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BUSINESS REVIEWS
Highlander Waterproofing and Foundation Repair
404 Oak St,, Syracuse, NY, 13203, United States
Write a reviewAbout Highlander Waterproofing and Foundation Repair
Highlander Marketing Services specializes in providing top-notch basement waterproofing solutions. Praised for their professionalism and expertise, they ensure homes stay dry and secure. Customers rave about their thorough and knowledgeable staff, from the initial assessment by structural engineers to the diligent work crews. Despite being a bit pricier, Highlander's quality service and guaranteed dry basements justify the investment. They are recognized for their respectful property treatment, meticulous cleanup, and reliable communication, even when scheduling challenges arise. Highlander's commitment to excellence and customer satisfaction makes them a highly recommended choice for anyone seeking to protect their home from water damage.
Customer reviews
Showing 1–14 of 14 published reviews.
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GoogleI had an issue that was emergent and they responded repeatedly to address my concerns
GoogleI was very pleased with the work. The workers were professional and courteous. They went above and beyond to make sure that everything was done right. They even built a false footer under my foundation to complete the process. I would recommend them to anybody who needs work done in their basement. Thank you, Highlander Waterproofing. You did a great job!!
GoogleI am very impressed from start to finish, thank Brandon, Ron, Wesley, and David for all the help and work that you have done! Everyone was knowledgeable and understanding through every step! The work was completed way ahead of schedule. And I am thankful !
GoogleI was very pleased with the work. The workers were professional and courteous. They went above and beyond to make sure that everything was done right. They even built a false footer under my foundation to complete the process. I would recommend them to anybody who needs work done in their basement. Thank you, Highlander Waterproofing. You did a great job!!
GoogleQuality work with excellent service! From start to finish, everything was explained, and our expectations were surpassed!
GoogleI was very pleased with my waterproofing experience with Highlander. John was very thorough with his presentation on what was going to be done. Frank answered any questions that I had before and after the work had been started. The three workers were diligent, thorough and conscientious from the time they started their work until the time they cleaned up after the waterproofing had been completed. Thanks.
GoogleGreat work! Nice price!!- Don Ellis
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GoogleFrom the first phone call to the final walk through Highlander exceeded all of our expectations. Communication was easy, all of the staff was kind and responsive and it was the easiest process. We couldn’t be happier with their work and final product. We’d recommend them 100%!!
GoogleAll went as planned. Concrete work looks good. Would recommend this company to anyone in the market for this type of waterproofing.
Googleknowledgeable, courteous, expeditiously completed, super follow-up to the job.
Frequently asked questions
How does Highlander Marketing Services handle project scheduling and punctuality?
Highlander Marketing Services is noted for punctuality and completing projects in a timely manner, often communicating clearly about schedules and any delays.
What level of professionalism and communication can I expect?
Clients report professional, knowledgeable staff who explain work thoroughly, answer questions promptly, and maintain good communication throughout the project.
How does Highlander ensure cleanliness and respect for my property during work?
The team takes care to keep work areas clean, uses protective measures to prevent dust or mess, and respects clients' spaces by cleaning up thoroughly after completing work.