BUSINESS REVIEWS
Americas Mattress
7445 N Academy Blvd, Colorado Springs, CO, 80920, United States
Write a reviewAbout Americas Mattress
Americas Mattress stands out for its exceptional customer service and extensive selection of quality mattresses. Praised for their friendly and knowledgeable staff, they ensure a personalized shopping experience, guiding customers to the perfect sleep solution. Whether it's the attentive assistance from Sage or the insightful recommendations from Emily, the team goes above and beyond to make mattress buying seamless and stress-free. With a commitment to customer satisfaction and a family-owned touch, Americas Mattress is a trusted destination for those seeking a comfortable night's sleep, underscored by glowing testimonials from delighted customers.
Customer reviews
Showing 1–8 of 8 published reviews.
Love my mattress! And the customer service is second to none there! I will always get my beds there!
Sage was wonderful. She listened to what we were looking for, showed us options and let us do our choosing. She was not pushy nor intimidating. She was very knowledgeable regarding our questions. We were able to take our time choosing our new mattress without stress. We also loved that this is a family owned business and the mattresses are made in Colorado. Sage was also very aware of COVID requirements and saw to it that were comfortable and welcome. Definitely going to recommend this store and Sage to all my friends and family!
Sage, at the Academy store is awesome!! I had gone to a different mattress store in search of two twin mattresses for my little girls and that salesman try to sell me two slabs of wood that were way to firm for children. I walked into Sage’s store and she was so welcoming, polite, and understanding. She was able to find to soft twin mattresses for us and went on to casually explain some of the new mattresses out. I found a new one for myself and bought it a week later. They delivered it the very next day and took my old mattress with them! Excellent customer service!
The lady who helped me pick a mattress (and an awesome pillow!) was both knowledgeable and personable! Would definitely recommend this business to others!
Sage at the North Academy store in Colorado Springs, CO is fantastic. She is friendly and efficient. She provided me great customer service. Also the prices are fantastic. I'll definitely by my next bed here.
Frequently asked questions
How does Americas Mattress assist customers in choosing the right mattress?
Staff members take time to understand customers' sleeping positions and preferences, allowing them to try multiple mattresses and provide detailed descriptions to help find a suitable option.
What is the customer service experience like at Americas Mattress?
Customers report friendly, knowledgeable, and professional staff who provide personalized attention without high-pressure sales tactics, making the buying process comfortable and informative.
Does Americas Mattress offer delivery and setup services?
Yes, delivery teams handle mattress and bed frame setup with care and respect for customers' homes, often explaining product features during the process.