Positive: Professionalism, Punctuality, Responsiveness Ashley was on time and fully answered all my questions. He is most courteous and professional. I would certainly recommend him if you are interested in solar energy.
BUSINESS REVIEWS
Momentum Solar
5272 Summerlin Commons Way, Fort Myers, FL, 33907, United States
Write a reviewAbout Momentum Solar
Momentum Solar is a premier provider of solar energy solutions, renowned for their exceptional customer service and professional expertise. They offer a seamless transition to solar power, with a process that is praised for being smooth and communicative. Clients highlight the knowledgeable and friendly staff, who ensure systems are both efficient and cost-effective. Momentum Solar stands out for their proactive approach, handling everything from design to installation with great care and attention to detail. Their commitment to customer satisfaction is evident, with responsive support and a willingness to go the extra mile, such as resolving permit issues or upgrading monitoring systems at no extra cost. Clients recommend Momentum Solar for their reliable service and the significant savings on energy bills.
Customer reviews
Showing 1–45 of 45 published reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley Hall explained really well what Momentum had to offer.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley was a professional on his presentation and explained everything that we asked.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley Hall did a wonderful job explaining every aspect of the program and answered my questions with knowledge and patience. He is a definite asset to your sales team.
Positive: Professionalism Ashley was great to work with during the sales process. He listened and addressed all my questions and concerns. Has followed up already on a couple of items we left open. Highly recommend!
Positive: Professionalism, Responsiveness The business is professional and transparent. Ashley is very knowledgeable and goes out his way to help. Great company for solar.
Ashley was very informative and professional. He took his time and answered all our questions regarding solar. He followed up later to see how we were making out with the installation. He advocated on our behalf to insure the job was getting done right.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley did a great job explaining everything and answering questions. He performed as professional!
Positive: Professionalism Our contact with Ashley has always been professional. He arrives when he says he would and is well prepared to conduct business.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mr Ashley was extremely attentive to my concerns, was prompt to address them & did exactly what he said he would when he would do it. I had some reservations as there are some poor reviews, however, he did not hide from the fact that we are all human and mistakes can happen from time to time. I was grateful I could give my business to Ashley and he deserves more than 5 stars! It is rare to deal with such an honest, kind and genuine person, I consider myself to be extremely lucky.
Positive: Professionalism, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley was very attentive and patient with us through the process, he was also very knowledgeable of the solar products and their installation. Very pleasant experience.
Positive: Professionalism Ashley was very professional, and very knowledgeable about the product.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Ashley has been true to his word, on time and very attentive to our questions and requests
Positive: Professionalism Wonderful people with good display of Professionalism
Positive: Professionalism They try to do what they say. Which is good.
Liza Jones was very professional and took her time to explain the details about Solar. Also, she did not hesitate to call her manager who spoke to me at length about why Momentum is the best choice.
Our representative Kurt did an excellent job breaking down every question we had. The process is not difficult at all. Anything beats what we've been paying for electricity from the power company. Expect updates as the process goes on. So far, no worries.
Great company, made it easy to understand and get started with solar.
So far, am happy with all my interactions with Momentum Solar. Still awaiting final design and then the installation phase. Hoping all will continue along the same lines and runs smoothly.
My sales rep Justin knew what he was talking about and provided all the information I needed to make an educated decision.
Very satisfied with the solar presentation given by Luis. It was quite detailed but not rushed. He always asked if I had questions and answered them readily.
The sales representative was knowledgeable and not afraid to admit his was not sure of something. He reached out to his technical support group and even the ** regional manager and got me answers. The site assessment person was very experienced and when he identified possible issues with the rafter structure of my roof, he texted the engineering group that must issue the engineering approval. While they were not available to give a definitive opinion, as an accommodation, Momentum agreed to extend the 3 day recession period until after I have the answer on whether my roof can support the solar panels.
Son muy cortés y amable se toman su tiempo para explicarte lo mejore que pueden a sus conciertos de las dudas que puedes tener aún que si hay una que si tengo una que otra duda pero no me puedo quejar de su trato son muy profesionales.
My experience went well. Everyone has been great.
Professional Precise
From design to installation, everything was very smooth. Great communication from all departments. Highly recommended.
Very courteous, knowledgeable and friendly. They answered all our questions!
Frequently asked questions
How knowledgeable are Momentum Solar representatives about solar energy and the installation process?
Momentum Solar representatives are generally described as knowledgeable and professional, often providing detailed explanations about solar energy, system functionality, and the installation process to help customers understand the benefits and operation of their solar panels.
What is the typical experience with communication and follow-up during the solar installation process?
Customers report mixed experiences with communication; while many praise timely follow-ups and clear explanations from sales and support staff, some note delays in activation and challenges in receiving updates, particularly regarding coordination with power companies.
How professional and courteous are the installation teams from Momentum Solar?
Installation teams are frequently described as professional, punctual, and courteous, often minimizing disruption by informing customers of their actions, cleaning up thoroughly, and respecting property such as trimming bushes only after permission.