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BUSINESS REVIEWS

Tidy Tank Plumbing, Sewer, and Septic

740 McArdle Drive, Crystal Lake, IL, 60014, United States

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About Tidy Tank Plumbing, Sewer, and Septic

A & J Sewer Service offers reliable and prompt sewer and grease trap cleaning services, ensuring smooth operation for both residential and commercial properties. Known for their quick response times and expert technicians, they handle everything from routine maintenance to complex sewer system issues. Whether managing the unique challenges of older homes or maintaining busy restaurant grease traps, their team delivers thorough and professional service. Customers appreciate their dedication to quality and ongoing support, making them a trusted choice in the Wheeling area for sewer solutions.


Customer reviews

Showing 1–31 of 31 published reviews.

Google

We had sewage backing up into the house. To say we made this call for service under duress is an understatement. Everyone involved was polite, courteous, and ready to assist. Craig brought his truck out, found and cleared the septic tank and educated me on where and how everything works. They didn’t destroy the yard and were affordable too. Phenominal job all the way around. A++ service

Jami TedrowApr 02, 2026
Google

Tech was friendly and professional! He did a great job!

yellow fellowFeb 10, 2026
Google

I called and they came out the next day! Great service, reasonable price!

Erin StoutJan 30, 2026
Google

I called Tidy Tank plumbing because my sump pump line broke. Dan was here within 45 minutes. He looked at the obvious issue but then investigated further to make sure that there were no other related issues such as frozen drain lines, etc. He went through all of the options from doing a simple repair to replace it with a top quality sump pump and backup system. He did not push me in any direction nor try to upsell me. Once the choice was made he had all of the equipment on the truck, completed the work, tested the system, and cleaned up. Ive always had very good luck with their septic service and now I can add their plumbing service to that.

Terry AJan 29, 2026
Google

Daniel WoodJan 26, 2026
Google

Very prompt ,well mannered person. Fixed the problem quickly

Wayne KempJan 22, 2026
Google

Reyes DeleonJan 22, 2026
Google

Tidy Tank guys were very professional, answered all my questions, and worked quickly to get the job done. I have used their service in the past and will continue to use them in the future.

Warren GrayJan 20, 2026
Google

Tidy Tank made every effort to service our problem sooner than what we were originally told. Dillon and Mikey quickly determined what the problem was and promptly fixed it. They made a great team!! We sincerely appreciate the amazing service. We have been using this company for over 30 years and have never been disappointed. Highly recommend!!

Jan RedfearnJan 20, 2026
Google

The employees that came out to check if our septic system was in working condition did a great job explaining the condition of our septic system and the maintenance requirements for septic systems. The employees were friendly and had patience which I greatly appreciated since this is my first home with a septic system.

Ricardo FernandezJan 17, 2026
Google

Great customer service provided by the on-site crew

St BoshJan 16, 2026
Google

Nicole VechiolaJan 16, 2026
Google

Wonderful service, reliable, thorough and excellent communication. We highly recommend Tidy Tank. They are knowledgeable and incredibly responsive in emergencies.

Two SheaJan 16, 2026
Google

Ken WaRDJan 15, 2026
Google

Great Guy definitely was very helpful. I would recommend. Very knowledgeable. Thanks again

JessicaJan 15, 2026
Google

Knowledgeable and people friendly. Explained everything and left knowing what would happen next for ordering parts.

Linda AylwardJan 14, 2026
Google

The two young men did their job very well and explained the work that was going to be done . I’m very happy , already the water is clearing up and the price was great for my results, thank you

Elvira BecerraJan 14, 2026
Google

Tidy Tank was very reliable and at a reasonable price.

Cary SJan 13, 2026
Google

Jim YoungJan 08, 2026
Google

Had been ignoring our septic system and had to quickly have it pumped out. Left a message over the weekend and our call was returned first thing Monday. The crew came out a few hours later and took care of the issue. Very quick and friendly!

John LutzJan 07, 2026
Google

cheezit999813Jan 01, 2026
Google

I had a very pleasant experience with my service from Tidy Tank. T.J. And Mikey were very polite and friendly. They explained everything clearly and concisely so I could understand the situation and the work being done. I would highly recommend Tidy Tank Plumbing, Sewer, and Septic to anyone in need of their services.

Mustafa BekicDec 30, 2025
Google

Great customer service, great pice!

elias rendonDec 30, 2025
Google

Earl MauleonDec 30, 2025
Google

Fast, friendly and professional service. Thank you!

Denise TDec 26, 2025
Google

Great work

Craig GreenwaldDec 24, 2025
Google

Fay LangDec 24, 2025
Google

Very informative and polite. I plan on using them again in 2 years. Thanks!

Ashley LouangrathDec 22, 2025
Google

We’ve been using tidy tank for years and as always the service they provide is great. Highly recommend them.

Kurt GlaveDec 22, 2025
Google

Nick and his partner were very professional, knowledgeable, on time and communicated efficiently. Definitely gonna continue using tidy tank for my future septic service needs.

Michael RDec 18, 2025
Google

Cleaned out 2 septic tanks. Rapid response and high quality servicemen with 27 year of experience. Fast and easy. Good copany

Ken HeimDec 16, 2025

Frequently asked questions

How quickly can A & J Sewer Service respond to a service call?

A & J Sewer Service typically responds quickly, often providing next-day service for urgent needs like grease trap cleaning or septic pumping.

What types of sewer or septic systems does A & J service?

They service various systems including grease traps, traditional septic pits, and older flow-through septic-to-sewer systems, assessing and maintaining each accordingly.

What maintenance recommendations does A & J provide for septic or sewer systems?

They recommend regular pumping, such as every two years for septic pits, and offer advice on system care to prevent future issues and maintain proper function.