My brother was having a wedding and my mom has mobility problems; we needed a wheelchair to make sure she could get around to see her son get married and be part of it.Mobility plus provided. Pickup was simple, clear and comprehensive instruction was provided, dropoff was done by my brother and was simple.And the man in the office was not just helpful, but honest and went above and beyond. When my first attempt to rent a wheelchair didn't seem like it went through on my end, and then I put in another a couple days later for a different wheelchair (since the one I first tried showed as "unavailable"), he held both fore to choose from and then worked to counteract some upcharge resulting from me putting in two separate reservations.I would not hesitate to recommend Mobility Plus to anyone who could use their services and will be using them again if I ever need to in the future.
About Mobility Plus
Mobility Plus in Tucson stands out as a trusted provider of mobility solutions, earning high praise for their exceptional customer service and expertise. Customers consistently highlight the friendly and knowledgeable staff, who are dedicated to ensuring a seamless experience, whether it's for tuning up mobility aids or installing stairlifts. Their commitment to customer satisfaction is evident, with reports of diligent follow-up on orders, even after extended periods. The team's professionalism extends to punctual and thorough service, leaving spaces clean and customers well-informed. With a range of practical products and a customer-centric approach, Mobility Plus is highly recommended for those seeking reliable mobility support.
Customer reviews
Showing 201–250 of 254 published reviews.
Superb; fast, friendly and very well organized. And incredibly affordable for a wheelchair rental for my mom for 1 week. A+++
Amazing company, my poor daughter got hit by a car and broke her leg. The only pediatric wheelchair they had was for sale but they were nice enough to rent it to me instead. This is your go to place for any assist you may need to enhance mobility. If I could give 6 stars I would, thanks again!
Excellent knowledge support and attention to my needs.
Employees were incredibly helpful!
The wonderful folks at Mobility Plus were anonymously helpful when I needed a wheelchair for my child. I arrived early in the morning when they were not open yet, but they welcomed me in and attended to my needs, They showed me the easiest way to lift it into my vehicle, without hurting myself. The checkout and return process is efficient and speedy. I was surprised to learn that this company offers other services such as bathroom, modifications, ramps, etc. I was so impressed with the customer, and while I hope not to need the services in the future, I will definitely return here should it be necessary.
Five stars and more was my experience with Mobility Plus. I rented two wheelchairs. The staff was AMAZING! My experience couldn’t have been any better!!
Excellent response to my problem. ****** fixed it and explained what had happened. I am very pleased.
Morgan met us outside of the front door. He was friendly, knowledgeable, qualified us and went directly to what we needed. He gave us options and he wasn’t pushy. The shop was clean and organized with everything you may need for people with limited mobility. Highly recommend!
We were in town on vacation trip and needed a mobility chair for grandma last minute. The lady at Mobility plus was very friendly and helpful in helping us get in a rental mobility chair. This was our first time renting one of these and thankfully everything worked out great. I would recommend this place.
Friendly and knowledgeable and reasonably priced!
Excellent customer service. Enjoyed meeting them all. So helpful. If needed we will go back
Very polite courteous helpful, just great, wonderful people to work with.
Gary and his assistant were both very helpful as we tried to determine the correct mobility transportation we needed and to even assist us in determining if a mobile unit we already had would work for what we needed on that particular day. Thank you both for your assistance and willingness to help, even if it meant we may not have rented from you. We did and and were very happy with the wheel chair which served our purposes. Thanks again for your cheerful assistance.
I recently rented a rollator walker from Mobility Plus in Tucson, Az and highly recommend the company. They were very courteous and helpful with my rental. My travel date changed and they were more than accommodating to cancel the first request and book the second. Their pick up service is well worth the cost also. In the course of my arrangements, I dealt with several people in the company and they were all great to work with.
Mobility Plus have knowledgeable friendly staff who go out of their way to help and make sure you have the appropriate medical aid
Morgan was very helpful and caring. Process was easy and economical. I would use them again if needed.
Very helpful and please t to work with them, both stores worked together to make my drop off easier as well. Definitely would used this Company again.
We came into Tucson and needed a wheelchair for my Mother-in-law. Mobility Plus was amazing! They are the nicest, most helpful people! They have a great selection and their equipment looks brand new! I highly recommend them!
