Great job. Roy Lopez represents your company in a professional manner. Hr was on time for all meetings, Quick at returning calls and kept me informed of the status of the work. Roy is great at what he does Bob Thomas
About Roof Recovery
Roof Recovery, nestled in the heart of Rocklin, stands out for its exceptional roofing services. Garnering rave reviews for their honesty, professionalism, and quality workmanship, they've become a trusted name in the community. Whether it's a thorough inspection, a leak repair, or a complete roof replacement, their team, led by the commendable Ben, ensures customer satisfaction. With a reputation for being punctual, providing detailed assessments, and maintaining a clean work environment, Roof Recovery is the go-to for residents seeking reliable roofing solutions. Their commitment to excellence is evident in every job, making them a highly recommended choice for all roofing needs.
Customer reviews
Showing 201–250 of 285 published reviews.
Very professional
Prompt. Completed the job when initially scheduled. Frequently communicated with updates.
Services: Roof repair for storm & wind damage, Roof repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Iâ  ve used Roof Recovery 3 times now and Ben is great! Very thorough in explaining issue and fix and provides both before and after pics. Iâ  ve recommended them a few times and all have been satisfied.
Services: Gutter cleaning, Roof repair, Roof inspection Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Courteous, did temporary fix until they could schedule permanent repair, Repair was done correctly and quickly. Would definitely recommend DB
They were fast, friendly and available to do the work almost right away. They did a nice work both with the repair and the cleanup afterwards
Once they arrived the work was done quickly and professionally and they went above and beyond to locate any other possible problem areas and fixed them quickly and reasonably before they became bigger problems.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional and fast and decent prices Services: Roof repair, Roof inspection
The crew was efficient and clean. I would highly recommend them to my friends.
They were great. They worked around my schedule and did the work quickly and efficiently.
Positive: Professionalism, Punctuality, Quality They were able to fix roof 2 days earlier than we scheduled. Did great job, just in time for rain Service: Roof repair
Good work good service honest and decent people
Roof Recovery repaired a section of my roof that had dry rot. They arrived on time, made sure I was happy with the work and cleaned up well when they were finished. Since I live in an HOA the new shingles had to match exactly and they made it happen. Price-wise they were in line with other estimates I received. I would hightly recommend them.
Very efficient with the initial visit and quote-workers were very professional and they cleaned up when they were done-will refer to friends and neighbors-will employ again if needed. Great company! Services: Roof damage repair, Roof repair
Service: Roof repair Positive: Professionalism, Punctuality, Value
They were very professional from the initial meeting and estimation process all the way thru job completion. I would highly recommend them for your roof repair needs.
Services: Gutter installation, Roof installation Positive: Professionalism, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Highly recommend Roof Recovery! Excellent service and work from everyone involved. They were on time, worked efficiently, did excellent work, and cleaned up everything. Very impressive company! Services: Roof inspection, Roof repair
Positive: Professionalism, Responsiveness, Value I needed some shingle repair work done due to a pretty bad wind storm. I had 3 contractors come out to take a look at the job, they all acted intrested, but never gave me a quote. Apparently it wasn't worth their time. Then Alex with roof recovery showed up. He acted very interested even in this small repair job. So he furnished me with a quote pretty quickly. Lead time was probably my only complaint. It was around 4-5 weeks. But thats understandable seeing how good this crew was.Im sure they have a lot of jobs lined up.. They showed up, got right to work, replaced a big chunk of the shingles in the damaged area, patched any existing shingles that were damaged. He replaced some rotten facia and it came out very nice. Now its just up to me to paint. I will continue to go with them for any future roofing work I need. Highly recommend Services: Roof repair for storm & wind damage, Roof repair
The price was right. There is a huge spread of roof prices. Roof recovery was the lowest.
We were totally happy with the workmanship of the workers. They were professional and courteous at all times and did an OUTSTANDING job. We would not hesitate to use Roof Recovery for future repairs if needed.
