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BUSINESS REVIEWS

Top Fitness Store

5319 E Mockingbird Ln, Dallas, TX, 75206, United States

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About Top Fitness Store

Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.


Customer reviews

Showing 1–50 of 55 published reviews.

Google

I went to Top Fitness wanting to purchase some equipment to help me get fit. I walked in and found the store clean, inviting and stocked with everything I could possibly need for a home gym. I was promptly greeted by Stefan who walked me around the store as we talked about my basic fitness goals and looked at everything from bands to functional training machines. Stephan was incredibly helpful as I had many questions and he was able to guide me toward purchases that made the most sense based on my budget, fitness goals and lifestyle. Stefan told me about their financing and showed me how to get money back by getting a medical persciption from my doctor. I never would have guessed that was a thing. I made my purchase. The delivery was quick and the install went seamlessly. The guys who delivered and set everything up were nice and very efficient. What’s more, Stefan followed up with me after delivery to ensure that everything went well. I fully recommend Top Fitness. From start to finish it was a fantastic experience and I am very pleased with the purchase as well the staff/service. I will be going back as my fitness needs evolve. Thanks to everyone, especially Stafan!

Lisa CardenasJun 07, 2024
Google

I came in looking for a treadmill to buy for my home and just didn’t have any clue where to begin. I spoke with one of their workers, Stefan, who was ready with all of the information I needed to hear. From there, I asked questions and he answered them politely in a straightforward manner that made me feel like I was in good hands. I bought a treadmill then and there, and Stefan helped with all of the details. The atmosphere is inviting and not at all intimidating. They have everything you could ever want or need for starting your own fitness space at-home. 6/5 stars, would recommended!

Garrett MartinJan 17, 2024
Google

I called Top Fitness in Dallas and talked to Stefan about a treadmill for my house and he walked me through the options that they have, pricing and even texted me links. He made the process so easy and now I just need to decide what I want. Definitely recommend him and his store!

Kyle McAllasterJan 17, 2024
Google

Josh was incredibly helpful throughout the whole process. We were super impressed by the cost of the items and the availability. We left with more than we had planned and will be customers again in the future!

Sheridan SkurupeyJan 06, 2024
Google

Extremely helpful, great equipment and accessories. Josh and Stefan were so knowledgeable. They were genuine and seemed to really understand the equipment and options. Definitely recommend!

Robyn HyraJan 03, 2024
Google

Extremely helpful, great equipment and accessories. Josh and Stefan were so knowledgeable. They were genuine and seemed to really understand the equipment and options. Definitely recommend!

Robyn HyraJan 01, 2024
Google

It was great working with Josh! We were very pleased to receive all of the information about each piece we had questions about. He was very knowledgeable, and with his help we were able to easily choose the equipment and accessories we needed!

Russell & Emily TempletonNov 08, 2023
Google

My search for the ideal recumbent bike ended when I visited the Top Fitness location at Mockingbird Station. I received excellent guidance from Stefan Burnworth — very knowledgeable insights that made my options easy to understand. In addition, the “white glove” delivery and set-up was truly exceptional, exceeded my expectations! Highly recommended!

Hal PriceSep 14, 2023
Google

Ross MartinAug 27, 2023
Google

Amazing customer service! Josh was so helpful in helping us find the perfect treadmill. Straight to the point, no high pressure sales tactics. Would highly recommend Top Fitness. Incredible selection of equipment!!

Bret SmithJul 25, 2023
Google

I’ve had an excellent experience, in every respect, with Top Fitness. I’ve made two equipment purchases and had one in-home assembly and suffice it to say, all my expectations have been exceeded! I’d like to mention Josh, Girard and the in-home assemblers as paricularly knowledgeable and personable in our interactions. I will continue to shop there with confidence as my home gym grows. I cannot recommend Top Fitness and Power Tec home gym equipment highly enough!

James BernardJun 25, 2023
Google

Great customer service and products. I’ll be back to continue to build out my home gym.

Trey KeithJun 03, 2023
Google

GREAT experience! Stefan was very helpful

Seth CohenJun 02, 2023
Google

Josh was very kind and friendly. He knew the equipment well and made great recommendations.

