I went to Top Fitness because they carried a lesser known, but high quality treadmill that I wanted to check out. Susan helped me out and did a great job. She knew the products (beyond just regurgitating fact sheets) and was happy to share information, but also gave me plenty of space to check things out for myself which I appreciated. Susan was super helpful in coordinating to setup a sale and pick up via phone and email (I had my toddler with me which makes things complicated). The other employees help me load the tread into my van. Another employee pointed out because of the deck design you need to loosen the belt for lubing. Additionally she went out of her way to follow up with some helpful information which I appreciated. I wish I knew about this store sooner when I was freighting some strength equipment up here. They had a decent selection of racks, weights, and specialty bars which I'll be happy to get more of in the future. Totally recommend someone looking for fitness equipment of all kinds to check out! (also because they have equipment in stock so you wont have to wait and deal with the Alaska shipping debacle).
About Top Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1–46 of 46 published reviews.
I cannot say enough good things about Top Fitness Anchorage. I live in rural Alaska and have been working with Vince for equipment for my small private training studio. From our first conversation, Vince has been incredibly helpful, professional and friendly, working with me through multiple orders. Living in rural Alaska means I cannot come to the store in person so he has been communicating with me and providing pictures and dimensions, and answering all of my many questions. Thank you again Vince and the staff at Top Fitness! I look forward to working with you all more in the future!
Friendly, Knowledgeable, Fun staff and great equipment to test and feel. Definitely worth the stop in for a hands on experience.
Crew was great and professional. Good place to get equipment.
Amazing customer service.
Very friendly and knowledgeable staff, pricing options for all budgets, a ton of inventory, and a great delivery/service team. Highly recommend as a one stop shop for any fitness/equipment related needs.
The staff is friendly knowledgeable.
Very friendly and knowledgeable about all equipment.
Susan does an amazing job in solving your needs, and desires, while not decimating your wallet! Very professional, and kind! Thank you Susan!
Wow, very impressed! What a great store. Had so many different kinds exercise equipment. Went in looking for one thing, fell in love with lots more. Would definitely recommend going in and browsing, you never know what you may find that fits your needs.
Susan and company were very knowledgeable and excellent at helping us figure out the right fit for our needs. Extremely pleased with our visit.
Susan was very knowledgable about the equipment and took the time to understand our needs for home fitness. The Anchorage store had a very good selection of quality equipment. Purchasing and pickup was easy and uneventful. We will definitely go back for any future home fitness purchases!!!
Susan went way beyond to get me the Teeter LT3 into and installed in my Town House. I went to two other equipment businesses first, but Precor was the only one willing to look it up and make an order. Its a perfect machine for my knee replacements (range of motion) since I can't rotate a bike. With that said, why would you go anywhere else? Blessings always
Great customer service! Really appreciated their expertise and their was no pressure to purchase!
Friendly staff who managed to timeshare effectively between 5 sets of customers and answer all questions. Best of all, they were honest and forthright with all equipment and helping the customer select what works best for their budget and workout goals.
Great customer service. Ryland was awesome to work with. Cannot recommend these folks enough!
Both Susan and John very helpful. No pressure. John showed me around, let me check out the merchandise a d came to help me when I had questions. Bought a good rowing machine e and looking forward to getting in shape. I own a Precor treadmill for about the last 25 years. Still good. This company sells quality equipment. Good experience!
Purchased an new Airdyne Pro after 20+ years with an Airdyne purchased back in the 90’s! Light years of difference! So smooth due to a belt drive vs chain. Great product! Excellent service! Thank you, Susan!
Great service! Great equipment.
We went to look for a recumbent bike but after looking at all the options, we got a different one. They have a multitude of fitness equipment. The staff is very knowledgeable and helpful. We got the best equipment for our age. (Not spring chickens). No pressure either. We’ll buy from them again.
Very great customer service, clean equipment, and awesome prices! Cyrus and Roman and the rest of the staff will be more than happy to help you!
Roman at Precor was great. Lots of knowledge, super friendly, and a great selection.
The store as a wide variety of equipment and a very friendly staff willing to help out. Roman was very helpful is showing me the different kinds of belt/straps.
Great experience in the store and learned a lot about the equipment. Will definitely recommend other people to go to the store
Annie and Roman were great. Demonstrating perfect squats and answering questions. Thank you so much
Susan & Harrison went above and beyond with providing excellent customer service. They followed thru with communication and made us a priority. I highly recommend anyone interested in buying top of the line workout equipment and interested in receiving an A+ experience shop at Precor Home Fitness. I guarantee you will be disappointed by going anywhere else. My family has shopped here for years and we have consistently received excellent customer service.
Really knowledgeable about the equipment and the body mechanics required for each machine. Took the time to find out what we were looking for and tailored their recommendations to our desires and abilities, as well as our physical (body) and structural (home) limitations.
We were very happy with the service we received. We purchased a water rower. John was willing to disassemble the one on the floor for us to take home as they were all out of the ones in the box. We really appreciated that as we didn't want to make another 100 mile round trip to the store.
Professional, no sales pressure, answered all the questions, very knowledgeable about the equipment.
great products and customer service
Precor of Anchorage sells great products and has outstanding customer service/support! I have made multiple purchases and am very happy I chose Precor. The staff is friendly, knowledgeable, and doesn’t try to force upsales. They have also researched and followed up on any service/support inquiries I have made. I look forward to working with them in the future.
Very knowledgeable great customer service! Lots of equipment to choose from.
Jon and Susan went above and behind to find exactly what I needed. If you want a place that has knowledgeable staff this is the place to go. My wife and I are super exited to use our new Waterrower.
I love my new equipment. Susan was phenomenal!
Awesome service and great fitness products!
Susan and Clint have outstanding customer service. They’re very knowledgeable, and were able to help be with my home gym setup. I purchased a power rack and some weights, as shipping to AK is just too expensive. I found their prices to be reasonable, and for what they didn’t have in stock, they were able to order and get it in less than a week. This shop is awesome!
Excellent service and selection. Sue was very helpful in helping me choose the right treadmill for my needs. Follow up service is excellent too!
Susan and Clint were both outstanding at being helpful. They were very knowledgeable about treadmills and their products and took the time to get to know my needs. they weren't at all pushy and it was a gentle, collaborative and quick process. Two days after I purchased my Precor it was installed and my old one hauled off. I highly recommend them.
I own several pieces of Precor exercise equipment. Recently looked into their floor model sale and picked up a couple extra pieces. Wonderful price, delivered and assembled at the home. Susan runs a first rate operation . The prices are unbeatable.
My husband and I cancelled our gym membership in January 2019 and realized we could save a bunch of money by having our own fitness equipment in our home. We found Precor Home Fitness in Anchorage, and decided to visit. Clint was welcoming and great at helping us decide on which pieces of equipment we wanted. There was no pressure to buy or anything like that. He helped us stay within our budget. He was able to print off quotes and drawings for us at our first visit. We took home the drawings to make sure the equipment would fit in the space that we wanted to put them. We went back the next day to make a purchase. We ended up with a nice treadmill and the M2 multigym. They even sell foam floor squares for your to put your new equipment on. I'm looking forward to our delivery date! I won't have an excuse to work out now. In the future we will be going to Precor in Anchorage for all of our gym equipment needs. I highly recommend Precor to anyone even thinking about getting fitness equipment.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.