BUSINESS REVIEWS

Kranich's Jewelers

515 E Plank Road, Altoona, PA, 16602, United States

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 301–346 of 346 published reviews.

Google

Very knowledgeable and friendly staff. I upgraded my wife’s simple wedding band to a diamond and ruby semi-eternity band for Christmas and they were able to size it on site while I waited. Quite pleased. Plank road store is an improvement over the previous mall location. Give a local Kranichs a try in your jewellery purchase.

Facebook

Had a great experience….great customer service and am very happy with my purchase

Facebook

i just sent my Rolex in to Rolex through Kranichs. Beautiful store and lovely jewelry. They were a pleasure to work with.

Google

Facebook

Best and most trusted jeweler ever! We have shopped there for 50+ years and have never had a bad experience.

Facebook

They are very helpful and have an excellent supply of items you may be looking for or can order!!!

Google

Facebook

thank you for everything Amanda

Facebook

had a great time it's gone service was beautiful gentleman that I took care of me was polite and respectful prices were very reasonable I did work with

Facebook

kraniich's Jewelers is amazing I worked with a guy named Mark is amazing and kind and really takes the time to get to know you.. he help me pick out a wedding ring for my girlfriend... if you are looking for a great place this is it....

Google

They are always so friendly and helpful, I wouldn't go anywhere else!!!!

Google

Great services they greet you at the door when you go in. They are very polite and helpful. They will also help you find something for you in the price range you are looking for. Kranichs was the best experience I’ve ever had.

Facebook

I bought my wife engagement ring at the Altoona location 9 years ago and they were very friendly and did an amazing job with treating us that we have bought all of our jewelry there.

Facebook

very friendly and helpful staff and very reasonable

Google

Facebook

professional, excellent service.

Google

We just went in to look and ended up getting a great deal on a beautiful ring! Amazing customer service!

Google

Facebook

It's always a pleasure dealing with the folks at Kranichs. They are always very helpful and a joy to deal with. THANKS!

Facebook

Very courteous And they have a very large selection

Facebook

love how the people react to you as you come through the doors

Google

Facebook

very nice and welcoming atmosphere.

Google

Amazing service and customer service as always

Google

Staff is always friendly and accommodating. Outstanding quality jewelry and variety.

Facebook

Mo is the best. She makes you feel special And helps you find what you are looking. Both ladies went above and beyond to help me find unique Christmas gifts. Felt like the old mom and pop store. Would highly recommend

Google

Very helpful. Good quality stuff. Will shop there again.

Google

Friendly and welcoming associates that make you feel at home. Exceptional quality of products that is unmatched in the area. I have purchased several timepieces and various jewelry for my wife. Michael Scheinberg is always available to answer any questions I’ve had and is extremely knowledgeable about their products. This is the only place I go to shop for top quality and luxury pieces. Check them out, you won’t be disappointed!

Facebook

The ladies were really nice and very helpful!

Google

Staff are very friendly and knowledgeable. Service is excellent!

Facebook

Service was excellent. Very attentive employees.

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.