This towing company is excellent! The pickup was extremely problematic because other vehicles were in the way even after being told to move them. The drop off was just as difficult because the battery was missing and couldn't be put under neutral to roll. Aaron, the operator researched and found the emergency release. Physically Pushed the SUV in place. I think this company is excellent from Stacy's ability to communicate and keep me informed to having my vehicle safe at my home. I appreciate service like this and more companies can learn from this as an example.
BUSINESS REVIEWS
BJ’s Towing & Recovery, LLC
54520 Apple Pie Ridge Rd, Slidell, LA 70461, USA, Slidell, LA, 70461, United States
Write a reviewAbout BJ’s Towing & Recovery, LLC
BJ's Towing & Recovery, LLC, based in Picayune, is a trusted name in the towing industry, renowned for their prompt and professional service. Whether it's a tire change on a U-Haul auto transporter or a complex recovery of vehicles stuck due to inclement weather, their skilled team is praised for their courteous and efficient assistance. Clients appreciate the constant communication from dispatch to delivery, ensuring peace of mind during stressful situations. Their ability to handle late-night electric vehicle charges and timely rescues when other companies fall through has solidified their reputation. With accolades for punctuality and politeness, BJ's Towing & Recovery is the go-to for reliable vehicle assistance, earning high recommendations for anyone in need of towing services.
Customer reviews
Showing 201–250 of 287 published reviews.
Not only are these guys quick to respond but they actually care about the people they are serving! I can't say enough good things about my experience with BJ's. They were professional, friendly and accommodating throughout the entire towing process. Taylor was so helpful and treated me like it was him stuck on the side of the road from the moment he arrived on the scene. Once my truck and trailer were secured, towed and delivered to the repair facility he went the extra mile and dropped me at the door of a local hotel making sure I was safe and not left stranded somewhere. What a guy! What a team! Thank you so much for all your help!!!
Excellent service and wonderful driver!
Driver was fantastic, didn't take long at all
Thank you so much to the wonderful guy today with B and J’s towing! He brought my Cadillac to Mobile (my choice of dealer)from Waveland and had a helluva time getting it on his truck as it would not go in neutral. He was so kind and professional while he endured all this labor in this heat. I will recommended BJ’s to All! Thank you again I wish I caught his name!
Very timely, friendly and helpful
Great communication and they took the ball and ran with it. Grateful for the assistance.
Man the gentlemen came out quick, i thought that I was gonna be there for 2 hrs like any order tow company, but man he came in a jiffy. Very polite , very professional, and assured me that my vehicle was gonna be transported with no problems. All in all very successfull with the pick up and delivery.
The driver was very nice . He took the vehicle to the dealership and checked it in with the service department. Oh yeah, did I mention that he drove from Picayune MS to Lacombe LA Just so we didn't have to have it towed twice at 3 am.
I received a 38 mile towing service from Aaron at BJ’s towing via Tesla roadside assistance. He brought myself and my vehicle to a location to be serviced. Aaron was very professional and it was a pleasant and actually enjoyable experience to have my vehicle towed! Thank you!
Words cannot express how wonderful BJs Towing was. I am still in awe. The guys were extremely helpful, professional, and tried really hard to help me. The time and care they took with me was by far the best customer service I have seen. The guys were patient and tried to keep me calm while working with my uncooperative vehicle. I don't know what else to say but these guys were the absolute epitome of professionalism! Thank you BJs Towing.
No courteous and con excellent service
They came pretty fast and they was so nice
They do what they do very Good,Good customer service I’ll use them every time
Helpful, responsive and respectful. Highest marks !!
I was Completely Satisfied with the Service Provided to Me, Thanks a Lot for the Prompt Response.
Prompt, polite, proficient
Professional and courteous
Driver was prompt. He kept me notified of delays and was very professional delivered my car right to the carport! Fantastic experience in a stressful situation. Thank you
Super Quick Service. Highly recommend
Great people, very prompt and was very satisfied. Aaron was a super nice guy.
Outstanding. When others said NO, they came to the rescue. From Stacey, the dispatcher, to Tyler, the big rig operator, nothing but kindness. Price was very reasonable for the job, and they were right on time. I highly recommend them.
Very friendly and fast service. They even gave a call to check on me while waiting for them to arrive. I would recommend them.
Arrived promptly was very professional did everything I asked wonderful service. Thanks
We have had our fair share of cars towed in the last few years and this was by far the best company we have dealt with. They arrived in the time they said they would and we didn't have to wait several hours either. The driver was great! Super nice!
They were so helpful!
They where very helpful and kind 10 out of 10 hope I don't need another tow but if so would be them I would use
Called,they showed up quick, and Aaron did a great job. Professional, Friendly, and Helpful.I knew my truck was in good hands. I have used them a few times now. Definitely Highly Recommend!!
From Hancock County to Covington Louisiana, service was great. Dispatcher was awesome!! Driver was amazing.
They showed up quick, and Aaron was very nice to talk to. Definitely Highly recommend!!! Thanks BJs
My dispatcher was amazing. She was very helpful assuring that I got off the road expeditiously and that a driver would be in route to me. MY driver was very fast arriving, and efficient.
Was Great at taking care of my car and getting here. Thanks
On time, reliable tow. Very personable and professional driver. Great overall experience.
Frequently asked questions
How quickly does BJ’s Towing & Recovery typically respond to a towing request?
BJ’s Towing & Recovery generally responds promptly, often arriving within 20 to 45 minutes depending on the situation and location.
What kind of customer service can I expect from BJ’s Towing & Recovery staff and drivers?
Customers report that staff and drivers are professional, friendly, polite, and helpful, often going above and beyond to assist during the towing process.
Does BJ’s Towing & Recovery handle difficult towing situations or special vehicle needs?
Yes, BJ’s Towing & Recovery has experience managing complex recoveries, including heavy-duty winching and handling vehicles with special conditions, while maintaining clear communication throughout.