Relatively great and professional experience throughout the entire process. High praises to Andrew who helped with quoting and being my main line of communication for almost everything throughout the project. While others only called once and didn’t leave a voicemail or any details whatsoever since I couldn’t pick up the call while I was working, Andrew took extra care into making sure I was aware of everything going on. Your other PM/coordinators need to be aware that some of us work and can’t always exclusively pick up their calls. This should already be a given but please leave a voicemail instead of blaming me for not picking up.
I believe this was referred to an independent Contractorâ he was not an employee of Roof Recovery, however he was on time, worked hard and left the area clean. He was also polite. I have recommended Roof Recovery to a friend.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My chimney started leaking and I researched several companies for the repair. Roof Recovery was able to get me in quickly for a consultation! They got me on the schedule fast, had fair pricing, the workman was on-time, professional and did an outstanding job! Glad I used them to fix my chimney! If I have roof issues in the future, I'll definitely be using them!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ben and Relu were the best. They delivered on everything they promised. I would recommend Roof Recovery without hesitation. A+ Service: Roof installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The major storm that passed through Sacramento in the late December did significant damage to our roof and brought leakage into our home. I cannot tell you how much we appreciated the work done. From the initial phone call to the visit by the inspector, to those who did the actual work we received five star treatment. They have our on qualified endorsement as roofers. Walter and Ione Tietjen Service: Roof repair for storm & wind damage
Service: Roof repair Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The major storm that passed through Sacramento in the late December did significant damage to our roof and brought leakage into our home. I cannot tell you how much we appreciated the work done. From the initial phone call to the visit by the inspector, to those who did the actual work we received five star treatment. They have our on qualified endorsement as roofers. Walter and Ione Tietjen Service: Storm / wind damage roof repair
Service: Roof installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I appreciated that they were available for any questions and that they completed the job well before they had told me.
Service: Roof repair Positive: Professionalism, Quality, Value
I wasn't on hand to actually evaluate workmanship. Water leak was the reason we called and although they might have finished the job without actually doing a water test, I asked them to do one and they came back and did it. No leaks. Very easy to communicate with, and very responsive!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I had 3 roofing companies look at my roof and solar panels after a major storm. Ben from Roof Recovery was the only one to email me an estimate and pictures attached. I always received a quick reply whether it was email or text. The men that completed the work communicated every step and did a great job cleaning up. Service: Storm / wind damage roof repair
Courteous and professional.
The estimator really took time to answer my questions and explain what needed to be done.
Alex went WAY above and beyond to help us get our roof leak fixed also coordinating with our solar install at the same time. He kept us informed the entire time and always returned our phone calls when we had questions. EXCELLENT customer service.
Great Company. Very Responsive and professional. I would definitely use again and recommend! Thanks Roof Recovery!
Service: Roof repair Positive: Professionalism
I'm happy.
Positive: Responsiveness The atmospheric river in the middle of October created massive leaks in my commercial building in Roseville. All the roofing companies were suddenly fully booked up. However when I called Roof Recovery, they said they would help me. Next day, Alex showed up and visited the site and inspected the roof carefully. He showed me the problem areas and made it clear that the roof had to be replaced. As part of the roof replacement contract, the crew of Roof Recovery did a temporary roof patch until they could get the permit from the City and replace the roof. A couple of times after that, minor leaks showed up but Alex immediately responded to each call and brought the crew the same day to fix the issues. I am truly impressed by how responsive and professional Roof Recovery is. I am very thankful to Alex. Service: Roof installation
Job well done
Service: Roof installation Positive: Quality
Professional and interested in making sure the customer gets exactly what they ask for. The project had some unique challenges and they provided innovateive solutions for each one...
Very responsive and great quality work. Even provided a great many before and after photos showing the high quality work. The workers were all very professional, kind and careful. The price was surprisingly low for the amount and quality of work.
