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BUSINESS REVIEWS

Mobility Plus

245 S Plumer Ave Ste 2, Tucson, AZ, 85719, United States

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About Mobility Plus

Mobility Plus in Tucson stands out as a trusted provider of mobility solutions, earning high praise for their exceptional customer service and expertise. Customers consistently highlight the friendly and knowledgeable staff, who are dedicated to ensuring a seamless experience, whether it's for tuning up mobility aids or installing stairlifts. Their commitment to customer satisfaction is evident, with reports of diligent follow-up on orders, even after extended periods. The team's professionalism extends to punctual and thorough service, leaving spaces clean and customers well-informed. With a range of practical products and a customer-centric approach, Mobility Plus is highly recommended for those seeking reliable mobility support.


Customer reviews

Showing 201–250 of 254 published reviews.

BBB

My brother was having a wedding and my mom has mobility problems; we needed a wheelchair to make sure she could get around to see her son get married and be part of it.Mobility plus provided. Pickup was simple, clear and comprehensive instruction was provided, dropoff was done by my brother and was simple.And the man in the office was not just helpful, but honest and went above and beyond. When my first attempt to rent a wheelchair didn't seem like it went through on my end, and then I put in another a couple days later for a different wheelchair (since the one I first tried showed as "unavailable"), he held both fore to choose from and then worked to counteract some upcharge resulting from me putting in two separate reservations.I would not hesitate to recommend Mobility Plus to anyone who could use their services and will be using them again if I ever need to in the future.

Joseph GMay 20, 2023
Google

Superb; fast, friendly and very well organized. And incredibly affordable for a wheelchair rental for my mom for 1 week. A+++

Richard FriedmanMay 18, 2023
Google

Amazing company, my poor daughter got hit by a car and broke her leg. The only pediatric wheelchair they had was for sale but they were nice enough to rent it to me instead. This is your go to place for any assist you may need to enhance mobility. If I could give 6 stars I would, thanks again!

Patrick VealMay 17, 2023
Google

Excellent knowledge support and attention to my needs.

Lee CookMay 16, 2023
Google

Employees were incredibly helpful!

Andrew FortMay 15, 2023
Google

The wonderful folks at Mobility Plus were anonymously helpful when I needed a wheelchair for my child. I arrived early in the morning when they were not open yet, but they welcomed me in and attended to my needs, They showed me the easiest way to lift it into my vehicle, without hurting myself. The checkout and return process is efficient and speedy. I was surprised to learn that this company offers other services such as bathroom, modifications, ramps, etc. I was so impressed with the customer, and while I hope not to need the services in the future, I will definitely return here should it be necessary.

Lorna PeraltaMay 13, 2023
Google

Five stars and more was my experience with Mobility Plus. I rented two wheelchairs. The staff was AMAZING! My experience couldn’t have been any better!!

Brenda KnapikMay 12, 2023
BBB

Excellent response to my problem. ****** fixed it and explained what had happened. I am very pleased.

Brian OMay 10, 2023
Google

Morgan met us outside of the front door. He was friendly, knowledgeable, qualified us and went directly to what we needed. He gave us options and he wasn’t pushy. The shop was clean and organized with everything you may need for people with limited mobility. Highly recommend!

Susan TaylorMay 09, 2023
BBB

We were in town on vacation trip and needed a mobility chair for grandma last minute. The lady at Mobility plus was very friendly and helpful in helping us get in a rental mobility chair. This was our first time renting one of these and thankfully everything worked out great. I would recommend this place.

Francisco MMay 08, 2023
Google

Friendly and knowledgeable and reasonably priced!

Bob ByarsMay 05, 2023
Google

Excellent customer service. Enjoyed meeting them all. So helpful. If needed we will go back

Marjorie BarterMay 04, 2023
Google

Very polite courteous helpful, just great, wonderful people to work with.

Dorie ScottMay 02, 2023
Google

Gary and his assistant were both very helpful as we tried to determine the correct mobility transportation we needed and to even assist us in determining if a mobile unit we already had would work for what we needed on that particular day. Thank you both for your assistance and willingness to help, even if it meant we may not have rented from you. We did and and were very happy with the wheel chair which served our purposes. Thanks again for your cheerful assistance.

Monica MorrisApr 26, 2023
Google

I recently rented a rollator walker from Mobility Plus in Tucson, Az and highly recommend the company. They were very courteous and helpful with my rental. My travel date changed and they were more than accommodating to cancel the first request and book the second. Their pick up service is well worth the cost also. In the course of my arrangements, I dealt with several people in the company and they were all great to work with.

Dianna BlackburnApr 25, 2023
Google

Mobility Plus have knowledgeable friendly staff who go out of their way to help and make sure you have the appropriate medical aid

Pat HaddenApr 22, 2023
Google

Morgan was very helpful and caring. Process was easy and economical. I would use them again if needed.

Diane SanchezApr 15, 2023
Google

Very helpful and please t to work with them, both stores worked together to make my drop off easier as well. Definitely would used this Company again.

Gabriela SchroderApr 13, 2023
Google

We came into Tucson and needed a wheelchair for my Mother-in-law. Mobility Plus was amazing! They are the nicest, most helpful people! They have a great selection and their equipment looks brand new! I highly recommend them!

