things which today's consumer cannot take for granted!!!
- Neal Wegener - Mar 19, 2024
John N took care of my units today, cleaning them up and checking out everything. He was professional, on time and helpful. I trust him and that is paramount for me.
- Michael Wyant - Mar 11, 2024
Outstanding service.
- Cindy Calva - Mar 08, 2024
- Justin Midgette - Mar 08, 2024
John N took care of my units today, cleaning them up and fixing a couple small things. He was professional, on time and helpful. I trust him and that is paramount for me.
- Michael Wyant - Feb 21, 2024
- Linda Moore - Feb 19, 2024
- Christopher Hanes - Feb 12, 2024
Technician completed the repair quickly and efficiently. Very pleasant and clearly explained the project.
- Harvey Spikol - Feb 10, 2024
Justin and Estobon were right on time. They were very pleasant and explained everything they were doing to fix my problem. I couldn’t recommend their services more. We have been with Alexander Services for many years and will be for many more.
- Sharon Morrison - Feb 09, 2024
Alexander was on time, courteous, explained everything they needed to do. Very pleased with both of our HVAC installations.
- Johnny Caudill - Feb 08, 2024
- Jeff Scolnick - Feb 04, 2024
My technician, John, was both knowledgeable and professional while taking the time to explain, diagnose and provide reasonable solutions- for now and in the future.
- Bruce Kennedy - Jan 31, 2024
- Cira Garcia - Jan 30, 2024
- Cali David - Jan 26, 2024
I want to commend Julius for the informative and thorough job he did on resolving the fault on our furnace/air conditionaner. I appreciate the offer for 2 review one in spring and one in fall. I am sure these reviews will help verify the operation of air conditioner in summer and heater in fall. Thanks again for your excellence in customer service.
- Richard Colby - Jan 25, 2024
- Brittany Komansky - Jan 24, 2024
I received great communication and service during my EV Charger installation.
- CJ Shavers - Jan 21, 2024
Great service and competence.
- Anders Bostrom - Jan 19, 2024
Terri, Tracy, Mauricio, Nico, Skyler, and Geoff are awesome!
- Carl Tulppo - Jan 18, 2024
My technician Skyler was excellent. Called me to see if he could come earlier than expected. He was friendly personable and explained everything clearly to me.
- Diane Margalotti - Jan 18, 2024
I cannot say enough good about Alexander HVAC. Frank and his staff do a great job. I use them for commercial work as well. Great people and very knowledgeable. Just finished putting in two new heat pumps with air handlers and duct work. Very satisfied!
- Wayne Hager - Jan 18, 2024
- Margaret Maxwell - Jan 17, 2024
We are very satisfied with Alexander for our HVAC needs and so are not surprised by your prompt support when our water heater failed. We found your technician, Justin, to be very personable, professional, knowledgeable, and competent. Thank you all for your fair and responsive services. Pam and Jerry Lee
- Jerry Lee - Jan 17, 2024
Professional technicians in every dept. excellent and satisfying problem solving!
- Margaret King - Jan 15, 2024
- John Budway - Dec 21, 2023
- Shaya Silvers - Dec 12, 2023
The professional manner of John, Maxwell and Eric was beyond expectations. I thought Alexander was Good before now you’ve taken it to the next level. Thank You is definitely in order.
- Carl Jackson - Nov 17, 2023
Intelligent, articulate, and customer service oriented young man. Excellent job.
- Betty Gabriel - Nov 10, 2023
Max was excellent all the way around!
- audrey rauch - Oct 16, 2023
John took care of my units today, cleaning them up and fixing a couple small things. He was professional, on time and helpful.
- Michael Wyant - Oct 04, 2023
Great service - always professional
- Ann Walsh - Sep 24, 2023
These guys are the BEST ! Super responsive, great customer service, and awesome pricing. Highly, highly recommended!!!!! Omar is awesome!!
