Great job. The technician was very knowledgeable.
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 1451–1500 of 1,704 published reviews.
We had an urgent repair need and called DGD Garage Doors. A technician was nearby and was dispatched to our home shortly after. Technician Jimmy K quickly assessed and made the repairs. He had replacement parts on the truck so their was no waiting. We found Jimmy to be knowledgeable, a good listener, patient, and skilled in his profession. I deducted a star because the company website does the opposite of what it promotes. The home page says "Get a Free Estimate". It also says "Never a Service Call Charge". My invoice showed that I was charged a $50 trip charge plus the labor fee. I called the Brooksville office. Trinity stated that the trip charge is their policy. When asked to reconcile this policy against the website, I was also told that the "Never a Service Call Charge" is related to the Free Estimate claim. If a customer rejects the estimate, the visit is free. If the customer accepts the estimate, both a service call fee and labor fee are charged. This is clearly a contradiction and demonstrates a lack of transparency. The company needs to correct their website and I have asked the office to do so. They should restate their offering to "Service Call Charge applies to all completed jobs."
Absolutely first class. Very pleased with prompt and expert service.
Mina he was very efficiency and polit he did a great job on installing my new garage door
I had a great experience with the most calming, professional, relaxed but also super informative man by the name of Josh. He walked me through all of the options available from frame colors to screen types and even payment options. I love the fact that I was not being sold to.Rather we were having a great discussion as I was being taught pros and cons of each option so that my wife and I can make a better sound decision. Thanks Josh
Chris was excellent. Very professional. He took the time to explain all of our options he exceeded our expectations. Garage door opener is very quiet as promised
Everything went smoothly in the appointment. Tyler was professional and courteous. Job well done. Thank you! Kevin K
Joe was great!!! Efficient, thorough, and an all around great person. Made us feel comfortable and explained everything in detail. 5 stars!!!
Mina is a TERRIFIC worker, he was punctual for both service days. He knows what he is doing. He explained everything he was going to do and when job was complete he explained again what he did. Mina is very patient, friendly and polite. Thanks again Mina
Bryon done a great job I will use y’all again in the future thanks
Job done perfectly. Chris did a great job and on time which was appreciated. Will recommend to everyone. Thanks.
Outstanding service from Chris Wilson the service technician that repaired my garage door. His friendly positive attitude and willingness to help is the reason I won't need to shop around in the future for garage door services.
Bryon done a great job I will use y’all again in the future thanks
Discount Garage Doors went out of their way to repair our garage door opener, I called them Friday afternoon and TJ,, their tech, arrived on Saturday with a fully loaded repair truck loaded with anything and everything necessary to repair our door. After he replaced the Logic / Mother Board Saturday he FULLY INSPECTED ALL ASPECTS OF THE DOOR AND DOOR HARDWARE AND ASSURED ME THAT THE DOOR BALANCE WAS EXCELLENT AND ALL DOOR HARDWARE IS WORKING CORRECTLY and then he fully serviced the hardware. IMPORTANT FYI: Trinity Garage Door sold and installed my garage door opener AND PROVIDED ME WITH A WRITTEN 10 YEAR WARRANTEE AND JASON, the owner of Trinity Garage Door, SENT DAVID, HIS TECH, TO OUR HOME AND EVEN-THOUGH I TOLD JASON THAT EVERY ASPECT OF OUR GARSGE DOOR HARDWARE WAS IN EXCELLENT WORKING ORDER AND I SUSPECTED THAT THE OPENER’S MOTHER BOARD WAS FAILING, DAVID REFUSED TO INSPECT THE OPENER; BECAME INSULANT AND ARROGANT AND REFUSED TO INSPECT THE OPENER RVEN-THOUGH I HAD ASKED HIM 3-TIMES – – – I TOLD HIM TO LEAVE – – – AND TRINITY GARAGE DOOR OWNER, JASON, IS REFUSING TO HONOR HIS 10 YEAR WARRANTEE– – – and my 10 year, written garage door contract declares at the very top that Trinity garage door is a “Christian Garage Door company”! ONLY DO BUSINESS WITH DISCOUNT GARAGE DOOR BECAUSE THEY ARE HONEST, PROFESSIONAL, COURTEOUS, PROMPT AND ARRIVE TOTALLY EQUIPT TO REPAIR YOUR GARSGE DOOR. If TJ is sent to your home, rest assured that your door Will be fully inspected and repaired!!! Rev. {Pastor K} Robert Kuiphoff
My service man Daniel Spoto was wonderful. Fast and efficient. Repair was great with a very reasonable price. I’m extremely happy with the service I received. I will gladly recommend this company and Daniel. Thank you.
