Brakki Brazzle was phenomenal - ultimate professional and took care of providing me with the best for my garage door - hugely recommend to all my family and friends - so grateful . I bought the 4 year maintenance plan as a result of him !!
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 1–50 of 154 published reviews.
Brakki Brazzle did an awesome job with my install with a new garage unit. Took time to explain all the components and programming everything. Thank you for the great service!
John and Danny provided excellent service. They arrived on time after notifying me they were on the way, John thoroughly explained everything he was going to do, including answering my questions about my service plan. They were courteous and friendly—-even to my dog which is very important to me. They took their time and didn’t make me feel rushed when I had questions. There are many clichés I could use to describe the service but just suffice it to say I am very pleased and if I could, I would request John for every service call or maintenance call that I have in the future.
just had the garage door maintenance done by Michael
John and his team came for a garage tune-up, and they were very kind and professional. Their friendly approach really encouraged me to leave this review. John gave me a detailed explanation of the work that was done and also provided a few helpful recommendations for maintenance. I truly appreciate the time he took to make sure I understood everything. Highly recommended!
John and Danny rock. Fast, courteous, and professional
John and Brian came within two hours of notifying their office that our garage door opener had stopped working. They explained everything and answered all of our questions. They went above and beyond to make sure we were happy.
I had a great experience with John from Duke’s Garage Doors. He was incredibly friendly and took the time to explain everything that needed to be done, as well as each step of the work he performed, in great detail. He left the work area clean, and now my garage door runs like new. Highly recommend!
John H did a great job handling my service call. He explained all the details, educated me about the door type and what is needed to keep the system running properly.
Great service and honesty from John H. Great quality and explained very well.
John H. came out and quickly fixed our broken garage doors. I called in the morning and he was here after lunch. He was very professional and thorough.
Professional, consciousness. Called and texted before arriving.
Special thanks to Annie (call center) and John (repairman) for immediate and outstanding service. Less than 24 hours from appointment booking to full repair. Thorough inspection and estimate. Focused on repair vs traditional sales pitch. First Class experience!
John was fabulous. He explained everything thoroughly. He was competent. The door is back in operating order; the whole family is pleased! Thank you John and DGD!
Wow, Brakki came and fixed the garage door in minutes , plus appointment was next day!!! He explained everything!! Great job!!!!!
The technician, John H, was courteous, competent, timely, efficient, and pleasant.
Very professional. Very efficient. Great explanations.
John H came today to look at my garage door. He provided me with options after inspection and discussing my goals. He was knowledgeable and offered his suggestions. He even consulted with the office quickly to see if anyone had other ideas. When the time comes I will call DGD for my new door! Thank you John
Tyrone C with DGD was amazing! He showed up on time, was very professional and super friendly! I highly recommend this company for your garage for needs.
Tyrone C was extremely professional and helpful. He did a thorough inspection and provided great advice. Overall, a 10 out of 10 experience. Thanks Tyrone!
Service was excellent. But what makes the service experience better is Tech John. DGD you need to keep this Rep he is an asset to your Company.
We loved DGD when they installed our garage door and they were just as great when it needed a fix! John H came out to help and knew exactly what the issue was immediately!
John was very professional and thorough, and I highly recommend this company if you’re looking for a new garage door or just repairs/maintenance. Every service we’ve had was top notch! Thank you, John!
My technician John H. did a wonderful job tuning up my garage door. I called DGD because I could not get the door open after Hurricane Milton. But when John was there, he used the leftover time to tweak some things that I didn’t notice needed adjusting. It was the end of the day, and I knew he had a long drive home, but he stayed to do more work than was necessary. Also very kind and informative; he taught me things about my garage door that I didn’t know before —So I can handle some things on my own before my next tuneup!
Glad to have DGD taking care of my garage. I appreciate how consistent and proactive they are to make sure my garage door is working well. Before DGD came out to replace my garage door system, it sounded like an iron drawbridge on a medieval dungeon. Now, a pleasant hum is all I hear. Also, their technician, Tyrone, was very knowledgeable, professional, and courteous. I definitely recommend this service.
John H was very professional and efficient. Our garage door works perfectly now.
