BUSINESS REVIEWS

Kinetico GTA

21 Parr Blvd, Bolton, ON, L7E 4G3, Canada

About Kinetico GTA

Kinetico Quality Water GTA, located in Bolton, stands out for its exceptional customer service and superior water treatment systems. With a team praised for their dedication and helpfulness, including Aasa's expertise in finding the best options for homes and Darsh's outstanding support, they ensure every customer's needs are met with utmost satisfaction. Mirza's commitment, even on his day off, highlights their unparalleled dedication to service excellence. Choosing Kinetico Quality Water GTA means opting for a superior system that guarantees satisfaction, making it a top choice for those seeking quality water solutions in Bolton.

Customer reviews

Showing 1–50 of 127 published reviews.

Google

Fresh clean water. Worth the cost

Google

Just being clear, I processed this through my local Costco. Good and clear sales process, it could just be that I got a good salesperson - they explained the whole process of what I am getting and how much they cost, including the transparency of the financing process.

Google

Excellent

Google

Service tech very knowledgeable and helpful Nick took his time to thoroughly explain everything

Google

We had a defective water softener head. I contacted the team and they came & fixed it free of cost due to warranty coverage. Service was professional and very appreciated. Great customer service, highly recommend!

Google

Excellent service

Google

Nick was outstanding and walked me through how my water softener worked etc! Loving my soft water !

Google

Outstanding service. Great product.

Google

I was really satisfied of the person who did my service. But the company send someone for services after 5 times of calling and emailing.

Google

Good experience with the team

Google

Great experience with the Kinetico team

Google

professional sales, informative presentations

Google

Installation of our under-counters Reverse Osmosis system went very smoothly. We are very satisfied.

Google

We are very happy with our new water filtration system. No more scaling and great for drinking , hair and skin too!

Google

Kinetico is a good product and Our rep Akhil was amazing. He had all the information we needed to make the purchase of a softener and filtration device, while navigating the purchase. Our installation was super quick taking just 90 minutes in all and Nick was very courteous and went through the system really well. I had a good encounter with Jaime the coordinator to schedule the install. All in all a great experience with great tasting pure water!

Google

Purchased new system and added a RO as well. Sales rep that came to our home to do a water analysis was excellent and extremely knowledgeable. She set us up with what we needed and listened to our concerns. She answered all our questions. When the installer arrived. He took him time and did a fantastic job. Once David was done, the system was tucked in nice and neatly, with ample space to get in and be able to easily service the unit when required. He then took the time to go over everything with me. Highly recommend this product, along with the personal that installed it. Update: system has been working flawlessly. I’m impressed by the salt being used to soften our water. Because it is gear driven with the water that is used and not by timers on an electric setup. The back flushing of the system is based on water consumption and not on a set time. Also we do not have to worry about any power outages.

Google

We install Kinetico from Costco. Akhil Gupta the rep from the Kinetico. Did explain and install water softener and filter at our home. So far great work job done by them.

Google

Very satisfying so far with our product, installation was done very neat and materials placed in the right spot

Google

Very satisfying so far with our product, installation was done very neat and materials placed in the right spot

Google

We have had our whole-home Kinetico system for nearly three years now, and the difference in our daily lives is undeniable. The most immediate change was the water quality—having clean, filtered water at every tap is a huge plus for the family. Since the installation, we’ve noticed we are using significantly less soap and detergent, and our appliances seem to be running much more efficiently without the scale buildup. A major win for us is the lack of hard water spots; we no longer deal with those stubborn white marks in the showers or tubs after use. The only trade-off we’ve experienced is a noticeable drop in water pressure, particularly in the bathrooms. It takes quite a bit longer to fill the bathtub than it used to, and I do wish the shower pressure was a bit stronger. Overall, though, the benefits of clean, soft water have made it a worthwhile investment for our home.

Google

The Kinetico counter top system is an excellent well designed water purifier. I’m highly impressed and recommend it to anyone.

Google

Solid, efficient reliable system. Installer/maintenance technician (David) was top drawer. He did a quality job and clearly explained everything. Great tasting drinking water and no more scale. Highly recommend.

Google

In February 2026 we replaced our Kinetico K5 Drinking Water Station. Our first Kinetico K5 lasted 13 years with no issues, so gave us more than expected service life. Tap water in Caledon, at times, smells and tastes like chemicals so not pleasant to drink or use for cooking. The K5 has always provided great tasting water and this time we added the Mineral Plus cartridge. When time came to replace the K5 (nothing lasts forever) we checked out various other brands both functionally and user reviews and none compared to the K5. Yes, the K5 may seem a little pricey but we weighed that against proven longevity, warranty and water taste test when available. Customer service team patiently answered our questions with no pressure to purchase a new unit. Installation was carefully and professionally done.

Google

My second Kinetico whole home softener system. My first lasted 13 years with great performance and little to no breakdowns. Have had my second installed for the last month and its working fantastic. I highly recommend this system for anyone looking to solve their hard water issues.

Google

The installer was really good and very knowledgeable. Its a great system and easy to use. No fancy moving parts, just a straight forward system that works VERY well.

Google

Weve had our kinetics system installed a few years ago and it made such a difference in the amount of everything we use. We use less soap, shampoo, dish soap, laundry detergent and theres been.no more scalling around our toilets and bath tubs. I particularly like the fact that our system is not electric and uses the pressure from the city water to drive the whole thing! The only thing Id say is that we have really irony water so our filer needs to be changed more often, but thats not a major issue for us. Now its just a bit of a pain to have to maintain the thing but its been a great and necessary addition to our household water system.

Google

We purchased the Kinetico water system almost 2 yrs ago, its a fantastic system. Water quality is excellent, salt consumption minimal. Highly recommend vs Culligan

Google

I am very satisfied with the sales and installation of my water softener and filtration system, along with the reverse osmosis for our drinking water. The service was smooth and very professional.

Google

Good system but the support some time take time and it depends on the staff servicing you , it need more customers enhancement to support customers and solve and help in issues

Google

Fabulous product and great service. We put in the whole house and under sink system and our water is so much better. Absolutely perfect. Just wish the filters on the under sink system was easier to change.

Google

The water quality is much improved after installing the Kinetico softener and filter system.

Google

Aasa Singh was absolutely kind, polite and incredibly informed.

Google

Nick did great job Arrived on time and did clean job , explained everything very nicely and clear . We are very happy with his service.

Google

David and Alex installed the water system today did and excellent job. They were professional, efficient, and explained everything clearly. The installation was smooth and they left the area clean. Really happy with their work!

Google

Love the product. Water is far better with this softener. The whole process with Kinetico was great, sales agent Darsh was really good. They delivered and installed on time. Product is working satisfactorily.

Frequently asked questions

How often should I schedule maintenance for my Kinetico water system?

Regular service is recommended approximately every 12-15 months to replace filters and perform a full system review.

What types of water treatment systems does Kinetico Quality Water GTA install?

They install various systems including water softeners, purifiers, reverse osmosis units, and whole-home filtration systems.

Is customer service responsive if I have questions or issues after installation?

The team is generally responsive and professional, addressing concerns and providing follow-up support, though some customers have noted occasional delays in post-installation checkups.