awesome service, great people!
BUSINESS REVIEWS
LDI Commercial Kitchen Repair Ltd.
12004, 149 st. NW, Edmonton, AB, T5V1P2, Canada
Write a reviewAbout LDI Commercial Kitchen Repair Ltd.
LDI Technical Services Ltd. stands out for its exceptional installation, repair, and maintenance services for commercial kitchen equipment. With a team praised for their professionalism, reliability, and skill, LDI ensures equipment is installed to both factory and local standards. Customers laud the company for its accuracy, timeliness, and sensitivity to unique business environments. The technicians, including commendable individuals like Bob, Gary, and Joe, are celebrated for their deep knowledge, customer service excellence, and ability to swiftly resolve issues, ensuring minimal downtime for clients. LDI's commitment to getting the job done right the first time, coupled with their responsive communication, makes them a top recommendation for businesses in need of specialized technical support.
Customer reviews
Showing 1–19 of 19 published reviews.
Our company had the pleasure of working with Nick from LDI at one of our new restaurant jobs. I say enough how thankful we are that we had such a qualified and courteous tech on this job. We will definitely use them again and specifically request Nick.
What a great company to work with! Right from the start, the office staff are very friendly and helpful as was the tech staff! They were recommended to me by a friend and I completely understand why! I will certainly recommend them everyone I know who needs a great repair team!
Thank you to Bob and the entire LDI team for the professional and outstanding installs, parts and support on all our Alto Shaam equipment. It is a relief to know that your incredibly reliable and skilled team install our equipment not only to Factory standards but also to local regulations and requirements. Time after time, the work that you do for our customers is found to be accurate, timely and sensitive to the customer environment. As well, your team has a great ability to communicate with our customers and understand their service issues. You get it done right the first time and also on time. Kudos and thanks.
They are an amazing company and were very quick to come and fix the problems I had with kitchen equipment. Leah is great and quick and Brendan was very knowledgeable and didn't stop until the problem was fixed. I would recommend them for your restaurant kitchen needs.
Super fast and efficient! Very helpful and accommodating to fix our deep fryer in the middle of our busy lunch preparation.
There was a young guy Nick who came out to Leduc Hospital, Alberta. He was thorough when going through the issues on our steamer. He communicated clear what he was doing and why.
Very knowledgeable and professional. Will continue to use this company for our Restaurant equipment repairs.
LDI has again done quality work. Able to fit our schedule and arrive with parts! Nick was our service tech and had been pleasant, clean and knowledgeable with the tasks at hand. Nick took the time to explain in full the particular issues and repair options for our equipment. If you have a commercial kitchen and are in need of service, look to LDI
Joe S is a polite, industrious, knowledgeable professional. Takes the time and puts in the effort to ensure the job is completed properly the first time. Service with a smile, strongly recommend!
I'm definitely going back to LDI, Joe knows his stuff inside out and I was back in business very quickly, and everything was done very professionally. Way to go guys!
Exceptional service and knowledge from all technicians! Joe, Dave, Bal, Nick, Brendan, and Nathan! And Leah in the office is always willing to go the extra mile! I would choose LDI over their competitors any day.
Exemplary!
Had a great experience with Joe at LDI. He was very professional and knowledgeable and helped me get back to business quickly. I am impressed with all of my dealings with any of the staff in Edmonton. I highly recommend this company!
Joe was effin awesome. Showed up with a smile, fixed my deep fryer and managed to save me money. His repair came in at half of what others quoted me. I will definitely look to Joe at LDI anytime my equipment malfunctions.
Frequently asked questions
What types of commercial kitchen equipment does LDI Technical Services Ltd. service?
LDI Technical Services Ltd. provides repair, maintenance, and installation services for a wide range of commercial kitchen equipment including ovens, fryers, dishwashers, mixers, refrigeration units, and exhaust systems.
How does LDI handle parts availability and repair timing?
Technicians at LDI diagnose issues promptly and communicate clearly about parts availability. They strive to source parts quickly and often bring them on-site the same day to minimize downtime.
Can I expect explanations and advice during service visits?
Yes, LDI technicians typically explain the diagnosis, repair options, and provide maintenance advice to help prevent future issues, ensuring customers understand the work performed.