Top Fitness Store

Google

★★★★★

From the moment I walked in, Da’Shawn was professional, knowledgeable, and genuinely focused on finding the right treadmill for our needs — not just making a sale. He took the time to understand our goals, explained the differences between models, cushioning systems, motors, and warranties in a clear and honest way, and even let us try multiple treadmills so we could feel the difference ourselves. There was zero pressure and a lot of patience, which we really appreciated. Highly recommended!

Facebook

★★★★★

I definitely command to very positive customer service experience Top Fitness has delivered. The store manager and his sales rep were very accommodating in helping to choose elliptical machine of best quality for great price. After deliver that went exactly on schedule, we had a couple questions. The contract was the store was easy. A few days later we had received a call from fitness equipment company in Chicago about their technician were ready to look at equipment. The service crew of two very professional technician evaluated and found the problem that included a couple loose bolts and recommended lining under the machine. The issue was resolved quickly and professionally, and with no charge. I will recommend the Top Fitness store to anybody who is looking for quality equipment and services.

Facebook

★★★★★

Have been researching treadmills for the past year to replace my peloton and am so happy with my decision to purchase a true treadmill. Jesse was helpful, knowledgeable and would highly recommend top fitness.

Google

★★★★★

The staff listened to what I was looking for and helped guide me to the exact treadmill I was looking for without any sales pressure. Great example of customer service.

Google

★★★★★

Always come back for Kristian’s help setting up my gym. Very good equipment at a fair price as well. Top notch

Google

★★★★★

Didn't try to oversell, very knowledgeable, friendly, many options to choose from

Google

★★★★★

The team over at Top Fitness was top notch! I had a great experience purchasing some home gym equipment from Jesse and will definitely be back when it's time to add additional equipment.

Google

★★★★★

Jesse was awesome at the Brookfield location. No pressure, very helpful through my purchase of a Powertec lever system.

Google

★★★★★

Google

★★★★★

A+ in-store service and education from Kristian, followed-up by A+ delivery. We had also shopped at competitor but that felt like sketchy used car salesman (no offense to car folks).

Google

★★★★★

Google

★★★★★

Kristian, the Store Manager was wonderful to work with. He immediately greeted us and walked us through the various options of treadmills. He listened to what we would be using the treadmill for, what would likely fit with our plans and then gave us a run-down on the features of each treadmill be showed us. At no time did we feel he was trying to upsell us to a more expensive model (as may be the case at other fitness stores). Will definitely go back for any future exercise needs.

Google

★★★★★

Kristion and the staff were friendly, very knowledgeable and didn’t pressure me. They showed me all the brands for the equipment I was looking to purchase and explained the differences of each while making sure I understood. Very good buying experience.

Google

★★★★★

I have been shopping for the last couple of years for a high quality chest press machine that was affordable. I came across the Powertec multi-press system but wanted to try it out before purchasing. Kristian and his great team at Top Fitness brought a demo unit into the store so I could try it before buying. The system is outstanding. Heavy duty and built to last. The service I received from Top Fitness was outstanding and I am ecstatic!

Google

★★★★★

Facebook

★★★★★

The team was very helpful. I can’t wait to hear when my new elliptical will be delivered.

Google

★★★★★

My wife and I are frequent flyers here for all of our home gym needs. Everything we’ve purchased here as been big box gym quality and built to last. We use the heck out of our purchases and have never had to make a return or exchange. The staff are great and more than willing to chat with you about your needs. They are super helpful and are excited about the equipment they carry. Great place!

Google

★★★★★

Best customer service! I called several places to find information on treadmills. I assumed I would get the typical sales pitch but was completely surprised!! Kristian was so helpful with information and didn’t pressure the purchase!! Would definitely recommend to anyone!! They were amazing!!

Google

★★★★★

Jesse was a great help with aiding me and my wife on purchasing a treadmill. He listened to exactly what we were looking for and steered us in the correct path with a variety of information on each product that fit our range. Informative, patient, and did not try to force an upsell on us. Would highly recommend going here if you’re looking for fitness equipment.

Google

★★★★★

Sales staff were knowledgeable and polite. Equipment delivery and setup was timely and professional.

Google

★★★★★

I'm very happy with the equipment I purchased, and the customer service has been great!

Google

★★★★★

I was shopping for a home treadmill. Store Manager Kristian Butzin was very friendly. He was also very knowledgeable about the various treadmill brands as far as their design and performance at various price points. He spent a good amount of time answering all of my questions well I tried out different treadmills per my criteria. I was confident in my purchase from this store location because of Kristian's input. The delivery and installation price was also cheaper than other fitness stores I researched in the area.

Google

★★★★★

Google

★★★★★

Knowledgeable friendly staff. Answered all my questions and even loaded my stretch trainer in the car for me!! Excellent experience!!

Google

★★★★★

Contacted Top Fitness over email about rowing machine options. Jess was quick to respond and very helpful with all my questions. Good prices and no pressure to buy. When I went to pick up the equipment, the store was clean and inviting and Jess was there to help me load the rower into my car. Overall a great experience. Would definitely recommend.

Google

★★★★★

Knowledgeable, courteous staff. Very helpful & accommodating.

Google

★★★★★

This store is DA BOMB!!!! I finally made my way to stop in and I am super glad I finally did. I met Kristian and he was simply AMAZEBALLS!!!! We talked about fitness and my goals and what I was looking for. He was helpful and followed up just like he said he would. I HIGHLY recommend this store and Kristian!!!!

Google

★★★★★

Jesse gave us all the information that we needed and the space to make a decision.

Google

★★★★★

Salesman was helpful and knowledgeable.

Google

★★★★★

Jesse was AMAZING. He was very knowledgeable and answered all of our quesitons. He let us look around and we never felt pressured. I felt like he gave us the honest truth when trying to figure out which treadmill to purchase. All the other employees were awesome and friendly! Would for sure go back to Top Fitness for any other workout related purchases!