K HabashyJun 01, 2023
Google

We waffled on getting an elliptical vs a treadmill and Stefan was beyond patient and informative working with us. We even purchased one and realized it was the wrong fit for us. Without question or hesitation, they worked with us to remedy our dilemma! Stefan was stellar with communication. Customer service here is top notch. We will purchase any fitness equipment from them.

rachael morrisMay 31, 2023
Google

I was looking for a TRUE compact elliptical and contacted Top Fitness. Josh was very helpful, professional and knowledgeable about fitness equipment and pricing and warranties. Although my TRUE M30 has not been delivered yet because of work being done in my home, I have no doubt that Josh will take care of me if any problems arise.

Michelle BealMay 30, 2023
Google

Great experience with Josh. He’s very knowledgeable about the equipment. Ultimately bought a treadmill that will be a great fit for my family.

Danielle GorsuchMay 29, 2023
Google

I stopped in to Top Fitness to just look and I was greeted by Stefan who was really easy to talk to. I told him I'm just looking and he didn't hound me but when I needed something he was right there to assist. Ended up getting bands and a pair of dumbbells for my home gym and couldn't be happier! Store is well stocked and Im definitely coming back for more. 10/10

Clark StaeblerMay 24, 2023
Google

I was dreading going to an actual store to buy fitness equipment versus just buying it on Amazon. But they were great. No hard sell. No pressure. Thanks, Josh, for an informative and stress-free experience. Can't wait to get our new bike next week!

Andrea CastanedaMay 18, 2023
Google

2023 Customer Service…always an immediate response. Best pricing and installation. Terrific experience. Would 1,000% recommend.

Michael HaleApr 14, 2023
Google

Top Fitness is the only place to look to do your high end home gym transactions. The store has excellent inventory, all the newest and best products, an amazingly informed and helpful but not pushy sales team and they execute on delivery terms and timeframe as promised. Additionally, the crew for set up and breakdown during delivery have good attitudes and strong work ethic and get the job done quickly. Thanks Josh and team for your time and help with our fitness needs.

Thomas FererroMar 31, 2023
Google

I had a wonderful experience with Top Fitness. Josh helped me right away when I walked in the store to find the best treadmill for my specific space and needs. He was knowledgeable and answered all of my questions without pressuring me at all. The buying process was so smooth too because Josh readily responded to my emails (even on his day off!). The delivery team was so nice and efficient, they were in and out in about 30 minutes. My True treadmill has an awesome warranty too which makes me feel really good about this investment. I’m so happy with my treadmill! Highly recommend this store, great customer service.

Kiki FMar 18, 2023
Google

Kyla AkiFeb 24, 2023
Facebook

Excellent selection of stationary bikes. Sales rep very knowledgable and helpful. Great delivery. All in all I highly recommend.

Kaaren ShalomJan 07, 2023
Google

Highly recommend working with Josh at Top Fitness. He has a no pressure manner and helped me with a new piece of equipment to replace a beloved recumbent bike of many years.

Sherry OwensDec 31, 2022
Google

I recently decided to add some extra weight to my weekly routine and after a quick Google search I saw a Top Fitness location near my office right in the heart of Dallas. I was greeted as I walked into the store by Josh. Josh was friendly and had a very positive attitude. I purchased four new pairs of dumbbells. The staff wheeled the weights out to my car and loaded them into the trunk. Easy Breezy. Unfortunately for me, Im not quite as strong as I thought I was and had to return the two heaviest pairs of dumbbells. Josh was working at the store again the following week when I returned and the return process of the weights was just as smooth as the purchase. I'm the kind of guy that doesn't like returning items so an easy, painless, hassle free process was a relief. I've been using the two pairs of dumbbells that I kept with great results. I finally challenged my wife's boyfriend to a fight. It did not go well for him. Thank you Josh, for an excellent shopping experience. But most of all, thank you for saving my marriage. You are a true American hero and I salute you. 5 stars.

Brent TaylorDec 10, 2022
Google

Josh at mockingbird to fitness location was very helpful! He helped was pick the right treadmill . His follow up btw buying and delivery has been very good . We had a great experience.

Ranjana TDec 02, 2022
Facebook

This is the place!! I wanted the chance to actually run on some treadmills & get the feel for different brands (but don’t like shopping!!) and Josh was exactly what we needed!! Outstanding. Patient. Knowledgeable. Super helpful!! Even talked to my husband on FaceTime. Felt like we got all the data we needed to make a decision- with no pressure. Highly recommend!! Just go!!

