Jake did an incredible job servicing my septic tank. He was incredibly quick getting to the property and very kind to lend additional advice. I’ve been using Express Plumbing for the past 4 years and they have been very exceptional in getting issues serviced in a timely fashion.
BUSINESS REVIEWS
Express Septic & Drain Cleaning
3206 Airport Rd,, Nampa, ID, 83687, United States
Write a reviewAbout Express Septic & Drain Cleaning
Express Plumbing Heating & Air, located in Nampa, stands out for its exceptional service and expertise in the plumbing, heating, and air conditioning industry. Customers rave about their experiences, highlighting the team's professionalism, knowledge, and friendly demeanor. Whether it's fixing an outdoor faucet, diagnosing HVAC system issues, or handling complex septic drain line work, their technicians, including praised professionals like Derek, Simon Camargo, Ricky, and Cole, ensure a seamless and informative service. They're not just about solving immediate problems; they offer valuable recommendations for system upgrades, all without the pressure of upselling. This commitment to excellence and customer satisfaction makes Express Plumbing Heating & Air a top choice for residents seeking reliable and efficient home maintenance solutions.
Customer reviews
Showing 1–50 of 127 published reviews.
Ryan was great. He explaining everything as he proceeded with our septic cleaning and inspection. Thank you so much Ernie and Lety Rios
We had an excellent experience with having our septic tank inspected and cleaned. Ryan was very professional, cordial and did a great job. We will definitely continue having our septic tank serviced by Express septic!
This company was above and beyond any customer service I've received!
Very fast service, commercial system was service was very fast and fairly priced.
Both Ryan and James are excellent technicians . Very knowledgeable, honest and professional !
Ryan was great. He explained everything that needed to be done very clearly.
Great job!!
Had Express Septic and Drain clean out a tank for a customer of ours and was friendly, on time and professional. Really appreciate the customer service from the lady in the office who did the scheduling as well.
Jake was on time and very professional. He explained everything including the cost. The price seemed very high as my brother in law just had his system pumped out for $250.00.. I had in done anyway as I did not have time to check on other companies and their cost.
Very prompt, nice, competent and organized. Thanks Caleb!
Fantastic customer service. Ryan and James are friendly, hard working, and easy to approach with questions.
Would highly recommend. Such a friendly company. They were fast and did a great job!
These folks did a fantastic job for us. Four hours from the time I called until the job was done. The field technician was friendly and professional and appeared to genuinely love his job. I will definitely use and would highly recommend them to anyone needing septic service. Job well done at a fair price.
Jake was great! Very thorough in how he described everything that he was doing and what his recommendations were.
Jake did a great job. He made sure everything was installed to my satisfaction. Very professional and knowledgeable about what we wanted.
Good quick service.
Thank you the best service
Ryan was awesome and very informative! He came out the day we called and had it done super fast. Would totally recommend this company for sure
Ryan was great! Did an awesome job! Explained everything along the way! Had time to chit chat as everything was being done. Great guy! Did an amazing job! Would recommended express Septic to anyone! Thanks Ryan! Great job!
Jake was very professional and did a very good job.
Thank you, great quick device. Good communication.
I’ve used express for several years now and they’ve always done great work for me. Great communication throughout the process. Always within the expressed time frame. Very professional and polite. Take extra care to ensure your property is taken care of.
Jake was so professional and explained everything. I appreciated his kindness. Will recommend him to anyone who needs their septic serviced.
Great customer service. Immediate response and friendly technician.
Ryan went above and beyond with getting my septic issues all squared away. He also gave me tips on how to prevent other issues from occurring in the future, as a first time home owner and not knowing certain things it was nice to have the extra information.
Great communication with updates via text. The technician, James Baker, was friendly, upbeat and answered any question I had. He even offered to help me with a fence I was working on!
The Express website made it easy to schedule an unplanned septic service. The truck showed up on time as scheduled. The tech Caleb was friendly and professional. The job was finished efficiently and the site was left in good order.
Caleb is friendly, polite, proficient and professional. I've been using Express for a couple of years now - fantastic service.
Technician courteous, efficient and called before doing any work that might cost me more. Cleaned out my septic
Express Septic were great to work with from start to finish. The receptionist was friendly, knowledgeable and honest. The tech came out when promised. He told us about some deals they offer but was not at all pushy. He was in and out and cleaned up after him. We have used him twice and we will continue!
Absolutely the best. Quick service and great employees. Issue solved . Friendly and knowledgeable. What more can you ask for? 100% these are my people. 2nd time. Used in 2022.
Express plumbing is fast and reliable and James was kind and explained everything he was going to do and ask if we had any questions
We hired Express to evaluate our septic and make recommendations. They communicated well before, during and after the inspection. James was our tech and he was polite, professional and knowledgeable. We will use them again.
Technician help, first rate. Waiting for 4 hr window, a bit hard. I understand customers waiting. A little disappointed with one minor aspect, but, life goes on. The remainder of call well done.
The technician who helped me was so friendly knowledgeable and helpful. I would highly recommend to anyone needing septic service .
Jose was on time explained everything he did was done in a timely manner. Express is a company that has good people working for them, the office staff as well as the techs who so the work . Thank you
Service provider was professional and efficient and explained the entire process
On time, friendly, and efficient!
Jake with Express Septic was on time, and thorough with their inspection report. Express has great people working for them, from customer service on the phone to completing needed tasks at the location. Thank you.
My tech, was super friendly and professional. Time window was quite off though but they made it right.
Caleb, the technician was Extremely professional and Courteous. The work was done quickly and Professionally.
Frequently asked questions
What types of services does Express Plumbing Heating & Air provide?
They offer plumbing repairs, septic inspections and pumping, water heater maintenance, HVAC system evaluation and repair, and drain cleaning services.
How does Express Plumbing Heating & Air communicate appointment details?
They provide timely notifications including texts with technician photos and arrival times to keep customers informed before and during service visits.
What can I expect from the technicians during a service call?
Technicians are generally described as professional, knowledgeable, courteous, and thorough, often explaining the work being done and offering maintenance tips without pressure.