I had to bring a folding mobility scooter in to get the opening mechanism fixed on short notice. In such a short time, they were able to get it operable for my event. I brought it back after the event to get it fully fixed and they were incredibly helpful and quick to get it fixed fully. Their rates are super affordable and reasonable. If you need to get a scooter fixed, come here! I’d definitely support them in the future
Very professional and friendly staff to help me rent a wheelchair for my father to attend the airshow. They are open on Saturday, which was helpful. Prices seemed very reasonable and service could not have been better. The quality of the equipment was exceptional very clean and looks like new.
Great service. Randy was considerate, polite and professional. He installed a grab bar for me perfectly and then even thoroughly cleaned up afterward. Great job, thank you!
Staff was so friendly and personable and very helpful. I will definitely come back when I need their services again.
Just did a day rental for a standard wheelchair. Amazing service, super quick, and affordable. Will definitely come back for any needs.
Gary and the team provided excellent service repairing my wheelchair which was damaged by an airline employee. They even stayed after closing time to ensure my needs were met. I highly recommend them for both their knowledge and commitment to the consumer!
This was exactly what we needed for brief visit and use by a family member. From the initial call to set up rental to return of the chair everyone was easy to talk to and this process was easy and simple.
The staff was very helpful & provided great customer service! The scooter was perfect.
I just love this place. They are very friendly and welcoming people. They all so work with vet. I love this. Mary carlgren
Excellent customer service and great prices. Definitely recommend this business. Super nice that they are open on Saturday. Convenient for shopping as well as repairs if needed in the future.
They were extremely helpful and the delivery was timely and courteous!
My golden mobility scooter, quit running, took it in to Mobility Plus on Saturday morning. They diagnosed the problem with the batteries for free, they also checked the charger for free, they replaced the batteries, the price was what I expected. I’m very happy with the service that I got, and will be happy to go back.
Great place, nice people!
Morgan and Krysta are very helpful and knowledgeable. They helped us find what we needed. Wonderful customer service!
Fantastic customer service ‼️
My wife and I were pleased with the service we received while shopping for my grandfather. Krysta was informative and pleasant to work with, I highly recommend mobility plus!
Good work. Very polite and very courteous. Keep up your good work. Clean and expert on what he is doing.
The staff was wonderful and helped me get the right piece of equipment for my needs. They will always be my people. Thank you all.
I like you guys. For your help in finding the right char. Thank you donald
Called the store about new batteries for my husbands scooter. They gave the best directions for finding the store. We went in and everyone was super nice. Got us all set up and even helped carry the batteries out for us since my husband is wheelchair bound. Just loved the store. My only suggestion for them would be to put the handicap spot closer to their front door but either way it was a great trip, shop, and employees. We’ll be continuing our support for this business.
Very helpful in assisting with mobility choices after a fall. Large showroom where customer can try various models. Recommend this company.
I needed a part for a scooter they ordered it. I had to leave town and couldn't return for 15 months (covid) however when I return they still had the & cheerfully finished the job. Great folks will get our business in the future.
Very courteous, professional, efficient and cleaned up when done. Thank you so much.
Had my senior friend's Rollater tuned up with wobbly wheels and brakes fixed. So pleased, they did a great job while I waited. I'd highly recommend going there for any handicap products or repairs!!
Gary did a great job installing my grab bars!
Victory Pride scooter was making a nine-beep error code and would not operate. Took it in an was diagnosed as needing two new batteries. Batteries installed and all good! Thank you for your immediate assistance.
Great selection, knowledgeable sales people. Highly recommend.
The experience was great. The man arrived brought in the tools and hardware. It was quick and professionally done. Thank you so much
Frequently asked questions
What types of mobility products does Mobility Plus offer?
Mobility Plus offers a range of mobility devices including power chairs, scooters, lift chairs, walkers, and accessories to support various mobility needs.
How does Mobility Plus assist customers in choosing the right mobility device?
Staff at Mobility Plus listen carefully to individual needs, provide detailed explanations, and allow customers to try different models to find the best fit and functionality.
What services are available after purchasing or renting mobility equipment?
Mobility Plus provides delivery, setup, product demonstrations, maintenance, repairs, and follow-up support to ensure customers are comfortable and satisfied with their equipment.