Catherine StansberryNov 29, 2022
Google

Marcus UptonNov 26, 2022
Google

Josh was incredibly personable, knowledgeable, and happily answered all the questions I had. He made my shopping experience better than I hoped for.

Eric BJJAug 06, 2022
Google

If you go here, ask for josh! Gave me the best deal he could Thank you!

P. DiazAug 01, 2022
Google

Josh was very helpful and agreed to match Amazon’s price a day later when they showed a big price drop for same product.

Colin KerwinJul 29, 2022
Google

Josh was my sales person that helped me with my treadmill purchase. He was excellent with answering all my questions and gave me a sweet deal! I highly recommend Josh for your fitness equipment needs.

Larry & Joanna EJul 29, 2022
Google

Erika & Josh were a tremendous help at Top Fitness on E Mockingbird in Dallas! Can’t wait to go back.

Julie MacateeJul 15, 2022
Google

Josh was awesome. Extremely knowledgeable and was able to answer all my questions. Will definitely be going to him for all my fitness equipment needs in the future.

George PyzikJul 08, 2022
Google

Great experience. Jerrod was knowledgeable and super helpful.

Mike WylieMar 05, 2022
Google

Patty AshbyFeb 28, 2022
Google

It was almost like a fitness concierge. Honest, knowledgeable, gave me true options, and even proactively reached out to me to finish up my sale (in a good way, not pushy). Recommend!!

C KFeb 28, 2022
Google

I was shopping for a commercial Recumbant, the ones you see at the average box store just seem to cheeply made, and I had so many issues that I ended up wasting time and having to return the most expensive one I could find that I thought would provide the quality I needed and take a good beating daily. For these reasons I decided to go with commercial grade equipment. Dealing with the sales rep at Top Fitness was amazing. This is my first purchase of commercial Workout equipment. She was extremely helpful, and made sure that all my questions were addressed before the sale. There was zero pressure to purchase, which was a relief compared to some pf the places that pester you when you are shoping for what is a moderately expensive investment. I found the prices here to be the best I could locate, and shipping was free. Ask for Erica, they should realy gove her a promotion based on the effort she puts into making sure the client is happy!

Edgar BaronFeb 26, 2022
Facebook

Great experience and excellent service!!

Grant MorrisFeb 26, 2022
Google

The combination of Erika and Dan made it a very easy buying experience. They each were most interested in what was the right equipment for me versus the most expensive. I ended up purchasing an exercise bike from Top Fitness after visiting several retailers because of the customer service I received. Looking forward to assembling the bike and start riding!.

Zachary HinkleFeb 22, 2022
Google

Nicholas SpooneyFeb 21, 2022
Google

I enjoyed shopping at Top Fitness. The salespeople were very friendly. I am very pleased with the treadmill that I purchased. After I left the store, I felt I had made a good purchased, because I received enough information about the treadmills that help me select the treadmill that I wanted. The treadmill was delivered to me and the technician that assembled the treadmill were very friendly and quick about putting it together. I appreciate all the help I received in making this purchase.

esther ybarraFeb 21, 2022
Google

Robert DulinFeb 21, 2022
Google

esther ybarraFeb 09, 2022
Google

Very well trained folks on the equipment they sale.. store was also very nice.

John BurkJan 29, 2022
Google

Rachel ElkinJan 15, 2022
Google

Dan was extremely knowledgeable and offered great perspective.

Joshua CohenJan 06, 2022
Google

Todd NathanJan 05, 2022
Google

Adrian and his team helped my wife and I purchase a Water Rower recently. We could not have asked for an easier and more pleasant experience from inquiry to purchase to delivery. We had been looking at buying a machine directly from Water Rower for some time, but Top Fitness offered better pricing, selection, and a much better delivery schedule, along with a personal touch that just cannot be matched by an online transaction. I really cannot recommend Top Fitness enough!

Brandon HerrmannJan 01, 2022

Frequently asked questions

How does Precor Home Fitness assist customers in choosing the right equipment?

Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.

What can customers expect regarding delivery and setup services?

Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.

Can customers try equipment before purchasing at Precor Home Fitness?

Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.