FacebookExcellent customer service from the initial phone call with Cindy to the final product (sink install) with Chris. Made quick work of the job and was very well done. Will certainly use this business again!!
BUSINESS REVIEWS
Restano Heating and Cooling
130 Anderson Lane, Pittsburgh, PA, 15239, United States
Write a reviewAbout Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 451–500 of 519 published reviews.
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BBBWe had a faucet installed in a powder room sink by Chris. He did a wonderful job, was personable, courteous, and knowledgeable. He was also willing to explain how to do some maintenance.
GoogleGreat service. Professional and great communication. Clear itemized estimate provided as well. Thanks Restano!
GooglePositive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I was getting water in my basement and I was not sure of the source. I did not see a active leak. The only water dripping was from my air duck..They sent a HVAC guy and a plumber to try and solve the mystery., very impressive. They determined it was a drain line hidden by the duck work. That is why I thought it was the duck work. They removed a section of the duct work and sure enough my drain pipe was leaking. They did a great job and cleaned everything up I will always call them.
FacebookI Juanita Brown reccommends Restano for excellence of professional & knowledgeable staff especially on August 31,2020
GooglePositive: Professionalism, Punctuality, Responsiveness
GoogleRestano's installed whole house AC for me in April. The technicians always showed up when they said they would; cleaned up each day; were polite and respectful; and did a fantastic job. Everything is working great. And their customer service is excellent. When I had questions or concerns they were answered pretty quickly. I've used Restano's for years for plumbing problems and they always did a good job. I highly recommend them.
GooglePositive: Professionalism, Quality I have used Restano for over 30 years, through two furnace/AC installations, check-ups, repairs and when they adding plumbing to their services, a new toilet. In the beginning, Dennis would come, while for the last several years it has been Perry. I consider them both company stars. Others who have come from time to time are also invariably pleasant and courteous. I am happy to recommend their services.
GooglePositive: Professionalism, Punctuality, Responsiveness
BBBReplaced a couple of values that were leaking. Arrived on time. Called and gave estimate on arrival. Follows CDC COVIN guideline and repair person was very professional and did great work. Will call them again
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Responsiveness Did a very Good job.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I manage 2 professional office buildings. No surprises with the pricing or work performed! VERY easy to talk with the service tech (Dennis) and inside billing plus scheduling. They will be my go to service for any heating or air conditioning needs!
GoogleOffice and field personnel are helpful, professional and friendly!
BBBWe have been using Restano for over 25 years. We have never had a problem with their service or technicians. Dennis M. Is efficient, polite, and most of all very knowledgeable.
GoogleCalled first thing this morning and was able to get a service call right away. Scheduler was very pleasant. Technician came to the house on time and was able to quickly troubleshoot and repair the issue with our condensing unit. Very happy with the service.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
Google
GoogleI've been using Restano for several years for my furnace and air conditioning needs. They are reliable and the technicians are always prompt and professional. I'm always satisfied with their service. They keep me on time with the yearly maintenance of my furnace and air conditioner. Thanks Restano!
BBBReplaced a couple of values that were leaking. Arrived on time. Called and gave estimate on arrival. Follows CDC COVIN guideline and repair person was very professional and did great work. Will call them again
BBBGreat communication, arrived on time, and had no problem explaining what he was doing to my A/C system and why. Will definitely do business with them again.
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FacebookI have been using Restano for all my HVAC issues for over 20 years and they have always treated me excellently! Their staff is extremely knowledgeable and always on time to the job done right. I would highly recommend Restano for all your heating and air conditioning needs and concerns.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
BBBRestano Plumbing Heating & Cooling responds quickly with quality work. Services are priced well. We had an interior gas line moved and a leaking water pipe replaced.
BBBNick was great. He was prompt and explained where the leak was and did a great job solving it!
GooglePositive: Professionalism, Quality, Responsiveness Nick and Austin were great at diagnosing my leak and determined a fix that would last. They worked clean and were great at explaining what they were doing along the way.
BBBGreat job today, Robb, for servicing our AC system. Very impressed with Robb, who was polite, personable, and explained what steps he followed in a manner that was clear and helpful. Hope to have Robb service my furnace in readiness for the winter season.
FacebookVery professional and polite. Did a great job
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality
GoogleWe own a small bowling center and are fortunate to have Restano Heating, Cooling & Plumbing to service both our home and our business. We deal with Dennis McCambridge, one of their senior techs for both of our locations. Dennis is extremely professional, knowledgeable, and trustworthy. He goes above and beyond to service our heating and cooling needs. We have the utmost confidence in Dennis and Restano Heating, Cooling, and Plumbing.
GoogleBrian was very courteous and thorough. He promptly put on a mask when exiting his vehicle. He arrived early in the anticipated time frame. He was thoughtful in asking if he could remain in his truck in my driveway while completing paperwork. I would recommend Restano to anyone seeking HVAC services.
FacebookJosh, from Restano Heating, Cooling & Plumbing was so quick, efficient and found our mystery water leaking issue. He repaired it and was courteous, friendly and explained what he was doing. The dishwasher water line was quickly installed and a new shutoff valve replaced. Excellent service! A good employee!!! Represents the company very well! The call-taking/scheduling staff are always friendly and helpful! Kudos to these ladies that work behind the scenes!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness. Mike, Frank, Bruce, and the rest of the Restano team were awesome. I hired them to install a Carrier HVAC system in my new construction home. They were extremely professional, always showed up on time ,and do very clean/neat work! Prices were also very fair and reasonable. I absolutely recommend them for all your HVAC and plumbing needs!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value. Austin was very professional and polite. He fixed the problem quickly and I was thrilled that he had a face mask on when he entered my home and kept it on the whole time he was here. I will definitely call Restano again for any plumbing problem I might have. I am very satisfied.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
BBBAlways polite and professional service from Restano. My water heater was leaking when I got home in the evening. On-call Damon was very knowledgeable and reassuring. Plumber Chris did a great job installing the new water heater the next morning.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The sewer line at my house was backed up and I needed quick service. Restano was able to put me on schedule quickly, and Josh showed up two days later and completed the job both professionally and timely. I’m a new homeowner so I appreciated Josh walking me through his steps helping me increase my understanding. I got the contact information for Restano from my water heater as the previous owners went through this company yearly. I highly recommend Restano and really appreciate Josh for his professionalism, honesty, and for being personable especially in these crazy times we’re all experiencing.
BBBFast, excellent service - recommend. Came within hours to fix sewer backup and replaced broken outdoor faucet. Bryan, the plumber, very polite and professional. Our go-to for plumbing, and split-system air conditioning.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Our HVAC system was installed by Restano 15 years ago and, other than having to replace a capacitor on the AC unit, it has run flawlessly ever since. We have had a maintenance agreement every year since the install and twice a year a technician has inspected the furnace and AC unit. Every tech has been on time, courteous, friendly and knowledgeable. I would recommend Restano to anyone needing HVAC or any plumbing work.
GooglePositive: Professionalism, Quality, Responsiveness
FacebookThey came out right away and did my job quickly. Very professional and gave a good price. I've used this company in the past and am very satisfied with the work they do
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We use Restano for both routine maintenance and emergency repairs. Service is prompt and friendly and the price is fair.
GooglePositive: Professionalism, Quality Brian came out to give us a second opinion on a clogged drain in our master bathroom. Since we had cast iron pipes, we were told by another plumber that snaking was not an option. Brian diagnosed the issue and cleared out the clog. We still have a bit of work to do to replace/update the P-traps, but we're super happy we can use our sinks again.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Brian was very professional and excellent service.
GooglePositive: Punctuality, Quality, Responsiveness, Value
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.