Services: Roof repair, Roof inspection, Roof installation, Storm/wind damage roof repair Positive: Professionalism, Punctuality, Quality, Responsiveness
My experience with Roof Recovery started like this: We had a spot on our living room ceiling where water damage was present. I finally bit the bullet and had a few different roofing companies come out and give me an estimate. The first guy was your quintessential contractor in his 50's- Short 80's haircut that's parted down the middle with the weird Farrah Fawcett flared out ends, faided tattoo on his forearm, and those white Nike? Fila? Asics? shoes that only dads from that generation seem to wear. He arrived at my house and i met him at the door with a mask on. Bear in mind that was right as all the covid mask mandates and covid shutdowns were happening. Having strong conservative roots myself and being that the pandemic is more political than anything, I understand that people have their own personal views on masks and whatnot. However, also being a considerate person, i felt obligated to wear one when in close proximity to people i didn't know. This guy had none of that sense of responsibility or consideration whatsoever. At the time, 2 of my kids were 3 and 1 and my wife was pregnant with our third so i was put off by the fact that this guy had no mask and was clearly more concerned about his rights being treaded on than he was about my family. Once it came time to get on the roof he started pointing out spots on the facia that had dry rot, which i already knew about and was just waiting a few more seasons to replace, and jabbed his finger right through one, making what was not noticeable before to something that now i needed to fix. The next contractor to come out was Roof Recovery. It was a completely different experience. His name was Scott and he arrived at my door masked up, maintained his distance the whole time, and was respectful of me and my family. I was pretty bummed that the bid came out more than the original and when I told my wife she didn't care. Based off the difference between the two visits we were both sold on Roof Recovery almost immediately. We decided to hold off at the time because we had already spent a sizable amount on another project. Almost a year went by and we had saved enough to go forward with the roof project so i texted Scott. He informed me that he was no longer with Roof Recovery but was happy to pass my info along to another estimator-Ben. Ben was just as awesome and just as respectful as Scott had been and arrived masked up and straightforward with me about the work to be done, price, and timeline. The work was just recently done in the timeline that was promised and they sent me pictures of everything they did. There was however an unfortunate accident where a sprinkler head was broken and my wife and I had to quickly had to fix before too much water was wasted. I emailed Roof Recovery and told them about it and Ben called me the next day to see what I wanted them to do to fix the situation. Within in about in hour my wife texted me saying that someone she believed to be the owner just hand delivered a personalized card and check. My mind was blown. Having worked in customer service I can tell you that the motto is more realistically that the customer is seldom right. I can almost guarantee that if we went with the first guy they wouldn't have taken responsibility for the broken sprinkler head. Roof Recovery took it with no questions asked. That is how you do business. I have nothing but good things to say about them as a company and each one of their employees i encountered (Scott, Ben, Relu, I think her name is Raquel- the girl at the office, and the gentleman who I think is the owner, who hand delivered the check). I will 100% be using them in the future and will absolutely recommend them.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I recommend Roof Recovery for roofing needs. Alex was not only very professional, but very straightforward with the time and materials required to repair my roof. All of the required work was detailed on the sales quote/contract and the pricing was fair. The crew showed up on time and the quality of work was second to none. I will totally consider Roof Recovery of future repairs and/or replacement. Services: Roof repair, Gutter repair, Roof inspection
Services: Roof repair, Skylight repair Positive: Professionalism, Punctuality, Responsiveness
Frequently asked questions
How does Roof Recovery communicate progress during roofing projects?
Roof Recovery provides clear communication including before, during, and after photos, regular updates from project managers, and timely responses to questions.
What kind of cleanup can I expect after Roof Recovery completes work?
The crew performs meticulous cleanup daily and after project completion, leaving the site neat and removing debris to minimize disruption.
How does Roof Recovery handle unexpected issues discovered during repairs?
They communicate any additional findings promptly, provide updated assessments with photos, and discuss options before proceeding with further work.