BUSINESS REVIEWS

Basset Heating

5488 Stetson Meadows Dr, Colorado Springs, CO, 80922, United States

About Basset Heating

Basset Heating & AC, Inc. stands out for its exceptional service and professionalism in the HVAC industry. Customers consistently praise the punctuality, thoroughness, and courteous demeanor of their technicians, such as Thomas, Billy, and Eric. Whether it's providing detailed quotes, conducting overdue duct cleanings, or installing new AC units, Basset's team is noted for their hard work and dedication to quality. The company's commitment to customer satisfaction is evident in their comprehensive approach, including safety checks for carbon monoxide detectors and meticulous clean-up after services. With glowing recommendations for their friendly staff and reliable service, Basset Heating & AC, Inc. is a top choice for those seeking HVAC expertise.

Customer reviews

Showing 1–2 of 2 published reviews.

Google

Great Guys...On Time..Professional. Recommend to anyone looking for their type of services. Mike Rocks.

Frequently asked questions

How quickly can Basset Heating & AC respond to heating or cooling emergencies?

Basset Heating & AC has been noted for same-day or very prompt service, often arriving within an hour for urgent heating or cooling issues, including weekends and holidays.

What can I expect during a duct cleaning service from Basset Heating & AC?

Technicians like Billy perform thorough duct cleanings, explaining the process beforehand, completing the work within the estimated time, and ensuring the area is cleaned up afterward.

How does Basset Heating & AC communicate with customers before a service visit?

Customers receive a text with a photo of the technician and an estimated arrival time, helping them know who to expect and when the technician will arrive.