BUSINESS REVIEWS
1426 E Roseville pkwy, Roseville, CA, 95661, United States
Write a reviewNestled in the heart of Rocklin, Santillan Jewelers shines as a purveyor of fine jewelry, offering an exceptional blend of quality, value, and personalized service. Marty, the jeweler behind the magic, is celebrated for his expertise and friendly approach, ensuring every customer feels like a friend. Whether it's crafting the perfect engagement ring, resizing a cherished heirloom, or selecting dazzling diamond earrings, Marty's eye for detail and commitment to excellence have earned him a loyal following. With swift turnarounds and a willingness to go above and beyond, Santillan Jewelers is the go-to destination for those seeking treasures that truly last a lifetime.
Showing 1–50 of 60 published reviews.
GoogleProfessional, clean facility, quick service. I took my engagement band here to get resized and I was impressed by the great service. The price was very reasonable and the turnaround time shorter than I expected. I would recommend this place to others who want high quality workmanship and competitive pricing.
GoogleMarty did an amazing job creating our rings! We absolutely LOVE them and will be customers for life.
GoogleMarty gave me great service! He resized my rings and cleaned them up beautifully for a reasonable price and he did it with a smile. He was a pleasure to deal with I highly recommend Santillan Jewelry for any of your jewelry needs. He will be my jeweler from now on.😁
GoogleI had a great experience here! I enjoyed the customer service that was provided, and felt like I got everything that I needed with no questions asked! I would definitely recommend this place if you need any type of jewelry care, especially having an appraisal done for insurance purposes, for your engagement ring. Thank you again! I will definitely be recommending this jewelry store and be back for future needs!
GoogleI’m sooooo happy with their work. The gentleman who attended me was so kind and warm. I went to take my rings to be resized, and they were ready within a week and perfectly resized! They also cleaned them and they were so shiny! I was so pleased with their work and happy to wear my rings again! Rings in box are before and on my hand is after
GoogleI absolutely love Santillan jewelers. My fiancé and I were ring shopping and checked out a few big companies before choosing a family owned business. The customer service was absolutely phenomenal at Santillan. Marty was so helpful and gave us some great insight since we wanted to design a custom engagement ring. The fact that he didn’t sell us or gave us any pitch was just a breath of fresh air. He took my ring size looked at the diamond I had in mind and made a mold of the ring I wanted. I can’t tell you how in love I am with my ring. It is absolutely stunning. I get so many compliments. I can’t wait to go back when it’s time to design my wedding band. Thank you Marty for making this engagement process so fun and seamless.
GoogleI needed two rings resized. Owner was super helpful and made process easy. Was able to pick rings up in just few days. Was great working with them.
GoogleI took in my grandmothers old wedding rings that I was handed down to be sized and cleaned up so I could wear them. Marty was so kind and educated but did not pressure me on what work needed to be done. I am so happy with the way they came out. Thank you Marty!
GoogleConfessional and friendly,! They helped me repair some heirloom jewelry and gave me honest answers on what was and was not possible. Very efficient process with excellent communication. And the jewelry they have on hand in the store is exquisite. Would love to come back and purchase pieces when I can!
GoogleMy first visit to Santillan Jewelers turned into 3! Marty is so knowledgeable and kind to work with. I previously had gone to a jewelry store in Auburn that had given me a ridiculous quote on a ring to be fixed. My gut told me to go elsewhere for a second opinion. The minute I met Marty, I knew I hit the jackpot! He saved me hundreds of dollars. I love that the work is done on-site as well. No need to look elsewhere. Thank you, Marty!
GoogleGreat jewelry store! Had them repair and resize 3 of my rings. They did a amazing job. It looks like theyre brand new. Great customer service, Marty was so helpful. Would highly recommend them
FacebookMarty has always been fantastic to work with. He has repaired various pieces of jewelry for me in the past. More recently he redesigned my original engagement ring and did a fantastic job. I would highly recommend him!
GoogleI am so happy to leave a 5 star rating! I brought in some diamonds and miscellaneous jewelry and asked Marty to design a ring. The ring is absolutely perfect - and when it was too large, there was no question at all about having it made smaller. I would highly recommend them!
GoogleHighly recommended. We had a wonderful experience. I brought Marty an heirloom ring with real diamonds in a platinum setting. At some point the center stone was lost and replaced with a fake stone. Marty had a real diamond mounted in the center. The result was spectacular. My wife was surprised and in tears when she saw the ring. Thank you for the kind service and superb work.
