BUSINESS REVIEWS

Legacy Insurance - Madison

814A Palmer Road, Madison, AL, 35758, United States

About Legacy Insurance - Madison

Legacy Insurance stands out as a trusted provider of comprehensive insurance solutions. With a team celebrated for their professionalism, quality, responsiveness, and value, they consistently prioritize the customer's best interest. Clients rave about the personalized attention and community involvement of agents like Matt Smith and Joe Mullins, who exemplify the company's commitment to service. Whether it's finding competitive pricing or offering more coverage for less, Legacy Insurance's attentive staff, including the highly recommended Jessica, ensures that every client receives exceptional care and significant savings. Their dedication to detail and responsiveness make them a top choice for insurance needs, with a reputation for making communities like Madison a better place to live.

Customer reviews

Showing 1–50 of 68 published reviews.

Google

Very nice to work with

Google

Affordable and very professional. I’ve had ALFA for 6 years. Everyone says you should shop around every once in a while. My house payment has went up 60% since 2020 with the largest reason being homeowners insurance. Legacy saved me 25% with the more coverage. Derek in Madison worked hard to get my business and save me money.

Google

Very nice to work with

Facebook

🤩Very Helpful, Explain everything. Respectful and Friendly.

Google

I’m incredibly impressed with the service from Derrick in Legacy Madison. Dealing with insurance for both my rental properties and vehicle can be quite complex, but Derrick handled everything with expectation care and professionalism. I’m extremely satisfied with his expertise and personality attention he provided. Highly recommended!

Google

I was in desperate need of finding insurance asap. I was able to get ahold of someone quickly, and they were quite speedy in finding me the best deal they could across the board. 10/10 would recommend.

Google

Was very reasonable and done quickly. So I was able to get my car licensed and titled. And continue on my way. Thanks very much.

Google

Team was helpful and efficient.

Google

From the first conversation Zach on top of every step. His communication and taking time to explain details really set him apart from most I’ve dealt with. And saving $1200 was nice also.

Google

Josh was patient, professional and prompt. Thank you!

Google

Legacy has a friendly, knowledgeable team. Zack researched the different insurance plans to find the one that works best for me. He took his time patiently explaining the different policies to me and answering my questions. Highly recommend.

Google

The experience with Legacy Insurance was outstanding. Derrick Adams was wonderful. Derrick took the time to listen to my needs and explained every detail. He worked hard to find the perfect coverage for me. This team puts their clients first and provides a peace of mind, I cannot recommend Legacy Insurance and Derrick Adams highly enough.

Google

Josh and his team at Legacy Insurance are AMAZING!!! They helped us in a very tough time and remained professional and personable at the same time. You will not go wrong choosing them for your insurance needs. We thank yall so much.

Google

Josh and staff were extremely helpful and professional. I was supplied the quotes I asked for in a timely manner.

Google

Zach was incredibly helpful throughout the entire process of getting my insurance quote. He was patient, knowledgeable, and took the time to explain all of my options clearly. I never felt pressured, and he made sure I understood everything so I could make the best decision for my situation. He helped me find a great rate, and the whole experience was smooth and stress-free. I truly appreciate his professionalism and would highly recommend him to anyone looking for insurance assistance.

Google

Josh got me a great price for special situation, and patiently worked through multiple rounds of questions and adjustments without excess comms/pestering

Google

Josh at Legacy Insurance did an excellent job finding insurers that fit my criteria for home, auto, and umbrella policies. After chatting with me, Josh took all the details and made his recommendations. He was extremely thorough and answered all of my questions quickly. Getting set up with all my insurance was a breeze and Josh handled all the details. Highly recommend Josh and Legacy Insurance.

Google

They were very prompt, kind and efficient. They didnt push or pressure. Looking forward to being a long standing customer.

Google

They provided the best value for my insurance needs for auto and renters.

Google

First time using a broker; I appreciated Charlie doing the comparison shopping for better coverage at better rates. He answered my questions thoroughly, clearly explaining why and when each part of the policies are used. Overall an excellent, informative experience that I definitely recommend to anyone looking for auto and home policies.