2021 just had an Alexander tech out to fix the ac. They were prompt courteous and fix the problem quickly!
2023: just had them come out to quote on a new hot water heater. Never a hard sell, just facts and good information. These guys are absolutely the best. It's really nice to have a company that you can trust for stuff like this. A+++++
Shout out to Max. He was exceptionally patient and was great to work with!
- Dennis Putnam - Sep 19, 2023
- Chris DeSantis - Sep 15, 2023
- denise garner - Sep 15, 2023
Call Frank Alexander last night and had a technician here today the person they sent was very nice very respectful even cover his shoes and park his van on the streets and not my driveway in case of any oil licking the technician explained me every detail of what he was doing. I own my own professional painting business and i have awesome reviews i know how important reviews are. Frank Alexander deserve all 5 starts plus. Thank you guys for helping us today with out air condition problems.
- fernando lugo - Sep 14, 2023
I have been using Alexander Heating and Air since 2016. The staff is friendly on the phone. The technician that came out to my house for the annual service on my heating and air unit was very professional and very thorough.
9/3/23:
I would like emphasize again how terrific Alexander Sevices is. The technicians are very knowledgable and polite. The office staff could not be more helpful. I recently had an issue with an exhaust fan my contractor had installed as part of a bathroom remodel. I called Alexander Services to see if they could send someone out to verify that it was installed correctly. Not only did they send someone out to verify my new exhasut fan was working properly, but they didn't charge me for it. I've had a service contract with them since 2016. I can't begin to tell you how comforting it is to know that you have a team like Alexander Services taking care of the important systems in your home.
- Penet Melton - Sep 03, 2023
James did a great job. Arrived on time, replaced the part, answered all my questions, no problems ir surprises.
- Mike Eddinger - Sep 03, 2023
Alexander Services is always responsive and it's easy to find appointments. I have had experience working with their HVAC and plumbing departments and they always do a good job, do not try to upsell. I will continue to do business with them.
- Preeti Ravindra - Sep 03, 2023
No details aside from prompt professional service
- Laura Helbling - Sep 01, 2023
Alexander Heating and Air always go above and beyond and for a very reasonable price.
- Elizabeth Sloan - Aug 30, 2023
Every aspect of our service call was excellent: the office staff handling the call and keeping us updated, the technician that was professional, very competent, and explained the repairs needed and the follow-up. Great job.
- Ray G - Aug 25, 2023
having just moved to the Triangle area I contacted Alexander Services on recommendation from a neighbor.
The first visit for heating/cooling check went well. John, the technician, was prompt, courteous and knowledgeable. He offered good advice about the systems maintenance in our house and kept me informed of his progress during his check.
- joseph mcgrath - Aug 15, 2023
I had an issue where my AC unit stopped working. I called Alexander Services Sunday morning as it was going to be an extremely hot day. They have 24/7 service and had a technician at my house that morning. Within three minutes, the technician knew exactly what the problem was. My capacitor had failed, and my AC unit would not turn on. My technician, John N, was very knowledgeable, friendly, personable, and professional. He had my AC working again in no time. He also went through a complete diagnostics check of my system to make sure everything was running properly, and it had enough Freon. I really appreciate John and Alexander services for their prompt response and service in fixing my AC problem. I’ve been using Alexander services for the past several years and they are by far the best company in wake county. They’re very honest and trustworthy and knowledgeable which are qualities other companies I’ve used in the past did not have. I highly recommend Alexander services for any HVAC issues.
- Mike C - Aug 14, 2023
Jeff did a great job, explained everything very thoroughly. Office staff is fantastic also!
- Amy Gray - Aug 11, 2023
- Ryan Goins - Jul 31, 2023
Great experience! on time, knowledgeable and extremely professional.
- Brian Speight - Jul 22, 2023
- Elizabeth Hite - Jul 21, 2023
The best hvac and plumming in the triangle! They offer deals and warranties that no one else does and even has a membership for discounts!
