The window AC unit in our home kept taking too much power out of our living room, resulting in the power going completely out in that room & us having to flip the breaker every 15 minutes or so. Mark was very helpful in assisting with this issue as he made several adjustments such as working with the breaker, getting us a heavy duty extension cord to help reduce the power being used, and also replacing the AC unit altogether, all in very reasonable timing. Very grateful for Mark!
BUSINESS REVIEWS
Advanced Solutions Property Management
1360 S Main St, Salt Lake City, UT, 84115, United States
Write a reviewAbout Advanced Solutions Property Management
Advanced Solutions Property Management, nestled in the heart of Salt Lake City, stands out for its exceptional property management services. With a team exemplified by professionals like Kim, they ensure that every maintenance request, from plumbing issues to appliance replacements, is addressed with promptness and expertise. Their responsiveness and attention to detail make the moving process seamless for tenants, as evidenced by Brad's dedication to client inquiries. The company's commitment to quality and value is consistently highlighted by residents who appreciate the swift, professional, and courteous solutions to their property needs. Advanced Solutions Property Management is a trusted partner for a well-maintained and stress-free living experience.
Customer reviews
Showing 51–100 of 238 published reviews.
The summer’s heat wave hit our upper floor apartment very hard and our old AC unit couldn’t keep up, causing it to shut down and overload the circuit in our living room. Mark helped us very promptly after we reported the issue, visiting us multiple times to get to the root of the issue after weird malfunctions kept occurring. He replaced our old AC unit with a different one and helped us to better understand how the electricity in our apartment works, which was very helpful for us as relatively new renters. Thank you Mark!
was very professional and fix the problem. It was great working with him.
Helpful and responsive!
Management is Very friendly and always happy to help with any questions or assistance.
Great experience
Definitely recommend. The staff is very polite and efficient.
Sam was absolutely lovely, kind, and efficient. Very much appreciate her efforts and willingness to go over adjustments needed.
Sam was absolutely lovely, kind, and efficient. Very much appreciate her efforts and willingness to go over adjustments needed.
I have not liked working with Advanced Solutions as a whole, but their maintenance person is excellent, timely, friendly and talented. She is great to work with!
As a former resident I overall had very positive experiences with the leasing office especially Blanca who has been very helpful guiding me through the final forms and processes to end my tenancy. They are also quick to resolve maintenance issues and maintain the property well and keep it in good condition, are easy to communicate with, and overall I have no complaints about my residency here :)
Been living in our place for almost 4 years and they have the BEST maintenance tech - Susan!! So nice and does a great job!
Really great working with them. The maintenance techs are awesome.
**** was such a pleasure to work with. She was very friendly and very helpful
****** is a very professional, organized and disciplined property manager.
Blanca is professional and very easy to work with. Response quickly with any questions I might have. Overall great experience
Blanca es muy buena en lo que hace, es muy amable y profesional. Ella siempre se asegura de que las personas estén siendo atendidas.
****** is a very professional, organized and disciplined property manager.
I have lived here for a year and have really never had any major complaints. Just signed a new lease and am happy I did.
Our maintenance lady was so helpful helped us out so much and got the job done fast she is amazing.thank you Susan
The maintenance team is awesome, I’m comfortable with any of them coming in to fix something if I’m away, and they’re always careful to not let my kitties out :) Susan always responds quickly, explains what is going on clearly, and follows up to make sure everything stays fixed.
Your maintenance lady is always very nice. She’s always happy when she responses to any calls I had. SUSAN takes care of everything I need. I really appreciate her attitude. Very helpful. Sometimes it’s something I thought was urgent and she fixed it right away. She said no worries, that’s what we are here for. THANK YOU SUSAN!!!
Blanca is amazing!! She is very professional and always answers my questions and meet s my needs. I would highly recommend her for anything you would need help with she knows what she’s doing!
Gina is the best! She’s super helpful and informative.
Gina was amazing! She answered all my questions and was super knowledgeable. Definitely would recommend working with her.
Gina me ayudó bastante con la información que necesitaba. Gracias Gina por trabajar tan duro para ayudarme.
They are amazing! Always ontop of everything. Loved Gina, she is so friendly and a hard worker!
Susan is great! She is very personable and definitely knows what she's doing when it comes to repairs. Susan is always prompt to show up for the work orders and it very helpful.
Positive: Professionalism Susan helped us with a maintenance issue. Very quick to respond, super professional, and did an excellent job!
I've worked with ASPM for years now. They make managing my properties much easier through great communication and only surfacing the most relevant information to me throughout my days and weeks. I would recommend engaging them for property management!
A low key and easy place to live. The real perk is their onsite maintenance person: Susan. She is so quick and always has my issues resolved as quickly as she can. She’s kind and most importantly, trustworthy. She has been in and out of my apartment many times without issue. She always walks me through the issue and never leaves without updates or an unfinished job!
Susan is always quick to resolve our maintenance issues and is super friendly in the process!
Susan is literally Superwoman when it comes to repairing / fixing anything. She is very fast and efficient, and just an all around nice person.
ASPM made it very easy to rent from them and one of the things that has stood out most is the maintenance staff. Susan was amazing and has been tons of help with with fixing things around our apartment. Over the past week she has done some pretty big tasks like Installing a new W/D unit and fixing our shower! I cant thank her enough. I highly recommend ASPM to anyone who is trying to rent in the SLC area.
Susan was really great, very nice and professional! She does a great job!
Susan is the best maintenance person ever! Super efficient, always knows the precise issue, very diligent, and also very kind, cordial, & polite. She feels like an old friend! I can always count on her to remedy the plethora of maintenance issues I have, from electrical to plumbing! Good Job Susan! ASPM is lucky to have you.
Susan was super kind and respectful. She was so fun to talk to and I felt super comfortable with her in my apartment! She also did a great job of fixing the things that needed maintenance.
Great service very helpful
The website for new renter trying to speak to a human being is not that greatthere is a number listed that you can call, but it is a text only number. This was confusing and lead me to initially believe this is a shell operation. However, Leaving voicemails and an email, we finally got ahold of ******, who was tremendously helpful and provided the best guidance and answered all my questions thoroughly. Thank you ******!!ASPM: please fix your website messaging that directs people to CALL (205) 749-xxxx This number only. receives texts and lead me to believe I was calling a foreign country (odd ring pattern) where no one ever answers :(
She was quick,kind, and efficient.
Brad was so helpful and sweet! We applied to a couple different places with him and we moved into a place today with his help.
Susan is awesome. She knows exactly what she is doing. Thank you for doing such a wonderful and clean job.
Frequently asked questions
How does Advanced Solutions Property Management handle maintenance requests?
Maintenance requests are addressed promptly by a skilled team who communicate clearly and follow up to ensure issues are resolved efficiently and professionally.
What can I expect during the rental application and onboarding process?
The onboarding process involves clear communication from staff who guide applicants through each step, including property preparation, documentation, and answering questions thoroughly.
How does ASPM communicate with tenants and property owners?
ASPM maintains regular, professional communication regarding property issues, lease renewals, and maintenance updates, aiming to keep all parties informed and supported throughout tenancy.