Facebook

After trying to get my own quotes, comparing features and prices, I finally broke down and reached out to an Independent Agent. We needed someone who knew the language and was on our side. Someone who would ensure that we got the coverage we needed, not just the cheapest option that would in the end be the wrong coverage. Josh Brown did a fantastic job!! He took my current policy and house spec sheet and, within 24 hrs came back with several solid options. He walked us through all the aspects, highlighted the same items, the differences, and the areas he found improvement. Ultimately saving us over $1k, with more coverage than we had with a very reputable company with great BBB reviews. So glad we reached out for help!!!

Google

After trying to get my own quotes, comparing features and prices, I finally broke down and reached out to an Independent Agent. We needed someone who knew the language and was on our side. Someone that would ensure that we got the coerage we needed not just the cheapest option that would in the end be the wrong coverage. Josh did a fantastic job!! He took my current policy and house spec sheet and within 24 hrs came back with several solid options. He walked us through all the aspects highlight the same items, the difference and the areas he found improvement. Ultimately saving us over $1k, with more coverage than we had with a very reputable company with great BBB reviews. So glad we reached out for help!!!

Google

Josh was very helpful and knowledgeable. He was able to get me coverage on a rental property that I was closing on the same day.

Google

They were very helpful! Always available to answer my questions.

Google

Zac was awesome - found out our needs answered our questions - we left Geico after 13 years - pricing blew away precious insurnace- Zac is the man - youd be short changing yourself if you didnt give him a shot -

Google

I had a great experience getting auto insurance with Legacy. I worked with Josh and he was quick to pick up the phone and thorough finding me the best coverage for my preferences, and I got a response and quote within a few hours. The quote he worked up for me has significantly better coverage at 2/3 the rate I was paying before.

Google

Had a great experience!

Google

I am very pleased with my experience at Legacy Insurance. The entire office was professional and so friendly. I would definitely recommend Legacy Insurance to my friends.

Google

Matt and Jessica are great to work with! They got our quotes quickly and have always been responsive whenever I call! Am very satisfied !

Google

Charlie was great at getting me the best price for insurance. He was very knowledgeable and answered all my questions. He was great!

Google

Zack was very helpful and got me good coverage at a good price

Google

Zack was very helpful i helping me find insurance that fit my needs. I would highly recommend.

Google

Very helpful and extremely nice, got me the best rates

Google

I had a good experience with Legacy Insurance. Matt Smith did a wonderful job helping with a unique property. He helped me by researching and finding the best fit for our insurance needs.

Google

Saved me $200. a year

Google

Matt Smith at Legacy Insurance was very helpful. I would recommend contacting Matt for any insurance needs.

Facebook

They always take the time to research, and find what is the best possible insurance for your needs. It's always a pleasure doing business with Legacy Insurance. I've been working with them for years.

Google

Joe Bob is a fantastic resource for finding quality insurance at the right price, while also providing sound advice on coverage needs. He doesn't try to oversell, and makes sure you are protected according to your specific needs and situation. Highly recommend!

Google

great service! jo bob whitt was incredibly helpful. thank you again!

Google

Great prices and excellent service!

Google

Prompt quote. Affordable. Great service.

Google

Joe Mullins is always flawless in the way he works with me. I get the best advice and best bang for the buck with coverage. I have been working with him for almost 5 years now and I have not once been unsatisfied.

Google

I called Legacy Insurance because my insurance kept increasing. I spoke with Zack and he provided me a quote very fast for the same coverage I had at a significantly cheaper price. Zack was very responsive and helpful through the process. I highly recommend giving him a call for your insurance needs!

Google

Joe Bob Whitt did a great job helping me figure out the best policy to fit my needs!!

Google

Frequently asked questions

How does Legacy Insurance help with comparing insurance coverage options?

Legacy Insurance agents review your current policies and needs, then provide multiple coverage options, explaining differences clearly to help you make informed decisions.

Can I get assistance with both personal and business insurance needs?

Yes, Legacy Insurance offers support for personal lines like auto and home, as well as commercial insurance, tailoring coverage to your specific requirements.

How responsive is Legacy Insurance when I have questions or need support?

Agents at Legacy Insurance are known for prompt and clear communication, often responding within hours to inquiries and providing ongoing assistance throughout the process.