John H. arrive early for my service call. He couldn’t have been nicer and more professional. He took his time to examine what was wrong, explained the issue, and how he was going to fix it. John H. provided a thorough estimate and timeframe for the repair, and he hit both marks. Or service call today couldn’t have been better!
John and Tyrone we scheduled for a 2:30 appointment and the were right on time. Very curtious and very informational. Did the maintenance in a timely manner. We are really happy we had gone with DGD
It was a great experience, their staff timely and the service tech Dillon was knowledgeable and efficient.
Bryon Ingallis service tech was stellar. Polite mostly on time proficient extremely knowledgeable. Called When running late. The office kept us informed and followed up when needed. I can’t say enough very happy with what we have. Quiet and capable of withstanding hurricane winds doors.
From the office to the field technicians, all were above board in their actions. I highly recommend their services in new installation, service, and repairs. We were back up and running in no time after the initial call for repairs/services
Excellent experience from start to finish. Professional, great communication, fair prices, and completely honest. Timely, efficient, just superb. Will use again if needed and highly highly recommend.
Eric came explained all my choices and options and showed photos on the options and we agreed on the one that was right for me. He was great very nice and pleasant. While he was measuring the opening we had a few laughs. Than I got the opportunity doing with Christin in the office she was outstanding. The whole experience was why I picked DGD for my project. Thank you Dave
Oh well you know how things happen every 6 months, well about six seven months ago I had my garage door springs broke so the guy told me he had to change both they have a $600 it's like that's the going visit now almost $600 but I got John today that came over and laid out what I need it but was really wrong took time to show me everything explained everything to me and gave me the best price that he can give even call the boys to make sure he gave me the best price that he could give honest well-mannered good guy. Laugh my garage door motor my linear took the old one put a newer model and gave me a 10-year warranty he also threw in the springs that the other guy put on with a 1-year warranty put a 10-year warranty on it so if you have garage door problems probably with you I asked for John to come and pay your visit at DGD. He'll get you squared away. Give him a A.
I highly recommend DGD Garage Doors. Ray was an excellent technician and worked until late at night to make sure my garage door was repaired. Professional, reliable and knowledgable. Excellent communication as well. Five stars.
Lane was a joy. Super nice and personable. Gave good info and explained many things to be aware of.
My technician was Lane how did an awesome visit. He is a straight shooter indicating that at the age and condition of my garage door doing nothing was in his opinion the right choice. He did quality work making repairs to a previously installed exterior garage door opener. First rate job.
Tech John H. Was very knowledgeable and helpful. Nice and courteous gentleman.
John H was excellent to deal with. Pleasant and great work done. Great job DGD!
Anthony was extremely helpful while explaining our options, efficient in performing the garage door opener installation and fastidious in his clean-up. And the price was very reasonable.
Great job……no upselling and Josh knew his stuff!
I called in the morning and was scheduled an appointment that afternoon. I was notified of their arrival in advance and they were very prompt. The two gentlemen,Chris and Doug were professional, courteous and said they would evaluate the situation and give us options. My mother is 93 and they were extremely patient with her, she loves to share stories and talk. They diagnosed the problems and gave us choices from the low to the high estimates. They supported us in our decision and immediately when to work fixing the problems in a very short time. I would highly recommend this company (they have done repairs for us on another house)!but I would certainly request Chris and Doug. Thank you
Daniel was great explained everything to us. Gave options as how to proceed. Talked with us about the entire process.
I have used DGD for years! Wouldn’t use anyone else! Raymond has been my tech for the past two visits & went above & beyond! They offer you options to fix your issues & do not add any unnecessary parts or charges. I Highly recommend!
John H performed maintenance on our garage doors today and did a great job! He was very courteous and was right on time for the appointment. I would recommend John and DGD for your garage door maintenance.
Excellent company. Good service. Great crew. Have used this company for years.
Fast and complete service. Not cheap but what is these days, thanks Joe Biden:( Garage door is almost silent now.
The technician was very timely and efficient, really demonstrated his experience and knowledge. Made recommendations without being too pushy, and was very thorough with his maintenance of my garage doors.
The maintenance technician was prompt, extremely polite, and knowledgeable. He made a few suggestions but he was not overbearing. Good experience!
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.