Excellent service and very professional. Repaired and serviced my garage door in about an hour. Would recommend them highly.
Daniel and TJ were prompt, professional and very easy to work with. I’ll recommend them
Chris came and did a great job! He replaced bearing,springs, realined it. Highly recommend dgd they have been servicing my door for many years.
Daniel, the technician, was great. He worked hard to solve our problem and was very efficient and professional.
Daniel came out and was very knowledgeable. Pricing was fair and he was able to do the job on the spot and even stayed after hours to finish. I would highly recommend Daniel and Discount Garage Doors.
Chris M was my tech and did great work replacing springs and getting me up and running again. DGD is now my permanent garage door repair company and I will ask for Chris again.
Xavier was wonderful and professional. He has only been with DGD for 6 months. He deserves a company award for his services. The experience today was a joy. He could not fix our problem because the manufacturer of the door opener is no longer in business. He did maintenance on our door and gave us prices for a new opener. We will be researching openers.
Prompt, courteous and efficient! Can't do better than that!
DISCOUNT GARAGE DOORS iNC... I would Highly RECOMMEND. THIS co for a)l your Garage Door Needs they are Highly Professional and have an excellent well trained staff to meet all your needs. They show up on time and their Technitions are well Trained . Couldn't have gone any better !! Thank you !!!and Thank ....Bryan Ingels their Teck and Support Person .
Joe was extremely helpful and went above and beyond He also was on time
Installer was very polite, professional and did an excellent job. Could not ask for anything better.
Was a pleasure doing business with this company. They were responsive and quick with their installation. Wall station was not working and they immediately came out to replace the unit. I would recommend their services.
I am beyond happy with the work that Discount Garage Doors did for my garage. Previously, my garage door sounded like the gates of a mideaval dungeon opening. After the work was done, my garage has never been quieter. I really appreciated that the estimate, price options, and work all occured in the same day. Can't recommend them enough!
Hunter was great professional and polite. Very experienced and knowledgeable
Hunter And Will were Super professional and helpful
Quick response and thorough job diagnosing and repairing garage door system following a lightning strike. On site contractor, Jaden.
Chris came out today & installed a garage door opener. Did a excellent job. I recommend DGD to everybody. From Customer reps to the installation rep; 5 stars!
Very excellent and professional
Got home late Friday night. Called got a tech out Saturday morning. Replaced broken spring. I support local company's and would definitely recommend
I called with what I thought was a problem with my door. Hunter arrived and assessed the door was ok and that the jerking was normal due to type of motor and don’t worry about it. He did the service and let me know I had a quality door and should be good for years to come. As a retired mechanic it was good to meet someone that is honest and straight forward. If I do have issues in the future I would not hesitate to call on them again.
Once they stuck to a schedule they were in and out in 15 minutes (canceled once time change twice) But no detailed instructions to set key pad code if I needed to change it
Did a good job of tuning up and adjusting my garage door. Pleasant and professional
The representative was courteous and efficient. He gave me the amount the replacement was and he did the work quickly and efficiently and was courteous.
Great guys. Pleasant to work with. Repaired/adjusted doors under warranty. Working better than ever now.
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.