BUSINESS REVIEWS

Legacy Insurance - Birmingham

2225 Cahaba Valley Drive, Birmingham, AL, 35242, United States

About Legacy Insurance - Birmingham

Legacy Insurance stands out as a trusted provider of comprehensive insurance solutions. With a team celebrated for their professionalism, quality, responsiveness, and value, they consistently prioritize the customer's best interest. Clients rave about the personalized attention and community involvement of agents like Matt Smith and Joe Mullins, who exemplify the company's commitment to service. Whether it's finding competitive pricing or offering more coverage for less, Legacy Insurance's attentive staff, including the highly recommended Jessica, ensures that every client receives exceptional care and significant savings. Their dedication to detail and responsiveness make them a top choice for insurance needs, with a reputation for making communities like Madison a better place to live.

Customer reviews

Showing 1–25 of 25 published reviews.

Google

We recently moved our homeowners and auto insurance over to Legacy Insurance and had a fantastic experience working with Josh Brown. From the beginning, Josh took the time to understand our needs and helped us find the right coverage for our home and vehicles. The communication throughout the entire process was excellent. Josh was extremely responsive, answered all of our questions, and made what can sometimes be a complicated process feel easy and straightforward. We really appreciated how quickly he worked to get everything in place while still making sure we understood our coverage and options. We couldn’t be happier with our experience and would highly recommend Josh Brown and the team at Legacy Insurance to anyone looking for an insurance agent who is knowledgeable, responsive, and truly takes the time to understand their clients’ needs.

Google

Zach was awesome. I called needing to switch agents because mine was unresponsive, and I also needed to add a renters insurance policy. The whole switch was so seamless, I almost felt like he was missing something…. And on top of that, he saved me money! Glad to be in new hands.

Google

Josh was so very very patient with me and took his time to get the perfect policy.

Google

Charlie Giles is phenomenal! Got me a great deal and is very quick to respond, would recommend to anyone and everyone!

Google

Always helpful, efficient, and responsive to our needs! They have always been willing to go the extra mile to help us!! I highly recommend Legacy Insurance!!

Google

Charlie was great to work with! Found me some great options

Google

Josh was very helpful and kept up with prompt communication throughout. I would definitely recommend him.

Google

We have been customers of Legacy Insurance in Hoover for nearly two years, dealing primarily with Pam and Zack. This has been an excellent relationship for us in terms of insurance selection as well as enjoying variety, convenience, and professional assistance. Legacy affords us the very important option of having access to a number of carriers, rather than just one, as is the case with most agencies. Having a number of different carriers to choose from can offer specialized options and premiums depending upon our unique circumstances and needs, rather than a one-size-fits-all approach found with single-carrier agencies. Switching from carrier to carrier, if and when warranted, is easy due to keeping the same agents. Service is very professional with competent recommendations and prompt turnaround. We recommend Legacy Insurance!

Google

We have used this insurance company for many years and have had only great relations with every agent we have ever talked to. When you need something done like an insurance certificate, they are on it right then!!! NEVER HAD AN ISSUE WITH ANYTHING!!!! I HIGHLY RECOMMEND THIS COMPANY!!!!! Stacey & Jessica are the best of the best!!!!

Google

Easy to contact and quick reply with excellent prices for auto and home

Google

Good service

Google

I had an outstanding experience with Legacy Insurance! Charlie was professional, responsive, and genuinely dedicated to ensuring my needs were met. The entire process was smooth and stress-free, leaving me confident in their reliability and service. Highly recommend!

Google

I was very pleased with the speedy coverage and the rate.

Google

Charlie Giles has been very helpful in finding me affordable insurance and went above and beyond when it came to customer service . I look forward to working with him in the future if I need anything . Thank you so much charlie.

Google

Josh was extremely helpful during the whole process!! He saved us $200/month by switching, which has already helped us financially!! Great customer service and very knowledgeable!!

Google

Very helpful and explained everything perfectly. Saved me money on both insurances.

Google

Zach Lightsey is a friendly, personal and professional! Best rates across the board. Would recommend Zach to anyone. Zach is more than an agent; he’s a partner in assuring you the best peace of mind for your belongings.

Google

Great service, they always have quick responses to quotes or any questions I may have. I personally have dealt with Pam McGuire and she always gets back to be within a few minutes of any questions I have had. She's helped me to find the best rates on both personal and commercial auto insurance. Very easy to work with. I highly recommend them.

Google

Zack jumped right on my request and were very responsive.

Google

Positive: Professionalism, Quality, Responsiveness, Value Pam is always willing to assist with a smile on her face. Very professional an a pleasure to work with.

Google

Positive: Professionalism, Quality, Responsiveness, Value Simply the BEST!!!

Frequently asked questions

How does Legacy Insurance help with comparing insurance coverage options?

Legacy Insurance agents review your current policies and needs, then provide multiple coverage options, explaining differences clearly to help you make informed decisions.

Can I get assistance with both personal and business insurance needs?

Yes, Legacy Insurance offers support for personal lines like auto and home, as well as commercial insurance, tailoring coverage to your specific requirements.

How responsive is Legacy Insurance when I have questions or need support?

Agents at Legacy Insurance are known for prompt and clear communication, often responding within hours to inquiries and providing ongoing assistance throughout the process.