Great help and service
BUSINESS REVIEWS
AquaVision Pool & Spa
2616 Lawndale Drive, Greensboro, NC, United States
Write a reviewAbout AquaVision Pool & Spa
AquaVision Pool & Spa, located in Greensboro, is your go-to destination for all things related to pools and spas. With a team praised for their helpfulness and expertise, they stand out for their exceptional customer service. Whether it's your first spa or you're seeking reliable service and supplies for an existing one, AquaVision has you covered. Customers rave about the personalized attention from staff members like Tyler, Brandon, and Jimmy, who go above and beyond to ensure you find exactly what you need. From making "impossible deals happen" to enhancing your spa experience with knowledgeable repairs and friendly advice, AquaVision Pool & Spa is highly recommended by those who have experienced their outstanding service firsthand.
Customer reviews
Showing 1–50 of 62 published reviews.
The gentleman helped me to get the items that I needed and even made recommendations to help me balance my pool chemicals.
Expert care and chemicals for my hot tub.
Great guys in store very helpful .
Very helpful and knowledgeable!!
Knowledgeable, courtesy staff - Very helpful w/ recommendations in managing water quality as well as troubleshooting wireless connectivity issues w/ my spa -
Bandon is great guy and excellent salesman. Dont waste your time, go straight there. No games or gimmick just straight up.
Great advice on anything pool. Keeps me coming back, especially with all this rain.
"Cut The Fluff!" That is generally my attitude when I embark upon a new venture, in this case swimming pool, and I have to sift through unnecessary equipment sales, being preyed upon due to my inexperience, etc. However this was NOT the case from Aquavision. They are great! I am a new (large) pool owner and the installers left me less than informed as to maintenance and startup. I followed the oodles of instructions to the tee and was still left with cloudy water/yellow tint and slimy walls. I was livid! I had no choice but to ask the 'pros' and be vulnerable to the having bought 'hundreds of dollars of unnecessary/non-working supplies"! I went to Aquavision and let me tell you they are knowledgeable, professional and courteous. My personal sales person was Brandon, and a sweet, relatively new young lady at the register. They tested my water first, explained the readings and made product offers. Sounds run-of-the-mill? How about when I started describing my issue, Brandon could finish the description and tell me the cause. He also knew which numbers on my reading were critical vs. optional. Most persons have sold me everything when they have this vantage point. The integrity this young man showed so far, represents the honest and helpful attitude that Aquavision seems to represent. Only $65 dollars later I was given sound products and valuable advice that could only come from someone who sees the ins and outs of the mistakes others make.... .....how valuable is that?!? Brandon helped me get all the supplies to my car and ANOTHER detailed set of assuring verbal instructions followed. So far all good, but would this work.... was he acting on a hunch....? After 24 hours of following his instruction...CRYSTAL CLEAR, SOFT(with proper hardness! Lol!) WATER!!! To top that off, as mentioned earlier a slime coat had started before I visited them. Guess what happened to that....GONE. My chemicals are right, pool balanced and BEAUTIFUL. I purposefully waited 48 hours to send this to be sure the solution held. I am more than impressed with Brandon, Aquavision, their quaility of products and their prices. They are MY POOL PEOPLE. Thank you all. I got advice on my ionizer, brushing/sweeping, using a Dolphin, variable speed filter motor... and tons of laughs as this young man had personality. I know this is lengthy, but Good things need reporting just as much as bad. We are in a pandemic, we are not traveling but vacationing at home starting Thursday. Imagine my previously worried wife and son's face when we woke up to a pool that resembled the most finest resorts!!!!! Thank you Aquavision... THANK YOU BRANDON!!!!!!!!!! YOU GUYS ARE THE BEST, RG
I drive from Gibsonville to AquaVision Pool & Spa. The staff is very friendly and knowledgeable. When we need supplies or help with a water problem they are very helpful.
I have always had a great experience with each person that I have worked with. Very knowledgeable staff and they go above and beyond every time. I have been servicing my pool with them for over 10 years now! Hope to for at least another 10 years
Great experience purchasing our new hot tub. Friendly staff that answered all our questions.
It's been a long time since I visited AquaVision maybe close to 10 years. What great service I received. Brandon helped me out with what I needed and was never trying to just make a sale! I will return and now have a new Pool store.
Professional and knowledgeable-
Everyone is helpful and knowledgeable of your needs!!
Very nice people to deal with. Always helpful.
Always so knowledgeable and helpful!!!
Got all I needed. Very helpful people there. I appreciate the help and advice !!
I started using AquaVision last fall, the staff seems knowledgable and helpful and they have modern equipment to test my water with.
Always courteous and helpful great choice of supplies tks mike wilson
Tech was knowledgeable and came in timely manner
I’ve only discovered this place recently, but it’s been a pleasant experience both times with swift testing and advice. My first choice for pool advice/supplies moving forward!
Very helpful service from Michael, the knowledgeable and experienced owner of Aquavision. I’m brand new to pool ownership and he took a patient and consultative approach to my noobie questions.
Helpful and friendly. Our pool is crystal clear!
Very professional and very helpful!
Always an excellent customer service with knowledge. Our place to go.
I love being able to have my pool water tested for my above ground pool. The staff is knowledgeable and very friendly.
Always helpful, pleasant and efficient!
Always the best customer service!!!
Fast and quick service for a water check!
The staff are always incredibly knowledgeable and also patient. Not to mention extremely kind and friendly.
Farrah and Jimmy were so helpful with our pool needs! Highly recommend AquaVision!!!!
Frequently asked questions
What kind of support can I expect for pool water problems?
AquaVision offers water testing and analysis with knowledgeable staff who explain results and recommend appropriate products and maintenance steps.
Does AquaVision provide help for new pool or spa owners?
Yes, staff provide detailed advice on pool startup, maintenance, and equipment use, helping new owners understand water balance and care routines.
Can I get assistance with hot tub purchases and service?
AquaVision offers guidance on hot tub selection and provides service and repair support, with staff available to answer questions and ensure customer needs are met.