GooglePositive: Professionalism Came did some work on our apartment and made sure the job was done right and put up with my talking 5 year old the whole time
BUSINESS REVIEWS
Advanced Solutions Property Management
1360 S Main St, Salt Lake City, UT, 84115, United States
Write a reviewAbout Advanced Solutions Property Management
Advanced Solutions Property Management, nestled in the heart of Salt Lake City, stands out for its exceptional property management services. With a team exemplified by professionals like Kim, they ensure that every maintenance request, from plumbing issues to appliance replacements, is addressed with promptness and expertise. Their responsiveness and attention to detail make the moving process seamless for tenants, as evidenced by Brad's dedication to client inquiries. The company's commitment to quality and value is consistently highlighted by residents who appreciate the swift, professional, and courteous solutions to their property needs. Advanced Solutions Property Management is a trusted partner for a well-maintained and stress-free living experience.
Customer reviews
Showing 201–238 of 238 published reviews.
GoogleGooglePositive: Professionalism, Responsiveness Surprisingly easy and smooth process! Excellent communication
GoogleKim came to replace our water filter. He was prompt, kind, and on-time. Thanks Kim!
GoogleWe had an issue with our tub not draining. Kim contacted me first thing in the morning. He arrived earlier than I’d expected and took care of the issue within a few hours. He really saved the day for us! Addendum - on multiple occasions since my last post Kim has performed exceptional work, coordinated with us prior to arrival and fixed any issues. He’s a 5 star! I will say that one of the issues we’ve had with some other (not all) maintenance staff is not contacting us prior to arrival. Often they will just show up without notice at all which can be hard for us schedule wise. Feedback I have would be to first notify us when someone has reviewed our maintenance request so we know someone has looked at it and then contact us to notify us of the eta. Other than that we have been very pleased with the services.
GooglePositive: Professionalism, Quality, Responsiveness Kim was very prompt in getting things fixed. Really nice & professional guy as well.
GooglePositive: Professionalism, Responsiveness Kim is a very helpful maintenance worker. He's always professional and addresses our concerns in a timely manner.
GooglePositive: Professionalism, Quality, Responsiveness Kim did a fast job. Took care of everything and had me make sure that it was working before he left! Thank you so much!
GoogleKim was super helpful , got a new doorbell for me since mine wasn’t working and also fixed my water heater since it was low. He was super nice and knew what he was doing
GoogleMy water heater was leaking after I came home late last night and I had to shut it off to prevent more water from leaking out. I put in a maintenance request that night hoping they'll get back to me soon. Kim (the maintenance guy) contacted me early the next morning telling me he was there to fix it. He had a good attitude and got the job done quick. I appreciated the response time and how fast he fixed it for me.
GooglePositive: Professionalism, Quality, Responsiveness Kim does a great job at fixing the repairs in the house we rent. He’s quick to respond and very professional in his work. We appreciate that he takes the time to explain what’s wrong or how to prevent future issues.
GooglePositive: Professionalism, Quality, Responsiveness, Value Kim dose an amazing job.
GoogleKim did a good job installing our new refrigerator.
BBBKim came quickly to fix our smoke alarm and was very professional. Thank you.
GooglePositive: Professionalism, Quality, Responsiveness
GooglePositive: Responsiveness I had placed a maintenance request on the ASPM site and Kim responded very quickly. He arrived on time, wearing a mask, and immediately got to work. Kim was fast, professional, and got the job done perfectly. Afterwards we spoke for several minutes and he gave me some great professional recommendations. Kim has my highest regard and I recommend him most highly.
GooglePositive: Professionalism, Quality, Responsiveness, Value Everytime Kim comes out to my property he response in a quick and professional manner. Thanks Kim!
GooglePositive: Professionalism, Quality, Responsiveness, Value Needed a water heater replaced, and Kim A came out and replaced it. He was very knowledgeable, quick and cleaned up after himself.
GooglePositive: Quality, Responsiveness Kim has been very helpful with maintenance for our our property. He has fixed the dishwasher multiple times and replaced the washer and dryer. As for the property management company itself, ASPM has unfortunately been very negligent when we report issues with the property. The stars are for Kim!
GooglePositive: Professionalism, Quality, Responsiveness, Value Kim is great! He is Always attentive & hard working. Gives us great service & is always kind. We like Kim :)
GoogleKim was quick and responsive and dropped of a new fridge to replace my broken one. Thank you Kim.
GooglePositive: Professionalism Kim was absolutely awesome to work with!!
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism, Quality, Responsiveness My disposal started leaking. I called the after hours service & a plumber was dispatched the next morning. Kim was very prompt & professional. He replaced my disposal & cleared a clogged pipe that I didn’t even know was clogged! Many thanks for ASPM & Kim!!!
GoogleKim comes through and gets the job done for me everytime. I’ve had a lot of maintenance issues the last couple years, and Kim always shows up within 24 hours and fixes the issue everytime. I highly recommend using him for any fixes or issues.
GoogleOur water heater went out. Kim responded within about 15 minutes of the request and got it running for us. It was timely, he did a good job, and he was friendly.
GoogleKim provided maintenance on our duplex. He is always professional, friendly, helps you understand what was done, and does a great job. Thanks Kim!
GoogleThe maintenance was quick and timely to replace my broken garbage disposal. Kim was friendly and I appreciated his help.
GoogleOur maintenance Kim does a awesome job. Like to thank him personally of jumping on things right away or pulling in other professionals' as needed. Thank you very much sir and Happy Holidays.
BBBASPM is really doing a great job. We had some property maintenance issues and Kim came out and took care of everything within 2 days. He does very fast efficient work and is very polite and courteous. Jordanaire apartments are looking a lot better now.
GoogleKim from Advanced Solutions fixed a pinhole hot waterline leak for us in our ceiling. It was completed within 24 hours and he kept following up with me to fix the paint and drywall. It was completed quick and efficient, no complaints.
GoogleBrad was wonderful to work with. He was prompt in responding to our questions and made the moving process smooth and easy.
BBBNeeded maintenance done to the apartment - a bird's nest in the outside air vent - the property manager, Megan, pointed me in the right direction promptly, and within a few days (the request was submitted right before the weekend), Kim came out to clean it out. He kept in constant communication with us, was professional, and was in and out with the nest cleaned in the time it took me and my wife to drop our rental car off at the airport. Absolutely fantastic work on his part.
GoogleKim was extremely helpful in getting out toilet cleaned. While I wish that our apartment management was more responsive, I do appreciate the help.
GooglePositive: Professionalism, Quality, Responsiveness, Value. On time. Had to do specialty resizing. Done with care
Google
GooglePositive: Professionalism, Quality The service is always great very responsive and quick. Kim came out and replaced my broken garbage disposal. He was friendly, informative and professional.
GooglePositive: Responsiveness
GoogleKim killed it as usual. I have lived here for 3 years and he has been prompt and gotten the job done great every time.
Frequently asked questions
How does Advanced Solutions Property Management handle maintenance requests?
Maintenance requests are addressed promptly by a skilled team who communicate clearly and follow up to ensure issues are resolved efficiently and professionally.
What can I expect during the rental application and onboarding process?
The onboarding process involves clear communication from staff who guide applicants through each step, including property preparation, documentation, and answering questions thoroughly.
How does ASPM communicate with tenants and property owners?
ASPM maintains regular, professional communication regarding property issues, lease renewals, and maintenance updates, aiming to keep all parties informed and supported throughout tenancy.