Robin StubbsApr 08, 2023
Google

Estella NunezApr 08, 2023
Google

I had to bring a folding mobility scooter in to get the opening mechanism fixed on short notice. In such a short time, they were able to get it operable for my event. I brought it back after the event to get it fully fixed and they were incredibly helpful and quick to get it fixed fully. Their rates are super affordable and reasonable. If you need to get a scooter fixed, come here! I’d definitely support them in the future

Lindsey BarneyApr 06, 2023
Google

Very professional and friendly staff to help me rent a wheelchair for my father to attend the airshow. They are open on Saturday, which was helpful. Prices seemed very reasonable and service could not have been better. The quality of the equipment was exceptional very clean and looks like new.

Diana WeathersbyMar 30, 2023
Google

Great service. Randy was considerate, polite and professional. He installed a grab bar for me perfectly and then even thoroughly cleaned up afterward. Great job, thank you!

JoyceMar 28, 2023
Google

Staff was so friendly and personable and very helpful. I will definitely come back when I need their services again.

Joseph HerreraMar 27, 2023
Google

Just did a day rental for a standard wheelchair. Amazing service, super quick, and affordable. Will definitely come back for any needs.

Corenne StevensMar 25, 2023
Google

Gary and the team provided excellent service repairing my wheelchair which was damaged by an airline employee. They even stayed after closing time to ensure my needs were met. I highly recommend them for both their knowledge and commitment to the consumer!

Gregory BrakelMar 22, 2023
Google

This was exactly what we needed for brief visit and use by a family member. From the initial call to set up rental to return of the chair everyone was easy to talk to and this process was easy and simple.

Carmele LauberMar 21, 2023
Google

Patricia LaborinMar 20, 2023
Google

The staff was very helpful & provided great customer service! The scooter was perfect.

Melanie Di CiccoMar 14, 2023
Google

I just love this place. They are very friendly and welcoming people. They all so work with vet. I love this. Mary carlgren

Mary CarlgrenMar 14, 2023
Google

Excellent customer service and great prices. Definitely recommend this business. Super nice that they are open on Saturday. Convenient for shopping as well as repairs if needed in the future.

Brad WilsonMar 13, 2023
Google

They were extremely helpful and the delivery was timely and courteous!

Gail CordingMar 04, 2023
Google

My golden mobility scooter, quit running, took it in to Mobility Plus on Saturday morning. They diagnosed the problem with the batteries for free, they also checked the charger for free, they replaced the batteries, the price was what I expected. I’m very happy with the service that I got, and will be happy to go back.

Michael NaronMar 04, 2023
Google

Great place, nice people!

Kristina HerbstFeb 27, 2023
Google

Morgan and Krysta are very helpful and knowledgeable. They helped us find what we needed. Wonderful customer service!

Jon PFeb 25, 2023
Google

Fantastic customer service ‼️

Pamela FilesFeb 23, 2023
Google

My wife and I were pleased with the service we received while shopping for my grandfather. Krysta was informative and pleasant to work with, I highly recommend mobility plus!

Jaime SagarnagaFeb 16, 2023
Google

Good work. Very polite and very courteous. Keep up your good work. Clean and expert on what he is doing.

Federico TapiaFeb 14, 2023
Google

The staff was wonderful and helped me get the right piece of equipment for my needs. They will always be my people. Thank you all.

Susan PhillipsFeb 11, 2023
Google

I like you guys. For your help in finding the right char. Thank you donald

Donald BakerFeb 11, 2023
Google

Called the store about new batteries for my husbands scooter. They gave the best directions for finding the store. We went in and everyone was super nice. Got us all set up and even helped carry the batteries out for us since my husband is wheelchair bound. Just loved the store. My only suggestion for them would be to put the handicap spot closer to their front door but either way it was a great trip, shop, and employees. We’ll be continuing our support for this business.

Katie LeeFeb 08, 2023
Google

Very helpful in assisting with mobility choices after a fall. Large showroom where customer can try various models. Recommend this company.

annetta bradyFeb 07, 2023
Google

Carl HaygoodFeb 07, 2023
Google

I needed a part for a scooter they ordered it. I had to leave town and couldn't return for 15 months (covid) however when I return they still had the & cheerfully finished the job. Great folks will get our business in the future.

Gene LakeFeb 01, 2023
Google

Very courteous, professional, efficient and cleaned up when done. Thank you so much.

Kimberly DaileyFeb 01, 2023
Google

Had my senior friend's Rollater tuned up with wobbly wheels and brakes fixed. So pleased, they did a great job while I waited. I'd highly recommend going there for any handicap products or repairs!!

Anne E SpiettFeb 01, 2023
Google

Gary did a great job installing my grab bars!

Whitney RuizJan 23, 2023
Google

Victory Pride scooter was making a nine-beep error code and would not operate. Took it in an was diagnosed as needing two new batteries. Batteries installed and all good! Thank you for your immediate assistance.

Perry MontgomeryJan 22, 2023
Google

Great selection, knowledgeable sales people. Highly recommend.

Tiki LawsonJan 21, 2023
Google

The experience was great. The man arrived brought in the tools and hardware. It was quick and professionally done. Thank you so much

PNB PadovanoJan 17, 2023

Frequently asked questions

What types of mobility products does Mobility Plus offer?

Mobility Plus offers a range of mobility devices including power chairs, scooters, lift chairs, walkers, and accessories to support various mobility needs.

How does Mobility Plus assist customers in choosing the right mobility device?

Staff at Mobility Plus listen carefully to individual needs, provide detailed explanations, and allow customers to try different models to find the best fit and functionality.

What services are available after purchasing or renting mobility equipment?

Mobility Plus provides delivery, setup, product demonstrations, maintenance, repairs, and follow-up support to ensure customers are comfortable and satisfied with their equipment.