GoogleSantillan Jewelers has helped me on a few different occasions with ring repair and ring design/re-build and I was extremely happy with their work and prices. Something I had wanted on a ring I could never get my prior jewelry to get right, but Marty at Santillan did exactly what I've always wanted looks amazing! Highly recommend.
GoogleMarty is amazing!! I first went to him back in November to have a ring resized and a few links taken out of a bracelet. The ring was passed down to my grandmother, and then passed down to me so it needed some love. He was honest about the risks of resizing such a delicate ring with delicate stones but was able to do it with no damage! About a month later I lost an emerald because the prongs were so worn down/easy to bend (again, old ring). I took it back in and we replaced my missing stone along with one that was already cracked when I received the ring. He also repaired all the prongs so I could wear it every day without having to worry. When my ring was done, he let me know he wasn’t happy with the color of the replacement emeralds and that he ordered darker stones that would match better. I didn’t mind waiting a little while longer at all - I actually appreciated how thorough he was with such a special piece of jewelry. When so picked it up, the ring was perfect! Long story short, Marty is the best and I will forever take my jewels to him!
GoogleMy wife needed some very detailed work done on her wedding ring. They rebuilt several channels that hold various diamonds in place and replaced a small missing diamond. They were very professional and did a great job. We highly recommend them.
GoogleI love this jeweler, and Marty, you are so good at what you do. Love how welcoming it is in your store. I will never go anywhere else.
GoogleSuch a great experience!!! Marty was so patient!! Quality of the work done on my ring was outstanding!
GoogleMarty rebuilt one of my wife’s family heirlooms rings, and her wedding ring repaired after removal for surgery, these rings are amazing, Marty overseen the process, Amazing customer service, Marty is now our family jewler for sure. I would not go anywhere else, you can trust this man.
GoogleWhat a delight to find Santillan Jewelers in Rocklin! Such a lovely store with exquisite jewelry. I took my husband’s ring in to be repaired, and the workmanship was outstanding! I was helped by Marty Santillan, the owner, who was very friendly and professional. Thank you Marty, I’ll be back!! Ginny Marie Owen
GoogleI was looking for a jeweler to have my rings fixed up. They needed the settings repaired and I had one resized. They did beautiful work.
GoogleThey resized my wedding rings; honest and upfront with their pricing, which was incredibly reasonable. Estimated a turnaround time of 2 weeks and finished within one week. Did an incredible job and couldn’t be happier!
GoogleMy experience at Santillan Jewelers and Marty was great! Marty was extremely professional and is someone you can trust to get you exactly what you need. I got my engagement ring before my planned proposal date just as he had guaranteed. The ring turned out amazing and my now fiancé absolutely loves it! We will be coming back to design our wedding bands and for any other jewelry needs in the future. I’m so glad I found this place.
GoogleHad my wedding ring fixed. Was actually my grandfather’s ring that was given to me when he passed so this piece means a lot to me. Lost a few diamonds and needed others reset. Picked it up after a week and it looked brand new. Diamonds replaced the gold band was polished….perfection! I was charged a fair price to get everything restored and looking beautiful. I wouldn’t think twice to buy or get my jewelry repaired here at Santillan Jewelers.
GoogleI brought my antique engagement ring to Santillan Jewelers after the diamond fell out of the setting. Recommendations for how to fix the ring were very thoughtfully made and I was given an explanation for those recommendations, which I appreciated. My ring turned out beautifully and the new setting is strong and secure.
GoogleSo happy to have found a jeweler in Rocklin. I needed three rings dipped and the prongs on my engagement ring checked/tightened. The price was reasonable and Marty was great to work with!
GoogleI needed to get my ring resized and I found tat Santillan had great reviews so I decided to go with them. When I went there, I was greeted warmly by Marty. I had messaged him previously before coming here so I knew what to expect in terms of pricing and how long it will take before I get my ring back. He verified to make sure that the size I needed will fit me just right. While in the store, my husband also searched for a ring. They had a wide variety of men's rings with all sorts of styles. My husband found a titanium ring that suited his style and budget. He was pretty happy with it. I came back for my new resized ring and it fit perfectly. Overall, the transaction and the customer service are pretty great. I highly recommend Santillan Jewelers for your jewelry needs.
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GoogleMarty is the best jeweler you could hope for! He really made buying, cleaning, and repairing our wedding rings a great experience.
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GoogleMarty was knowledgeable & professional. Two great qualities in a business owner.
GoogleThey did work on a ring that was very old. Very good job and friendly service. I recommend them if you need to buy jewelry or need work on your jewlery. No better place in the region.
