Excellent customer support. Colleen calls me every 6 months to remind me to renew my compression socks.
BUSINESS REVIEWS
Absolute Medical, Inc.
1843 W. Hubbard St., Chicago, IL, 60622, United States
Write a reviewAbout Absolute Medical, Inc.
Absolute Medical, Inc., nestled in the bustling city of Chicago, is a trusted provider of medical compression garments, renowned for their exceptional customer service and expertise in lymphedema management. Praised for their compassionate and knowledgeable staff, they offer a wide selection of materials and custom-fit solutions to help patients manage their conditions effectively. With a commitment to convenience, they handle insurance billing and deliver products directly to clients, ensuring a seamless experience. Their dedication to patient care is evident in their proactive approach, with regular reminders for reordering and thorough follow-ups. Absolute Medical is highly recommended for their personalized service and reliable support in the journey to improved health.
Customer reviews
Showing 251–300 of 824 published reviews.
Always very helpful and responsive. Paige was and is great to work with. She listens to your concerns and follows through on what needs need to be met. Thank you.
Good customer service
Just received my new order. Service is outstanding. Absolute Medical had my custom made compression garments here in less than a week. ⭐️⭐️⭐️⭐️⭐️
Excellent
Everyone that I talk with is very knowledgeable and friendly. All my questions and concerns are taken care of within 24 hours always. I am satisfied with Absolute Medical. Thank you
All is fine.
Elsa was the kindest person. She took the time to explain everything and to make sure my compression wraps fit correctly and I could put them on without a problem. I am so happy with my wraps they fit so comfortable speedy to use.
Elsa is a very pleasant and approachable person. It was such a nice visit with her.
Elsa fue muy amable me atendió muy bien y me explicó bien 👍
This is a very prompt, accurate and informative company
Definitely help make ordering garments a smooth and easy experience!
On each contact the customer support person was gone out of their way to provide excellent suggestions and service. I could not be happier.
Great staff efficient helpful courteous.
Wear well, wash well and fit great
Colleen was wonderful to work with!!! She makes things easy and stress free .
Collen was on top of processing the paperwork for my compression socks. Now its on the supplier to get them here quickly
Colleen at Absolute Medical is so helpful and will follow up to assist you in getting orders placed while also helping work through insurance as needed.
I received customer service that went above and beyond. Thank you!!
Absolute Medical was very prompt and efficient in providing the documentation to sign for renewing the order for my garments.
Elsa was very helpful explained everything. Have not received compressions yet
I’m really happy to have found Absolute medical through Shirley Ryan! Their garments are very superior quality, long lasting and effective for lymphedema - my measurements have gone down considerably , the key is to wear them regularly. Elsa is excellent at what she does , extremely kind, friendly and professional. I am very thankful for all her helpful tips and it’s always so nice to see her. They can also send someone home for measurements if you have a tight schedule but I prefer to see Elsa if I can! Norma is great with appointments, she always gets me on the schedule and is very accommodating. Christine is also very good with answering emails and offering suggestions. I would give Absolute medical 10 stars if I could and highly recommend them to anyone.
Everyone was always very helpful and answered questions.
Staff are very kind the wraps last pretty good but need new ones working on it now hopefully getting new ones soon
Rebekah was very professional I ordered3 pair of Jobst Everax compression socks - Rebekah was very methodical in the measurements as the socks are to the patient . These are excellent socks and the company i s a s well . With some exceptions , they will travel to your location to take measurements DAVID
Alex at Absolute Medical is fantastic! He is professional, knowledgeable and considerate. He answered all of my questions and gave me helpful suggestions.
Elsa was wonderful! She showed me how to properly put on my compression socks. So far so good!
The sock does what it is supposed to do, that is provide significant compression for my leg that requuires a compression sock. The custom fit is just fine. Very satisfied. A;sp very comfortable and the construction of it prevents it from slipping down my leg during the day.
Ordering and receiving my lymphedema wraps has been easy and convenient. Phone support is excellent. My wraps are great. Im not fond of the change in the stockings that come with the wrap. I preferred the toeless ones as they were more comfortable and easier to put on.
I ordered a custom fitted lymphedema sleeve, glove and night sleeve with cover through Absolute Medical. Absolute verified my insurance coverage for the purchase before I scheduled the fitting appointment with Alex. Alex met me at my Rehab Therapists office for the fitting and delivery. He and the appointment setters were all professional and accommodating. The garments fit much better than the ones I had been using.
In just one visit with Absolute Medical I knew I’d found my permanent place for compression stockings. Elsa was the pleasant person who took my measurements, answered my questions, and handled the insurance including Medicare. All I had to do was sign and go, and they ship to my home. I can certainly recommend Absolute Medical - especially if you’re on Medicare.
I am very pleased by my experience with Absolute Medical.and with Coleen in particular. She is professional and friendly. She knows my compression stocking needs and my purchase history, so ordering is effortless & efficient. As for the stockings themselves, they are comfortable, of high quality, and give the compression and support that theyre supposed to. William Salzmann
John was great to work with. The sock works well. Respose ftom phone calls is not good. Its a bit pricey but made well.
Costumer services staff are great for answer questions .
The garments i received are effective in reducing swollen legs,and are easy to put on.
Previously had rep give me pushback on listening to my frustration on Nimbl defective unit. Currently when requesting new compression stocking experience good.
Frequently asked questions
How does Absolute Medical assist with insurance coverage for compression garments?
Absolute Medical helps guide customers through insurance questions and works with insurance companies to facilitate coverage approvals for compression garments.
What is the process for getting custom measured compression stockings?
Customers schedule an appointment for measurements, which are taken by trained staff, followed by a custom fitting once the garments are made and delivered.
Can Absolute Medical provide support and guidance on using compression garments?
Yes, staff provide detailed instructions on how to put on, maintain, and use compression garments effectively, including tips for daily wear and care.