All of staff are very friendly and so nice to my brother John. The Activity Director Jobany is so great planning all kinds of fun things for the Residents, and everyone really likes him.
About Crescent Care
Citadel of Wilmette emerges as a premier destination for those seeking attentive and patient-focused care. With a team that goes above and beyond, they offer exceptional support across various services, ensuring residents receive top-notch attention. The staff, praised for their kindness and dedication, includes skilled nurses, CNAs, and therapy professionals who excel in aiding with mobility and rehabilitation. The facility is not only known for its clinical excellence but also for its accommodating nature and commitment to creating a pleasant environment for recovery and well-being. The culinary offerings are noted for their quality and generous portions, contributing to the overall positive experience. Citadel of Wilmette stands out as a highly recommended choice for quality care within the community.
Customer reviews
Showing 1–12 of 12 published reviews.
My mom is a resident at Crescent Care and receives exceptional care! Since her admission and completing the physical therapy she is now walking again and enjoys the wide range of activities that the activity director and his staff members offer each day. From the front desk staff, to the nursing, activity, physical therapy, and administrative staff the Crescent Care team is highly professional, caring and compassionate. I am so grateful that we choose Crescent Care for my mother’s long term care!
Staff and clinical team are patience,kind and professional when approached by family members with questions and make sure the family members get the answers that they are looking for in a timely manner from the appropriate team members
nurses need to come to rooms when cna's are too busy..Residents laundry SHOULD not be sent out ..only bedding and towels and gowns . A nurse refused me a medication .[ NIGHT NURSE ] Did not receive till morning shift .
My Mom was cared for at Crescent Care home since January of 2022. She was well taken care of while there. Mom was also under Hospice care while at this facility. The staff at the facility was always kind and supportive to my Mom even when she wanted to just be left alone. All and all Mom was well taken care of. Thank you to all the staff at Crescent Care!!!!! Pam Jenkins
Great and compassionte staff
the staff and professionals have been just great
Great place :) love the new management team and excited to see all the new renovations that are happening in their senior living community.
The staff at Crescent Care took wonderful care of my dad in his last stages of cancer. We were able to visit frequently and build a rapport with the staff. Everyone there were always so welcoming and caring. Ida was always available if ever I had a question or concern. The nurses, administrators and kitchen staff all checked in on him frequently. In his last few days of life, the nurses and CNA’s showed him lots of love and comfort. They also took the time out to comfort us, the family, when it was so hard to see him in that condition. Amanda and Rosie really helped me get through those last few visits. I am so glad he had the best possible care in those last 2 months of life. Thank you!!!
The care my mom recieved was top notch. We couldn't have been happier. They were attentive to her and very patient. EVERYONE was exceptional and answered all of our questions all of the time.
Frequently asked questions
What type of care and services does Citadel of Wilmette provide?
Citadel of Wilmette offers rehabilitation, nursing home care, physical, occupational, and speech therapy, social work, activities, culinary services, and housekeeping for residents.
How does Citadel of Wilmette support resident activities and engagement?
The facility provides a variety of fun and educational activities planned by an activity director to promote resident engagement and enjoyment.
How does Citadel of Wilmette handle communication with residents and families?
Staff and clinical teams are responsive, patient, and professional, ensuring timely communication and addressing questions or concerns from residents and families.