Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Showing 1–50 of 57 published reviews.
GoogleHad a great experience. Came in to buy a couple of small items. Asked a couple of questions of employee Jelani Wiggins, who did such a great job explaining, that we became excited and bought a complete workout system. He really knew his stuff. And what's surprising, tried to sell us only what we needed, rather than the most expensive. Thank you!
GoogleMy experience buying a cross-trainer / elliptical at this store was very good. Jelani who helped me select the right equipment was super knowledgeable, kind and professional. He supported me very well throughout the process especially when considering that the first machine they delivered had a defect. He came out the next day to check it and then ultimately replace it which was done within a few days. His support pre- and post-purchase is exceptional. I would buy again at this store any time.
GoogleThe people that work here are the best! Super helpful and honest. Really listened to my needs and made great recommendations based on what we wanted to do with our gym.
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GoogleExcellent service and advice
GoogleJust ordered my new True 650 (commercial) treadmill. This is a replacement for a life fitness t5 model which served as well, but ended up needing a second motor and we decided to scrap it and get a commercial grade treadmill. The problem for us was that We needed something that can fit in the space that wouldn't tolerate anything wider than 34 in. Working with Jelani was a breeze! The people at the store were knowledgeable and very helpful. I was quite familiar with what I wanted, and their price was very competitive and the service was fantastic. The only issue is the commercial models are specially ordered so we have to wait for it to arrive. All that said, I very much recommend this store and team to anyone. We did not have so great experience with the service after the purchase (unreturned phone calls for repairs under warranty and setting up maintenance visits) from the place we ordered our previous treadmill a few doors down street from Top Fitness (aka Precor). Based on the reviews from the people who purchased their equipment from Top Fitness and my personal experience thus far, this will be far better long-term relationship!
GoogleI have just purchased a NordicTrac 2450 from Top Fitness in San Rafael and I am so thrilled! I am honestly thrilled with the xperience that I had in shopping for and purchasing just the right piece of equipment for me and my family. Jelani Wiggins is the person that worked with me to identify just the right treadmill for the experience that I was looking, explaining everything that differentiated this equipment from others so that I could have the confidence of purchasing something to replace the elliptical that we had purchased from Top Fitness about 3 years ago. Jelani also worked very closely with me to provide a trade in value for the elliptical machine, which was so appreciated! He also made the arrangements to deliver the new treadmill and remove the elliptical as I had no other way of removing this from our house. Overall, Jelani and Top Fitness were terrific to work with and I will continue to go back to them with all my fitness needs!
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GoogleVery knowledgeable staff that help explain key differences between different options.
GoogleI had such an enjoyable and easy experience purchasing flooring. Eric gave me a great price compared to Fitness 360, down the street, and a much better product. He also drew out instructions of how to lay the tiles properly. Thank you, Bryan
GoogleJelani was super helpful - we have been very happy with the purchase of our stationary bike! I totally recommend Top Fitness!
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GoogleExcellent service! Very knowledgeable in aligning needs with the appropriate equipment. Would shop there again for any future equipment needs.
GoogleSeveral years ago, I bought an elliptical trainer from Jelani and he was great. I still love the machine. I stopped in the other day because I was having trouble with my heart monitor, and he gave me a replacement part in it now works perfectly. He’s great and I highly recommend the store.
GoogleThis was a very pleasant interaction with Jelani Wiggins, the salesman. He answered our questions and guided us through our purchase of a Water Rower machine. He was helpful without being pushy or obnoxious. He set up delivery and that was performed on time and rapidly. Recommend the entire experience.
GoogleI went to Top Fitness to buy a treadmill. I explained to Eric who waited on me that I had mobility issues and thought a treadmill would help my gait. He listened carefully and took me right to the perfect treadmill, bypassing others that were more expensive. He patiently and carefully explained its features and watched as I tried it out. It was wonderful having such a knowledgeable and patient salesperson. We arranged delivery for the following Saturday, the first date the delivery people had available. Unfortunately, one of their men called in sick at the last minute, so, Eric scrambled to find someone else to do the delivery so that I wouldn’t have to wait another week. His partner, Jelani (beautiful name that means mighty in Swahili---and he was mighty!) and Mo did a great job of delivering and setting up the treadmill the next day, then, took care to make sure I knew how to use it. I couldn’t have asked for better service. I recommend Top Fitness highly without any reservation.
