Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 1–12 of 12 published reviews.
Google
★★★★★
The Restano Team arrived on time and, with the weather conditions, laid out drop cloths and closed the door from the main house to inhibit our dogs from getting out there! Two moves that set the environment for the entire install.
The HVAC Ductless Unit was a ceiling installation, so cutting into the ceiling was needed and a crossbeam had to be cut, while it was not load-bearing, he had the foresight to secure both sections to the rafter and keep the internal unit supported. In addition, he factored in that we would still need to install ceiling tile. Makes the next step easy.
This did become a two-day job due to the masonry drilling needed (expected when quoting) and they had mounted the hardware and pre-wiring done prior to departure. They even cleaned up the work area.
The second day sealed our sincere appreciation for Restano and this team. They arrived at 7:15 am though sat outside until 7:30 am to reduce morning ritual interruptions with feeding the dogs (lol). Came in, set up the drop cloths, and were done in no time. Not only did they clean up (spotlessly), they also put the furniture back that I initially moved to accommodate the project. Before they left, we were educated on the use and maintenance of the unit.
I realize this is rather long. I wanted to share my experience and the details because Restano is a detail-oriented company that will keep their clients involved throughout the process. They want to keep you satisfied long after they leave!
Thank you for everything Restano!!
Google
★★★★★
I can highly recommend 412 Ductless: fast turnaround in the quoting process, competitive pricing, efficient installation. After the installation, I called to voice my concerns about inefficiencies of their ductwork routing, which they agreed to correct and this was taken care of within days. Nice people, great company to work with!
Google
★★★★★
412 ductless did an awesome job on placing mini-splits in my home…Professional and courteous… I would highly recommend them for all your HVAC needs… Thanks everyone..
Facebook
★★★★★
I hired 412 Ductless to install air conditioning in my 100-year-old house that has hot water heat.
The salesman, Brian showed up right on time and explained the process thoroughly to us. He was personable and knowledgeable and really made us feel comfortable. His quote was provided in a professional format and in a timely manner, which is more than i can say for the other two companies we reached out to.
The technicians, Paul and Josh, showed up on time each morning, were very polite and did a wonderful job. They covered and protected everything and cleaned up each day. They treated our home as their own.
I would recommend 412 Ductless and would not hesitate to call them again in the future.
Google
★★★★★
We used 412 Ductless to install our mini splits, and we are so happy with the results. They installed five indoor units and two outdoor compressors. They were always extremely responsive and professional, and they finished the install early and took extra care with all of the outside lines to make sure they blended in and were cleanly installed on the outside walls. Everything went as smoothly as it could have, and we highly recommend them for anyone wanting to install a ductless system.
Google
★★★★★
All representatives I have encountered at 412DUCTLESS, from evaluation and proposal to installation have been courteous, respectful, professional, knowledgeable and efficient. The installation was able to be scheduled promptly and each phase thought out and properly executed. This has been a truly rewarding experience.
Google
★★★★★
John and Will did a great job with my complex exterior installation of my replacement ductless system. I appreciated the post installation review and education about the system by John at the completion of the installation.
Facebook
★★★★★
They provided a superior product with outstanding professionalism. Installer, John handled every aspect of the job with assurance and skill. I truly apprecated their attention to detail and follow up.
Google
★★★★★
The installers were very professional and did a great job without any mess. The only small problem was taken care of promptly and we are very happy with the system.
Google
★★★★★
Google
★★★★★
We had a great experience with Restano/412 Ductless! Brian was great and had a great vision of what could be done with no ductwork in the house. Their price was best of the various quotes we got, and the crew was very respectful (we had just had the floors restored) and made sure that everything worked and was clean when they finished. Would highly recommend!
Google
★★★★★
We had a whole house ductless heating and AC system installed by 412 Ductless and the whole process was very easy for us. We were able to schedule the work not long after our initial estimate. The installation took a week and the installers were very friendly, professional, and on time every day. The system and their work looks great.
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.
Google