BUSINESS REVIEWS

Black Cloud Tattoo and Piercing

8111 Concord Mills Boulevard, Concord, NC, 28027, United States

About Black Cloud Tattoo and Piercing

Black Cloud Tattoo and Piercing, nestled in the vibrant heart of Charlotte, is a premier destination for exquisite ink and body art. Renowned for their impeccable cleanliness and professionalism, the studio boasts a team of highly skilled artists like BeeBe and Manny, whose meticulous work garners rave reviews. Whether it's your first tattoo or piercing, or you're adding to your collection, the friendly staff ensures a comfortable and reassuring experience. With a reputation for tight line tattoos and gentle, precise piercings, Black Cloud is the go-to spot for quality and value. Clients leave not only with stunning body art but also with the confidence to recommend this studio to others seeking top-notch service in a welcoming atmosphere.

Customer reviews

Showing 1–50 of 1,472 published reviews.

Google

The lady was very nice and helpful . Answered all my questions , making it a simple and comfortable process.

Google

This is the second time I’ve gotten a piercing. I didn't have a great experience the first time (at a different place), but when I went here, it didn't hurt as much as I expected; it’s very clean and comfortable—I love it.

Google

i got my eyebrow pierced. trinity was very sweet and very good at communicating through the whole process. it feels fine besides some bruising but thats to be expected with these things.

Google

Isa is very detailed, and communicated what she was doing. She asked the right questions to make sure I ended up with what I wanted!

Google

Forgive me for not being able to remember exactly, but I believe her name was Reyna. She was absolutely amazing. Very professional, patient, friendly and gave off such good vibes. I felt comfortable and respected and heard during my entire experience and I love my new piercings. Thanks, girl! Keep up the awesome work (:

Google

The BEST PLACE EVER ! Prices are good, but the artist , Expecally Cris he’s AMAZING ! Clean lines to perfection. He did a cover up on my old tattoo and is more perfect than I’ve ever anticipated. Best artist I have ever met. Got millions of compliments over the two tattoos he does. Amazing place , amazing people ! Highly recommended. Update on last season and pictures below of the finished tattoo 🫶🏼 the art job is amazing ! If I could give millions stars I would ! Art job and execution are PERFECTION ! Mr Chris is an amazing !!!

Google

I’ve gotten 6 piercings here and never had issue, they are clean and professional. Would recommend getting pierced here.

Google

Our girl did an amazing job

Google

Clean, friendly, proficient and patient. My minor swelling in my cartilage piercing went down almost all the way within the first 3 days! I would love to try a tattoo with them at some point! 🤗👍🏻

Google

The girls did such a good job on Saturday. Not only did they pierce my rook the pierced my daughter’s eyebrow and two more people were waiting to be pierced while I was getting my piercing.

Google

My piercer was amazing!!!!!!! I was so nervous but she made me feel so comfortable.

Google

Quick, fast and painless. The tech was a sweetheart. Will return for s tattoo at a later date, clean, sanitary calming vibe.

Google

Had a great time at black cloud, i will admit i judged them too harshly before since they are in a mall but the store was so clean, my friend and i had a great time talking with the piercer and getting my angel bites done!

Google

Great service ! Very clean environment and great atmosphere. The lady who did our piercing was awesome! I was visiting charlotte and sis, my niece and I and we decided to get piercing while visiting my daughter who lives in charlotte. I’m so glad we decided too! The lady did all 4 of our piercing did a great job ! Next time I’m in charlotte visiting I will be bk to get another piercing from your establishment!

Google

We had an AMAZING experience with Caleb getting my sons ear pierced for his birthday! Patient, kind and took his time to make sure his piercings would be even etc. I will be back for my addtional piercings.

Google

Tattoo came out really good. The artist was very detailed and took his time to prefect

Google

Went to get a smilie piercing as a walk in. There was a person ahead of me, but the piercer communicated and I didn’t have to wait long. When it was my turn, I had a lot of questions but they took their time and answered each one. The area was clean and the piercing was quick. The piercer kept checking in throughout the process which I appreciate! I would definitely go back.

Google

I absolutely love Reyna! She has done/ helped do 7 of my 9 piercings. She is amazing at her job and is so talented, I have recommended her to a few of my friends as well. I could not recommend her enough! I also love how helpful she is with jewelry changes and over all questions even on her social media page.

Google

Maty did a great job blacking out a tattoo for me. He had no hesitation to do what I was looking to have done which I appreciate the most in tattoo artists.

Google

I had my ear and nose piercings done by Ashley, and she is absolutely wonderful! I’m beyond happy with her work. She was incredibly patient, sweet, and calm throughout the entire process, which made a huge difference for me—especially after a rough experience the day before with the manager and another piercer. Ashley truly turned the experience around, and I can’t thank her enough! The place itself is clean, neat, and uses safe, hygienic equipment, which I really appreciated. I would definitely recommend this place—but make sure to choose your artist or piercer wisely. Ashley is amazing, and I highly recommend going to her!

Google

Great place, very professional.

Google

Great, fast and friendly service!!! Great atmosphere!!

Google

Rena is sweet and awesome, I love her kindness and patience. I would recommend her to my family and friends who would like to get a piercing.

Google

I took my nine year old to get her ears pierced and the experience for both of us was amazing. The person who did it explained step by step what she was doing and was super sweet. I would bring myself and kids back to this location in the future.

Google

I’ve never had a bad experience at Black Cloud. I recently completed my 3rd tattoo at Black Cloud and love it as much as the last 2. I used Christian for the artist. His detail and work are incredible.

Google

Both ladies were so kind and informative. I felt very comfortable. Will definitely recommend

Google

Overall my experience was good, I got my faith repierced.

Google

Very satisfied with my Piercing

Google

The two girls were great

Google

Manager of the shop is very knowledgeable and down to earth, incredibly easy to talk to. I got paired eyebrow piercings and theyre amazing! Totally symmetrical. Love, love, love this place & merely stumbled upon it by total accident roaming the mall. :) & its super awesome to see a legitimate and sterile piercing/tattoo studio inside of a mall instead of the dreaded piercing pagoda! Much love, guys. 💙

Google

She was so delicate, I barely felt the pain in my ear, everything was so sanitary and everyone was so welcoming and helpful.

Google

My experience was great the only bad thing was the butterfly on the ring that keeps falling on so now I have to find another one to put in it before it closes

Google

Was very kind and explained everything

Google

Frequently asked questions

How clean and sanitary is Black Cloud Tattoo and Piercing?

The facility is consistently described as very clean and well-sanitized, with staff practicing proper hygiene and changing coverings between sessions.

What can I expect regarding the speed and comfort of piercings?

Piercings are generally performed quickly and with minimal pain, with many clients noting a comfortable and gentle experience from attentive and patient piercers.

Are the staff knowledgeable and helpful with aftercare instructions?

Staff members are reported to be informative and professional, providing clear aftercare guidance to ensure proper healing and answering any questions customers may have.