BUSINESS REVIEWS

Transportation on Demand inc

14 East Butler rd, Mauldin, SC, 29662, United States

About Transportation on Demand inc

Transportation on Demand in Mauldin offers a seamless, professional, and friendly travel experience. With drivers like the highly recommended Mr. Doctor, customers enjoy prompt, direct service to their destinations. The team's local knowledge ensures a safe, efficient journey, while their punctuality is perfect for those with tight schedules. Vehicles are praised for cleanliness, and the service is notably accommodating for wheelchair and stretcher needs. Clients appreciate the reliability for essential appointments, with the added comfort of warm, engaging interactions from drivers like Shannon and Shirley. This service stands out for its exceptional customer care, making it a top recommendation for anyone seeking dependable and courteous transportation.

Customer reviews

Showing 101–150 of 280 published reviews.

Google

Great communication. Careful handling of my new furniture. Very polite and kind.

Google

Wonderful

Google

I'm happy to being able to get to my doctor's appointment now please keep doing that for me please please please please

Google

The young lady that I rode with on today was a wonderful, kind, sweet fun. It was a wonderful trip. I wish I could have on demand all the time.

Google

I am well satisfied with this transportation service transportation on demand. They are very very polite each driver that I have had experience with has been really really good to my mom in transporting and getting her in the van etc especially Robert and Shamekia. I am notified when they're on the way to pick her up I am notified when they're bringing her back home with adequate time where I'm out I can get home to be there I will suggest that if you want a good good transportation for your family members or yourself choose transportation on demand you will have no regrets

Google

From the lady that answered my call (don’t remember her name)till we were dropped off at our destination we could not be happier. Robert and Brian were prompt and courteous. They took excellent care of us. I highly recommend Transportation on Demand.

BBB

Excellent service and responsible driver..on time wheelchair assist..quick availability to pick up return home...Will definitely use them again and already told relatives and friends about their team

Google

Prompt

Google

Excellent service. Timely, and very pleasant, especially at 3:30 AM!

Google

The driver was nice and friendly and helpful

Google

I would have given this a five star rating (or, if I was only rating the drivers, five ++. They were very courteous, kind and helpful). The lady who drove me to my appointment was quite late and, once I got into the car, I understood why. Her dispatcher continuously diverted her to other pick-ups. Had my appointment been with some other doctors that I see, my appointment would have been cancelled. Luckily, the dental office that I was going to is staffed with lovely, understanding people.

Google

I was very happy with the transportation service

Google

It was a great they were on time and friendly and helpful don't mind riding with them again

Google

Transportation services were wonderful. They careful drove me to my appointment. They keep safety first and they was very respectful.

Google

Mostly on time. Pleasant drivers that drove carefully.

Google

BBB

The driver was very nice and friendly which made my ride smoothly

Google

Timely and driver was courtest.

Google

Transportation on demand has the best customer service and driver's always takes care of my needs and always professional and caring 💖 Thank You Matt and Jen and Robert and all the office staff Kiwi and Lynn 🌈💜

Google

This is an amazing company that serves with the spirit of excellence and professionalism I think we don't see in many companies these days. This company transported my mom to her apartment today and treated her like royalty and made sure that her experience was above board. James and his left man James T were awesome in every way. The receptionist and dispatcher Jessica was so kind and friendly it made everything work so well. She showed great professionalism and was genuinely concerned about our services being great. I had voice to her some things that I had dealt with with my whole experience she took it upon herself to go speak with her boss Marlo and he made everything so much better and showed kindness and generosity towards us. Let it be known that without anything being done I would give the same honest report concerning this company. When you have transportation need look no futher because it can't get no better than this! Mandrell Aiken - very satisfied customer

Google

"Robert, was an awesome driver! He was on-time, very friendly and professional. I would highly recommend Transportation On Demand, for anyone who needs a medical transport!"

Google

The two gentleman I had for my ride experience were absolutely awesome.

Google

Very good experience with the two female drivers.They were on time and very nice to talk to.

Google

Good experience, but the app sucks You have to call to book a ride. Not user friendly ❌

Google

The lady nice, polite and fun to talk to!!

Google

BBB

I Have Been Riding *********** ******** For Many Years, Since 1988, Even When I Was South Carolina Ms. wheelchair, 1990. Ms. VFW 1990 Of South carolina QueenOf Tyyo. Ms. South Carolina Disabled Professional Woman Of The Year. 1991…. I’m 78 Years Young. Many Trips Each Year To **** ********** ******** And The Recent Transportation Service, Home Care On Demand Transportation Services From Mauldin, S..C. Service The Best Of The Best Service I Have Ever.Been On. Electronically signed: ******* ******** **** ******* ***** ********

Google

I had a great experience with this company. The driver was nice and friendly.

Google

A great service. No long waits and always on time. If I could choose just one transportation service...it would be Transportation on Demand.

Google

Both drivers John (taking me to my appointment)and Justice (taking me home)were punctual and Safe drivers I recommend Transportation On Demand.

Google

The driver was very kind, he came knocking door making sure I know he outside, I thought that was nice of him since I have hearing loss . Other than that he have great personality n cool guy... He talk to me clearly to understand him.. beyond all that I would love to have John as my driver again, pleasure meeting him he know how to make a person laugh... John you alright with me. He also gave me his business card awesome Deaf woman 🤪

Frequently asked questions

How punctual are Transportation on Demand drivers for pickups and drop-offs?

Drivers generally arrive on time or early for pickups and drop-offs, with some reports of occasional delays that are communicated promptly by the office staff.

Are the drivers trained to assist passengers with special needs or mobility challenges?

Yes, drivers are noted for being gentle, courteous, and helpful, often assisting passengers with mobility challenges, including wheelchair and stretcher transport, and helping them safely enter and exit vehicles.

How does Transportation on Demand handle communication with passengers and their families?

Drivers and office staff maintain clear and caring communication with passengers and their families, providing updates on arrival times and ensuring comfort throughout the trip.