GoogleTP has a good variety of rowers. We decided to purchase a WaterRower Classic. The sales rep Mark was informative, delievery done well, and sales rep Manny, was extremely helpful with a follow-up issue.
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FacebookEric is a great guy and a excellent customer service. Top notch exercise equipment you can find in the bay area. Highly recommended.
GoogleLejani was informative, professional & easy to work with.
FacebookThe customer service at Top Fitness cannot be beat! Jordan at the Lynnwood, WA store and Jelani at the San Raphael, CA store we’re amazing to work with! We are customers for life.
GoogleGreat manager and delivery service!
GoogleI rarely leave reviews however. This is great store if you’re looking for quality fitness equipment at a fair price. But it’s even better if you’re looking for sales staff that are incredibly knowledgeable and care about what you really need and not pushing you into buying a bunch of equipment you don’t need then Top Fitness is amazing.
GoogleGreat experience. The staff were knowledgeable, professional and friendly. They have everything one would need to build a home gym, or simply purchasing specific equipment. Highly recommend.
FacebookGuys are awesome here. Very professional and welcoming vibe. Thanks for your help.
GoogleEric at Top Fitness was great. His knowledge and customer service was exceptional. We were in and out quickly buying a treadmill, it’s in stock and being delivered and assembled next week.
GoogleGreat place. Great customer service. Great equipment. I’ll be back
GoogleProfessional yet personal. And always available with worthy advice and guidance. - Doug G
GoogleMost Excellent Service and Advise in best setting up my home gym
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GoogleAwesome experience w Eric. Not only on the equipment but how it will support my fitness goals.
GoogleVery friendly, helpful, and informative staff! I highly recommend this store!
GoogleThe service provided by Eric and Jelani at Top Fitness is fantastic. They are knowledgeable and go out of their way to make the shopping experience easy, efficient, and enjoyable. The delivery and assembly of our NordicTrack x32i was also seamless. Thanks so much for being a local business that we trust and plan to visit for many years to come!
FacebookVery helpful got us sorted out quickly and arranged for home delivery within 2 days.
GoogleThe purchase and installation of my home gym went perfectly Jelani did a great job organizing the set up very pleased
GoogleKnowledgeable staff, prices that matched or beat what I saw on the internet and everything I needed was in stock . I’m glad I shopped local.
GoogleJelani was friendly, knew a ton about the machines, and working out. He answered all our questions, and at no time did we feel like he was selling to us. He clearly gave us the pros and cons, let me know based on what our needs were when something was over what we needed and let us decide. He set up delivery with great insteuctions. Delivery happnened as planned with a call 30 min prior. We had such a good buying experience with Jenali. Thank you!
GoogleJelani was great and gave very valuable advice on treadmills. I ended up purchasing a commercial grade one and am very happy with it. He set up delivery and it was in my house in no time and set up perfectly.
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GoogleJelani is outstanding! He goes above and beyond to do his very best with great customer service, and knowledable in selling superior home gym equipment. I will be a loyal customer for years at Precore home fitness, San Rafael. The Owners of Precore home fitness is lucky to have Jelani represent them. I will also refer other customers to Jelani as I trust that he will take good care of anyone that I send there to purchase high-end quality home work out equipment. Thank you Jelani for doing such a great job!
GoogleJelani was extremely knowledgeable and helpful. Answered all my questions and provided straight up answers...man knows his products. So instead of waiting 4-5 wks to have it delivered by Amazon, make a little trip and support these brick & mortar store owners!
GoogleFantastic very personable
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GoogleGreat equipment and great, knowledgeable help from Jelani, and good prices. Check it out!
GoogleWe came in today and the store associate Jelani was very helpful. He helped us figure out the right equipment for what we were looking for in our home gym. Great service and very knowledgeable.
GoogleWhat wonderful service and so knowledgeable. I know I came to the right place. I did my purchase that day.
GoogleJelani was excellent. He was very knowledgeable on the Helix H1000 Lateral Trainer. He spent a great deal of time explaining to me it benefits and allowed me to try the machine out. We also spoke in general terms about fitness and sports. I purchased the machine and I absolutely love using it and am looking forward to my family using it. I highly recommend this store and Jelani. Very professional experience.
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GoogleJelani was super — informative and helpful — and he worked to make it as affordable as possible. Thanks J!
FacebookJelani will take very good of you with great service and pricing. I highly recommend him and Precor Home Fitness.
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.