- Jonathan Hargrove - Jul 20, 2023
storm was very helpful over the phone !! Felt prioritized as a customer
- Rhett LaRussa - Jul 20, 2023
I love the team and all they have done for me! Great customer service!
- Storm Alexander - Jul 20, 2023
Yhey did a great job.
- Aaron creathorne - Jul 14, 2023
my text came out immediately… Same day service! AC wasn’t working, he did a complete inspection of the entire HVAC system, targeted the problems and fixed them. I am so appreciative. Signed up for annual maintenance, this is an excellent company.
- Susan Black - Jul 11, 2023
Outstanding Service from start to finish. My technician was Honest & Professional. Very satisfied with the service that was provided. Highly Recommend
- Shoo Shoo McGinley - Jul 11, 2023
- Jennifer Seith - Jul 07, 2023
The HVAC tech was able to come in, diagnose and repair the issue within the hour. Alexander Services were the only HVAC that had people available same day.
- Castro James - Jun 30, 2023
- Daniel Brown - Jun 28, 2023
Left an email message in middle of night as our AC was not working received text at 7:30am for an appointment at noon same day. AWESOME!!!!! Thanks!!
- cyndy sanders - Jun 26, 2023
The technician was very friendly and knowledgeable.
- Vickie Workman - Jun 25, 2023
- John Kiehm - Jun 22, 2023
Super professional and responsive team!
- Leah Farmer - Jun 18, 2023
Dan from Alexander Services came to do my Annual tune-up last week. I joke that I have a "love/hate" relationship since I have a 16yr old Carrier unit but Dan was very thorough and gave my Systems a clean bill of health so hopefully they keep plugging along. Dan couldn't have been more professional and courteous. His Customer Service was "top notch" which is why I continue to be a Customer of Alexander Services!
- Wyatt Jones - Jun 15, 2023
Great Service and very knowledgeable. Good all around team
- Robert Costello - Jun 09, 2023
Electric issue was fixed within 24 hours. Our service technician, Steve, was a pleasure to work with.
- Coleman Sullivan - Jun 09, 2023
Came in a timely manner, diagnosed, then returned to repair after part was delivered. Very pleased.
- van coats - Jun 07, 2023
Excellent Service but very over priced
- Rob Sethares - Jun 05, 2023
I highly recommend Alexander Heating and Air. After enduring a terrible experience with another local company, I turned to Alexander over 12 years ago, and they have consistently exceeded my expectations. The level of professionalism displayed by their team is exceptional, and their knowledge of all repairs is truly impressive. What sets them apart, though, is not just their expertise but also their customer service. Doing business with Alexander is an absolute pleasure, thanks to the genuinely great people behind the company.
- Nick Trueman - May 10, 2023
The person called to let me know the time of arrival, arrived on time and provided professional service I will use Alexander services again,
- roger conrad - May 10, 2023
Urgently serviced our home and resolved our plumbing issue. Top notch service. Very reasonably priced. 5 star+. I would highly recommend.
- Johnette Feekes - May 08, 2023
We have used them 2 years in a row for heat & Ac service. Recommend them to everyone
- Shayan Samsam - Apr 30, 2023
Everybody I dealt with at Alexander Services was friendly, polite, and seemed to have my best interest in mind.
- Tait Fernstrum - Apr 26, 2023
Biannual system maintenance with Skyler and partner. Very thorough and courteous as usual. Took time to explain the minor issues they found.
- Dennis Doty - Apr 24, 2023
Great job, fast, friendly, professional
- Amos Baynes - Apr 24, 2023
- Jason Borneo - Apr 18, 2023
Brad was very responsive to my request and he shared all the details related to the water heater replacement. The team arrived on time and very professionally completed the Installation, cleaned the site. They were also very responsive to questions after they left.
