BUSINESS REVIEWS
BJ’s Towing & Recovery, LLC
54520 Apple Pie Ridge Rd, Slidell, LA 70461, USA, Slidell, LA, 70461, United States
Write a reviewAbout BJ’s Towing & Recovery, LLC
BJ's Towing & Recovery, LLC, based in Picayune, is a trusted name in the towing industry, renowned for their prompt and professional service. Whether it's a tire change on a U-Haul auto transporter or a complex recovery of vehicles stuck due to inclement weather, their skilled team is praised for their courteous and efficient assistance. Clients appreciate the constant communication from dispatch to delivery, ensuring peace of mind during stressful situations. Their ability to handle late-night electric vehicle charges and timely rescues when other companies fall through has solidified their reputation. With accolades for punctuality and politeness, BJ's Towing & Recovery is the go-to for reliable vehicle assistance, earning high recommendations for anyone in need of towing services.
Customer reviews
Showing 151–200 of 287 published reviews.
Great service after getting there. Took awhile to get to me but probably endurance problem.
Excellent job. Timely and efficient
The driver was very patient and educating meaning he let me know every step with processing and towing my car back to my home. Patrick made sure we were satisfied. He has a very nice personality he smiled and laughed with us. If he was having a bad day I wouldn’t have known because he was such a happy person. He loves his job.
I was stuck real deep in my yard. Called BJ’s towing to pull me out and was here at my house in 20 minutes. The tow truck driver explained to me what he was gonna do and was very patient with me as I was steering the truck as he was pulling me out. He is very patient and polite. I will use them again if needed and definitely refer them. Thank you BJ’s!
BJ’s came out in the middle of the night or I should say morning (2am) to pick up my car. Patrick was very professional, efficient and careful with my car. Coming from Picayune to pick up the car in Mandeville then drop off the car in Metairie - Thanks BJ’s Towing!
My truck broke down after midnight on my way back to New Orleans and not only did they pick up the phone when I called, but they were on their way within 20 minutes. They had clear communication about what I should expect and even helped me try to trouble shoot what the problem might be. I would absolutely use them again, hopefully don’t need to, but it was definitely the best towing experience I have had and I’m just so impressed and grateful that I didn’t have to wait hours for someone to show up. I highly recommend BJ’s Towing and Recovery!
The driver showed up 35 minutes earlier than the time quoted. I waited for A1 Towing service for 8 hours, they were to show up at Sunday morning or 7:09 am. I tried calling them and they phone keep going to voice mail. The driver finally called me after 10:00 which I was at church Thanks again BJ’s for being so attentive to my needs
Amazing people Tyler and Patrick was amazing to us definitely satisfied they didn’t give up on us, no matter what and still stuck it out with us and got us out of the ditch when no one would very caring people and great company at that. We will definitely be using y’all‘s company if ever we need y’all again y’all are truly having sent people and the company itself.
Awesome service! Professional, polite and very helpful! Keep up. Good work
Super nice also it seemed as if he cared a lot, and it was fast and easy also friendly
I would recommrnd them to everyone. The driver was very polite snd professional. The wait time for my tow was less than 30 minutes. I used their services on today, 2/5/25. Forgot the driver’s name.
Staff was very friendly, the lady I spoke with on the phone was quick to answer my questions and get someone over to help. They were very gentle with my car
They were very prompted and knowledgeable about the situation. Did an excellent above average job. Thank you and I recommend BJ’s Towing.
They were super fast and helpful getting me and my truck off of the interstate. Thanks
BJ’S Towing and Recovery is amazing. I will be using them every time we need a tow. My husband had a stroke in August and the tow driver was very patient and listened to every word my husband had to say. If I could give 10 stars, I would.
Very helpful person. I was very pleased with the service
I can't commend BJ's Towing & Recovery enough! They came shortly after I called to assist with a MAJOR problem. One of our tractor trailers went off the road and into a ditch and was in a bad situation and knew i would need some heavy duty winching. I was informed by my driver that the trailer tires were in the air and the trailer was leaning on a fence. Tyler was the operator in charge, he informed me of the situation once he arrived and reassured me the job could be handled no problem, but it was more involved then it was thought initially. With the expertise from himself and other fellow operators they were able to recover the truck and trailer while incurring no further damage than was already done. I was told it was leaning against the fence and big sturdy type poles driven into the ground were the only reason it didn't rollover. They acted effectively and efficiently and will always use them for anything we need. Thank you again.
They were quick and fast came immediately upon calling very respectful professional would recommend handle all my needs with no problems even offered me a ride to the dealership
He was Great Thank U...😉
Bj's did an excellent job driver was very professional and polite. Thank y'all for a being a great blessing practical pricing would recommend
Absolutely the best towing company I have ever dealt with. Updates continuously. Super timely service and friendly people. Very knowledgeable and helpful. Thank you
BJ’s towing was super quick picking me up. Aaron even went out of his way to drop me off at my house while my car was going to the service station. He turned an unpleasant accident into a great conversation.
DRIVER WAS PROFESSIONAL AND COURTEOUS WHEN DEALING WITH MY SITUATION. HE MADE SURE I WAS GOOD BEFORE HE LEFT AND I APPRECIATED THAT! SALUTE 🫡
Fast, responsive, effective, kind 🙌
Mr. Aaron was very polite and helpful!
Tyler was very prompt @ exceptionally courteous. He went above & beyond to help us out & I would highly recommend them !!!
Great service very professional and friendly.
Very professional and timely!! I spoke with Susan who was extremely helpful and really pushed for my vehicle to be towed! In Less then 1hr things were moving for me! Even sent the tow without knowing if it could be done! And Aaron (forgive me if I hit your name wrong) I know it started with an “A”. THANK YOU! Thank you thank you! You did a great job and treat my vehicle as if was your own! I appreciate that!
Professional Service, ETA was accurate, secured properly and good price. Good people, will use again and recommend to others.
Tyler was extremely knowledgeable on towing a large motorcoach as well as professional and informative.
The driver was very friendly and i think he did a great job.
The driver was very friendy, polite and courteous.. He offered to check voltage on the battery and allowed me to see that it is short of amps. He kept me informed of whereabouts on way to pick up vehicle.
Great service! Great interactions with our kids and grateful they waited til someone else arrived!
Had a good experience. Was very professional and even helped give info on possible problem!
They definitely went above and beyond to help when it was needed, the call was canceled because of unavailability then they rescheduled it because the main company did not call another truck, the technician was professional and went well beyond just helping to make sure we got back on the road. Thanks and would recommend them every time
Great service, I broke down in the middle of the night & they came through for me. Very friendly & professional.
Very professional and prompt. Would definitely recommend.
Saw when he was arriving. Got us off. Thanks
Great customer service
Frequently asked questions
How quickly does BJ’s Towing & Recovery typically respond to a towing request?
BJ’s Towing & Recovery generally responds promptly, often arriving within 20 to 45 minutes depending on the situation and location.
What kind of customer service can I expect from BJ’s Towing & Recovery staff and drivers?
Customers report that staff and drivers are professional, friendly, polite, and helpful, often going above and beyond to assist during the towing process.
Does BJ’s Towing & Recovery handle difficult towing situations or special vehicle needs?
Yes, BJ’s Towing & Recovery has experience managing complex recoveries, including heavy-duty winching and handling vehicles with special conditions, while maintaining clear communication throughout.