Their call staff is very efficient. They call day before and schedule arrival window for work to be completed next day. We ordered new door and opener. We were told in March that door will arrive in June. Then garage door opener broke. They came and replaced opener for us now because the door arrives in August!!!! That was too long to be without opener. Service technician was there on time. The young man was very knowledgeable and courteous. He installed new opener and programmed my vehicle remote too. If DGD has more employees like this one then they have my vote. We will see how the garage door install goes in August. Kudos to my technician!!!
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 101–137 of 137 published reviews.
Service person seemed honest and sincere.
A true professional! He Immediately determined the problem and fixed it! Very personable! Clearly an asset to your company!
Bryan was personable, and professional. He was also neat and efficient. I wish I could use him for all my repairs. I highly recommend DGD. Hi Bry👋, K G
The rep was very cordial and friendly but most of all honest and knowledgeable.
Install was good. New garage door opener works great. However, Mike left a box of old parts behind in the garage and there were screws, nuts & bolts left in the driveway. Need to do better cleaning up.
Prompt service and quality repair done by my technician sent out, Alex Spade. From the call in the morning, to call to me from the tech Alex that he was on his way, very good work. Thanks for a quick repair and I would recommend you give DGD a call for your garage door issues. Thanks, Bill
I had work done. Bryan was able to quickly diagnose. My garage door set up was broken and he was able to quickly resolve my issue.
I had work done. Bryan was able to quickly diagnose. My garage door set up was broken and he was able to quickly resolve my issue.
Very professional. Knowledgeable crew. Highly recommend this company.
Ok, so they’re pretty great. Called up, waited on hold for just a few minutes, then talked to a human who clearly knew what they were doing. They could’ve come out that very day, but I wasn’t available, so they were there early the next morning. The tech, Alex worked quickly and efficiently, explained the possible charges, fixed it for the least expensive $$$ number, in record time, then gave me a free tune-up and fixed a hanging wire all while teaching me things I need to do with my garage door out in SLC. Great guy. Great company. Highly recommend.
Prompt, efficient, did what needed to be done without trying to sell anything else.
Randy is the best tech that your company has ever sent to my house for repair and adjustments
Very good at his job 👍
DGD kept me informed as to the technician's arrival. Technicians were professional and polite. Did their job well and informed me ahead of time about the cost so I could decline or accept. I have used DGD for years and will continue to do so. Thank you DGD!
great service friendly tech gave me a window of 9-12 called @ 10 here at 10:10 fixed door and gone at 11:15 price was a little high but my problem is solved I'm a happy camper thanks Raymond!!!!!
Excellent. Knew exactly what to do to fix the problem. Highly recommend this Company
The repair person showed up on time, with a mask on, which I appreciated. He knew what he was doing and he got the job done quickly. Thanks.
Your service representative Matt was on time, very knowledgable & professional - went right to work & completed the work in a timely manner.
DGD did a quick job getting my garage door working. The technician fully explained the options I had and had the new spring installed within an hour.
Heads up call in the AM saying the tech was on schedule. I asked to have the tech call 5 minutes out so I could let my dogs out. He called as I requested. He was polite, professional, and left the area clean. Would recommend.
Ricky called to let me know he would be there in 15 minutes. He arrived on time, inspected the garage door mechanism, gave me a detailed estimate of what was needed and completed the work in a timely manner. He was easy to talk to & progessional in his work. Would recommend him anytime.
fabulous service and done with great care
Arrived on time. Evaluated both garage doors. Explained work to be done. Provided written estimates and options. Completed work in a timely manner. Both doors work great. Thanks Raymond
Jeremy from DGD came out same day to get my garage door up and running again. I had a broken spring and rollers were questionable. Had all replaced within 2 hours and very satisfied with the work. Thanks DGD!
Arrived at the time promised. Curtious friendly service. Can't recommend the company and Joe their tech highly enough. We have found a new, honest company to service our garage door from now on.
Very happy with their service. They replace all the parts to our garage door besides the door and motor. Nice and quiet and working now.
All around service Have used them before so I called them again.
This is my 2nd home that I used DGD.. Professional, prompt, great customer service..5 stars for these guys..😀
Great service! Aaron was very informative and educated me well on the functions of the garage door. He was quick, efficient, and very polite!
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.