- Maneesh G - Apr 06, 2023
John, the technician, was very professional, knowledgeable, and personable. He promptly remedies any problems with my HVAC system and provides great service maintaining it.
- Edwin Hochstedt - Apr 05, 2023
Positive: Professionalism, Quality, Responsiveness
Alexander had always been easy to work with and today was no exception. Derrick was efficient, knowledgeable and friendly. Thanks, Derrick.
Service: HVAC system maintenance
- Susan Stanley - Mar 20, 2023
Services: A/C system maintenance, Heating system installation
Positive: Punctuality, Quality, Responsiveness, Value
- Jeong Lee - Mar 20, 2023
- Nancy Kimberlin - Mar 19, 2023
Services: Water heater installation, Toilet repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- Denise Autry - Mar 11, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Quarterly inspection
Service: HVAC system maintenance
- Angela Meashey - Mar 10, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Annual tune up to heat and air conditioning. Engineer was polite, gave explanations clearly and completed the job in a timely manner
- Mel Perkins - Feb 27, 2023
Positive: Quality, Responsiveness
Quick, professional service to replace a faulty main water shut-off valve.
- James Bingham - Feb 02, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness
Daniel was very professional, courteous and informative. Plus is that he served our Nation as a Marine.
Service: Heating system maintenance
- Joseph Caravalho - Jan 27, 2023
Technician was friendly and professional. Showed up on time. Did the job for cheaper than originally quoted. Highly recommend!
- Dalton Haden - Jan 13, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness
Hunter and Daniel were great. Quick, efficient and friendly.
Service: Garbage disposal installation
- Curtis Bernard - Jan 10, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
HVAC system was making an loud, odd noise when blower was running. Issue was identified as a bad blower motor. We were advised that we could continue using the system while waiting for the repair. Part was in stock so replacement was made 2 days later. On both visits, Skyler was on time, efficient, and professional.
Service: Heating system repair
- Susan Grimm - Jan 10, 2023
- Faye Yopp - Jan 09, 2023
I had a issue with a smart thermostat the tech diagnosed and repaired the issue quickly
- Edward Cole - Jan 06, 2023
Service: Plumbing pipe repair
Positive: Professionalism, Quality, Responsiveness
- Bob Marjoram - Dec 31, 2022
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional technician fixed the issue immediately. I appreciate it.
- Susumu Kasai - Dec 31, 2022
Had a huge scare right before the holidays on the day we were scheduled to leave. Our shower faucet got completely stuck and we were scared there was a water leak occurring somewhere in the house. I reached out to Alexander services around 9 AM and they had guys here fixing the issue within 3 hours! I was amazed by the speed of getting assistance and Hunter (who came to fix the problem) was super friendly and really quick in solving the solution. I also appreciated him explaining what went wrong and how he fixed it. Great service and helpful company, will definitely use them for all my plumbing and HVAC needs.
- Samir Kalavar - Dec 27, 2022
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Derrick came out and solved our issue with our heating system-'our heat would just quit. Derrick found we had an issue with the gas valve and replaced it. I found Derrick to be an outstanding young man who knows his work! He was very polite, on-time, and performed his work in a timely manner. I spoke with Terri on the phone and she was very nice and helpful. I was impressed with Derrick and will use this company again I'm sure. Betty Givens
Service: HVAC system repair
- Betty Givens - Dec 20, 2022
Service: A/C system maintenance
Positive: Professionalism
- Randy Arnott - Dec 15, 2022
Service: HVAC system maintenance
Positive: Professionalism, Quality, Responsiveness
- R Tho - Dec 10, 2022
Positive: Professionalism, Quality, Responsiveness
These folks were quick to respond and once the guys were here they were knowledgeable and worked in fast order to fix my issues. I would highly recommend.
Services: Faucet repair, Shower repair, Plumbing leak repair
- Michele Boswell - Dec 07, 2022
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Alexander Services | 128 Thomas Mill Rd, Holly Springs NC 27540, United States