Doug and Ty were very helpful and had a great attitude for customer service! 5 stars for them!
BUSINESS REVIEWS
Dick's Pawn Superstore South
1155 Dick Pond Rd, Myrtle Beach, SC, 29575, United States
Write a reviewAbout Dick's Pawn Superstore South
Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.
Customer reviews
Showing 51–73 of 73 published reviews.
Nick Cantley
Doug and the crew are awesome! Always expedient and give me the best value for my pawn or purchase! I highly recommend this store!
Chris helped us! Very nice, polite, and answered all of our questions. I will definitely be returning because of his excellent customer service.
I had an overall great experience. Chris is the gentleman that helped me out! He was very friendly and answered all my questions! thanks again for all your help!
Doug is the man
Thanks Doug. Great guy. Knowledgeable and a pleasure to work with. Just bring it into Dicks & walk out with a pocket full of cash.
Great store
Chris is very helpful and friendly.
Chris is a great guy and is always willing to help us whenever we go to the Surfside pawn shop.
Doug was a big help today, was quick, friendly and easy. Definitely be back to do business again!
Excellent service from Doug. 👍👍👍👍
Everyone there is always so helpful and kind
Love this store!!! Great prices, top dollar loans, and amazing customer service. Just want to say thank you to all the employees there, especially Chris, Tye, and Dan for helping me. You guys rock!!!!!
I've been working with Chris at the 544 location through some very complex issues. He has best over backwards to help me as we work through our situation and has gone way beyond the "Extra Mile" to accommodate my needs, answer any questions I've had, and explained, in detail, all of the guidelines involved in the loan process.
Chris C and Dave are great to work with they are very helpful, friendly and accommodating. Great customer service!!!!!!!! Good job
Very nice staff and easy to deal with. The layaway program is great. Multiple purchases with no problems.
It has always been my pleasure to do business with Jim and Dave. If you want to be treated right and see the most beautiful diamonds in Myrtle Beach hit the Surfside store and you can’t go wrong. Thank you guys once more. We love going there and feeling right at home!!
Busy place but everyone working at a fast pace to help everybody. Good , smart customer service. He even said my name right! Love this place!
Great experience time and time again. Unbelievable quality Jewelry and great customer service. The work the Jeweler did was beyond our expectations. Won't find a better person to deal than the Manager Dave. Would never even consider going any were else. Thanks
Frequently asked questions
What kind of customer service can I expect at Dick's Pawn Superstore West?
Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.
How does Dick's Pawn Superstore West handle loan and title loan processes?
The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.
Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?
Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.