GoogleFirst of all the quality of work is amazing. I have brought several of my rings for repair. Recently, I needed an antique diamond ring sized up. It had been sized a few times in its existence, which I didn't know mattered. When I came to pick up the ring he said he had to replace the entire shank, which is considerably more money then just sizing up. He wouldn't hear of me trying to pay for the extra labor and material. He stayed with the original quote and just said he wanted to keep my business. I will be referring all my friends. That kind of service is hard to find.
GoogleMartin was incredibly helpful, knowledgeable and kind. I was nervous to take my wedding ring anywhere to get it resized, but they did an excellent job. I dropped it off on a Friday and was really surprised and ecstatic that it was ready the next day! It looks great and I’m very happy with the service.
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GoogleI could not be more happy with the service I received. I had my wedding set resized and the the quality of work done is outstanding. Not all jewelers will work with platinum or infinity rings and Santillan did both! I highly recommend and they will continue to my jeweler going forward!
GoogleWith being somewhat new to the area, I didn't know where to go to have a set of diamond earrings made for my granddaughter from her great-grandmother's wedding rings. I went online to search for a jeweler and found Santillan Jewelers with great reviews and liked the fact it was a family owned business. My husband and I immediately liked Marty and knew we were at the right place. He worked with my granddaughter and came up with a beautifully designed set of diamond earrings that she was very pleased with. I then worked with him to design a grandmother pendant with my seven grandchildren's birthstones and together, with his expert advice, created the ideal setting that I love and will treasure forever. He was very understanding when I returned a couple of days after picking up the pendant to say that I had made a mistake on the order I wanted the stones placed and he very graciously told me not to worry and had a couple of the stones reset at no cost to me...now that is what I call great customer service! I am looking forward to working with him again to design a ring for myself with the remaining diamonds left from my mother's wedding rings and I am sure whatever we design will be beautiful. I feel that I have made a new friend that I can trust and provide great workmanship. Visit Marty for your jewelry needs, I guarantee you won't be disappointed!
GoogleI was looking for a diamond for my wife to give her for our 35th wedding anniversary. We found Santillan Jewelers in Rocklin. Marty was extremely helpful in finding the perfect diamond and design for the ring. Sean G
GoogleFantastic job on my ring repair. I lost the center stone from my ring because the prongs were worn. Santillan Jewelers was able to not only replace my stone, but replaced the center setting with a new one. It was beautifully cleaned when I returned to pick it up. Thank you so much!
FacebookSuper impressed with the service. Repaired my wedding ring. Very reasonable price. Highly recommend them
GoogleMartin is amazing! I had been looking to have a family piece updated and Martin spent the time to talking to me to understand my style and what my over all goal for this piece. At no time did I ever feel pressure to make a decision just wonderful customer service, and the end results were beyond my expectations.
FacebookThe prices are very reasonable! I took in three watches for new batteries and a resizing and it only cost $40 for all of that. I also had a ring resized two sizes up for only $150. If you want great, fast, and high quality service you can trust Santillan Jewelers to get it done.
FacebookMy daughter highly recommended Santillan Jewelers to me and she wasn’t wrong. Great service and the workmanship was excellent. Marty has earned my business for sure.
FacebookExcellent service and beautiful store! Very professional and did exactly what they said they would do! I highly recommend Santillan Jewelers❤️👍 They have a wonderful inventory and work with you on design if that’s what you need! My wedding ring needed repair after 33 years and they made it look better than when it was new!
GoogleThank You! I lost one of my diamonds we took my ring to Marty and he helped us determine that after 25 years it was time for a new setting he helped us choose and design a new ring. He never pressured us or try to update he listened to what we were saying and guided us to the right setting. We were hoping to have it before Christmas but it wasn’t guaranteed. We were a little bummed but Marty went above and beyond by coming into the store as soon as he received. (When he was supposed to be closed) Thank You and we can’t wait to continue to use you for all our jeweler needs. See you soon for a check and cleaning.
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GoogleThis is the place to go if you are looking for honesty, and not salesmen!
FacebookFriendly, clean and great customer service! I highly recommend checking them out!
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Santillan Jewelers provides services including ring resizing, jewelry repair, redesign, custom design, stone replacement, and cleaning.
They assess the condition carefully and communicate any risks; repairs on delicate or antique pieces are done with attention to preserving integrity and quality.
Turnaround times vary by service, but many repairs and resizing jobs are completed within a week, with custom designs taking longer depending on complexity.