Jason and his crew were Exceptionally on it! Took my car in on Wednesday morning and 2 days later I am a very happy customer! ⭐️⭐️⭐️⭐️⭐️Thanks guys!
BUSINESS REVIEWS
My Transmission & Auto Care Experts
31426 TX-249, Pinehurst, TX, 77362, United States
Write a reviewAbout My Transmission & Auto Care Experts
My Transmission Experts is a trusted name in automotive care, renowned for their professionalism, quality, and value. Specializing in transmission services, they offer comprehensive diagnostics, repairs, and rebuilds with a commitment to honesty and straightforward communication. Their skilled mechanics work efficiently to provide timely solutions, often exceeding customer expectations with fast financing options and competitive pricing. Recognized for their exceptional customer service, My Transmission Experts also honors veterans with discounts, ensuring a positive experience for all. With a warranty on their work and a reputation for punctuality, they stand as a reliable choice for vehicle transmission needs, highly recommended by satisfied clients across multiple locations.
Customer reviews
Showing 1–50 of 67 published reviews.
They were informative and timely, great people and great service.
Marco was amazing! He kept me up to date constantly. I didn’t have to bother with the warranty company! Such an amazing experience all around! I highly recommend!
Amazing service, Marco explained all the process and was very patient with all my questions and concerns; the price was much better than other places… overall I’m super happy Service: Transmission
Thought I was having a transmission issue. Called and got ahold of Marco. This man was excellent over the phone. He explained exactly what they were going to do to diagnose, and was very transparent the entire time. He got me in and out in 1 day with my repairs. Sent pictures of the progress and damaged parts. Marco is an Honest man, and a great guy. Highly recommend this shop for anything auto related, and definitely recommend you talk with Marco when you do. Services: Electrical, Auto engine diagnostic
Excelente servicio
Me siento muy satisfecho con lo que le hicieron a mi carro súper recomendado
Services: Oil change, Transmission
Awesome place to service your vehicle! Go see George, he’s very friendly, and helpful. Great prices! Close access to 249.
Service: Transmission
Service: Transmission
Services: Vehicle maintenance, Transmission
Service: Transmission
Highly recommend this shop!!! They walked me through everything and explained everything in great detail. Answered all questions I had and kept me in the loop with them working with insurance company. Its hard finding a place you can trust and feel comfortable recommending to friends and family. Look forward bringing car back if any other work is needed!
Service: Vehicle maintenance
Service: Transmission
Went in and was greeted with smiles and the best help I could ask for. On top of that the inspection was free! will definitely be coming back & recommend. Service: Vehicle Inspection
Quick to address my concerns. Fast friendly reliable service Service: Transmission
Philip was awesome and took really good care of the old truck Service: Transmission
My transmission had failed they diagnosed the problem and Philip worked with my warranty company to repair my vehicle. He kept in communication with me and kept me up to date during the whole process. The transmission has been working fine ever since. They really did a good job for me. Service: Transmission
Service: Transmission
I had my daughter’s transmission rebuilt, excellent customer service from the beginning til the end.highly recommend, thanks guys, Philip Garcia an Scott Miner. Service: Transmission
Love this place!!! Service: Auto engine diagnostic
Scott and Philip gave us the best customer service we've seen in a long time! I came in here with transmission problem and they really spent time calling auto places getting the best deal and we were in the room to witness them fight for us. They work hard and it shows how much they love helping people with their patience and determination to make sure they help each and every customer. I recommend coming to them FIRST no need to waste time looking around for auto repair!! Services: Transmission, Electrical, Auto engine diagnostic
I had my transmission rebuilt by them no complaints so far. I just did my 1000 mile check for the warranty everything with the transmission is working as it should. The people that work there are super nice and willing to help any way they can. Service: Transmission
Services: Transmission, Steering & suspension repair
From the service advisor to the mechanic, everyone there seems to really be honest and truly care about the customer. Had to have about $2200 worth of work done but I feel they did a good job on the price and the work. When I went to pick it up the mechanic offered me to see the old parts which I appreciate. Very clean shop and I really felt comfortable talking to them. Services: Auto engine diagnostic, General repairs & maintenance
Great and timely service! Service: Transmission
I can’t say enough about the customer service here. They worked with me the whole way to understand the issues my vehicle was having and the different options to fix them. Scott even went to bat for me when the dealerships wouldn’t honor their warranty!
They went above and beyond to help me with my issue for my truck, would come back. Service: Transmission
Service: Transmission Positive: Professionalism, Punctuality, Quality, Value
Service: Transmission
Service: Air conditioning
Services: Transmission, Electrical
These guys went above and beyond to help me with my brakes, rotors, and caliper brackets, sliding pins and boots. They prices me fairly, performed the service quickly and kept me Informed on what was happening the entire time. Service: General repairs & maintenance
Came by on my lunch break to get my state inspection done. They were very friendly and helpful and even let me know about a recall on my vehicle I did not know about. Really happy to have this business so close to my office! Highly recommend stopping by. Service: General repairs & maintenance
Scott and Phillip always kept me in the loop as we weighed options and were very responsive during the whole repair time. Would definitely recommend this place Service: General repairs & maintenance
Service: Transmission
The guys took great care of my car! I was able to get an oil change and inspection in a reasonable amount of time.
Very good with their customers and friendly will be using them again Service: Battery
Good customer service. Manager does a good job going step by step of what needs to be done to get the suv working again. My suv is working good again with good warranty. Service: Transmission
I can not stress enough how phenomenal this place has been every step of the way. I brought my 2010 Lexus ES350 in for major transmission work, and Scott went above and beyond to ensure I was well informed all along the process. These people are the best at what they do and will provide service WELL above the price point they charge. Also you should know that their warranty options are great deals, which just goes to show the quality of work your vehicle will receive from these guys. A shout out to Scott again, as this guy was in one word, LEGIT! Great customer service and the most responsive man you could imagine. Can’t believe I ever tried another place, glad to know I won’t be her need to again.
These guys are great. Scott looks out for you so bring em your vehicle and all expectations are met. 2 thumbs 5 🌟 Service: Transmission
Positive: Professionalism, Punctuality, Quality, Value My Transmission & Auto serviced transmission for my mothers auto in a timely and efficient manner. I am thankful for manager Scott's professional service while taking the time to describe the repairs, as well as timing for completion in todays challenging environment regarding access to parts and shipping. I highly recommend Scott & My Transmission & Auto Care Experts. Service: Transmission
Service: Transmission Positive: Professionalism, Punctuality, Value
Positive: Professionalism, Punctuality, Quality, Value They are caring people that care about there customer and will do anything thing they can to help them. They are 110 percent real people. So if you need service come to them. Service: Transmission
Service: Transmission Positive: Professionalism, Value
Frequently asked questions
What types of transmission services does My Transmission Experts provide?
My Transmission Experts offers transmission repair, rebuilding, fluid changes, diagnostics, and related maintenance services for various vehicle makes and models.
How does My Transmission Experts handle parts availability and pricing?
The shop assists customers in sourcing parts, sometimes helping find more affordable options, and communicates clearly about parts needed and associated costs.
What can I expect regarding communication and customer service?
Customers report clear explanations, regular updates during repairs, professional and courteous staff, and assistance with understanding vehicle issues and repair options.