About My Storage - Trenton
My Storage stands out as a premier self-storage solution, offering customers exceptional service across multiple locations. Praised for their courteous and professional staff, My Storage ensures a seamless experience from the moment you secure a unit. Facilities are lauded for their cleanliness, security, and 24/7 accessibility, catering to the convenience of all customers. With competitive pricing and a variety of unit sizes, they accommodate a range of storage needs. Long-term patrons and realtors alike give My Storage top marks for their innovative solutions and commitment to customer satisfaction. Whether for personal or professional storage, My Storage is recognized for its dedication to providing a secure, accessible, and customer-focused service.
Customer reviews
Showing 1–7 of 7 published reviews.
There were a lot of problems when the new owners took over. Construction of a security fence, interoir construction, etc., but that all seems behind us now. The security gate malfunctions a lot. Why have a gate if it's stuck open half the time?The lighting inside our the building is poor. The end door lock doesn't work so we have to walk around the building to enter by a door that is never locked. Some security.
Frequently asked questions
What are the access hours for My Storage units?
My Storage offers 24/7 access to storage units, allowing customers to access their belongings at any time with unique entry codes for security.
How does My Storage ensure the security of my stored items?
The facility uses unique entry codes for each customer and has security measures such as gates and well-maintained premises, though some users have noted occasional gate malfunctions.
What kind of customer service can I expect at My Storage?
Customers report friendly, helpful, and knowledgeable staff who assist with unit selection, rental processes, and provide support to ensure a smooth experience.