My daughter and I were sick, same symptoms. I went to community medical, they told me they couldn’t see my child, so I was still gonna have to take her somewhere else. I paid my copay, listen to them call maybe 2 people in over an hr period, and the more I thought about it, it was insane to sit there and wait forever just to go somewhere else to do it all over when I left there. I saw a FB ad for lucedale urgent care so I went there. They let me join a waiting list via text before I even got there, told me there was one person before me, and had paperwork and tablets ready for me to fill out all the info. They were busy but still got us seen quickly, but also took the time to listen and access the situation w us both, not just a quick swab and in and out w otc equivalent meds and the old “come back if you’re not better”, their staff went above and beyond! From the front desk clerk to the nurses and Dr. Havens. Everyone was polite and helpful and concerned. They thanked us for coming and gave us well wishes and sent us on our way. No wait when I got to the pharmacy, the meds had already been called in and filled. We got fast food and got meds taken and lying on the couch now, on the mend! Big shoutout to Dr. Havens, Jaelyn, and the lady at front desk (didn’t catch her name) You all made today better and this mama appreciates it so very much! We will be back! 🫶
A CUSTOMER'S EXPERIENCE