Customer service was top-tier! Gorge Had great vibes from the time that I walked in the building. I damn near wanted to buy two cars. He was so good at his job. Super professional went out of his way to do a couple of small things. Type of customer service you don’t find anywhere anymore. He’s great!!
BUSINESS REVIEWS
California Motors Direct - Santa Ana
2345 N Grand Avenue, Santa Ana, CA, 92705, United States
Write a reviewAbout California Motors Direct - Santa Ana
California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.
Customer reviews
Showing 201–250 of 1,545 published reviews.
Anthony was so great! Clear communication and super patient through the process. He was very understanding and really helped us understand everything about the 2020 Mustang we were looking at.
Josh the salesman helped me out through the whole process. Really cool guy. Definitely check them out!
Anthony help us get a f150 he was so patient with us I appreciate
Jorge was an excellent salesperson who truly impressed us with his professionalism and friendliness. His customer service was amazing, making the entire process smooth and enjoyable. He went above and beyond to ensure both my boyfriend and I felt valued and taken care of.
Great experience buying a car from California motors direct….if you’re looking for a car come to this place plenty of nice cars…see Adan.
Great experience !!! Second time buying a car here. The customer service is amazing and sales people really help you find what you’re looking for. Process is not as long and tiresome as other dealers. I’ll definitely come back in the future.
Josh helped us get a great deal on an Audi. Very friendly and communicative
Josh was great! Very friendly and thorough! Great car buying experience!
Joshua was great! Very knowledgeable and unquestionably great customer service. Thank you for making the impossible, possible
Anthony was very detailed, thorough and explained everything very clearly to get me the Lexus CT I wanted. Great interaction and service.
Steven and the manager were very helpful ! Great experience I recommend coming here for your car!
I purchased a 2022 Honda Civic Hatchback Sport Touring with the help of junior and i’m really satisfied! Everyone here was extremely kind and helpful I didn’t feel pressured to make a decision and they kept everything very open and honest! I would recommend coming here!
Amazing Service!! Thanks for all the help Eddie.
Customer service was great in the end. Got what I wanted at a great price
Great service straight forward sale From anthony finalizing the sale and george initiating it, Thank you and will be returning for my next purchase.
Made the searching and buying process very easy. Adan assisted with all facets of the process and smoothed it all out. Very pleased with the whole experience! Would come back again to purchase.
So far i've gotten 2 cars from here. Got both through Ed at a good rate w/ a good monthly payment. He's very thorough with the process, doesn't add any extra unwanted fees, & doesn't try to scam you! 10/10 experience, Ed went the extra mile with customer service for me. Highly appreciated & highly recommend, especially for first time buyers.
Just got a second loan from this dealer and let me tell you I will be back for my 3rd one .. if you are looking for a honest / caring / reliable sales person ask for Ed he will do his best to help you in every way possible, I highly recommend him and this dealership.
Ed was very helpful and I was able to get what I want very smoothly. Highly recommended ;)
Amazing service. Thank you Ever for my RC F!
i was attended by eddie the salesman and he was a very nice energetic and patient salesman. It was quick and easy definitely recommend coming in.
C.M.D WAS AMAZING. I HAD THE PLEASURE WORKING WITH CHRIS. HE WAS SO PATIENT WITH ME AND ANSWERED ALL MY QUESTIONS AS A FIRST TIME BUYER. HE WILL GET TOU RIGHT AND LOOKING GOOD IN THE CAR YOU DECIDE TO PURCHASE.
Hands down best dealer in SA get at eddie for all your car needs my man hooked us up and will do the same for you!
I am very happy they help me and my Husband out. I your looking for a car come here CMD SANTA ANA ask for Jesse andKifah
Called in about a car, dealer reached out to us to ask us any questions we may have had. Really friendly and professional. Scheduled us a test drive for the next day, took the car home same day. Junior was really friendly and helpful in getting us in and out of there as quickly as he could.
Junior was nothing but helpful! Thank you so much again!
Eddie was great!
Had a great experience with Gorge, accommodated us where needed and very helpful.
Anthony was very helpful and comfortable to work with, had a smooth overall experience with letting us test drive the car we were looking at, and helped make all the processing at the end more bearable.
Great customer service Gorge helped me out with my purchase
From the moment I stepped out of my car, Anthony was right there to greet me and immediately asked which vehicle I was interested in no time wasted, just straight to business. He was incredibly friendly, professional, and worked hard to get me the absolute best out-the-door price. The entire team at California Motor Direct was welcoming and easy to talk to. The vibes were great, and everyone genuinely put in the effort to make the numbers work. I really appreciated how transparent and dedicated they were throughout the whole process. Highly recommend!
George was great to work with. We told him which car we wanted to see. He brought it out and we test drove it. Really liked the car told him we wanted to take it and had our own financing. At no point during our process did George pressure us. He didn’t try to upsell us on anything. He explained everything in terms we understood. Made us feel comfortable and relaxed. If you go into the California Motors Direct in Santa Ana ask for George and you’ll leave with the car you want knowing you were treated great!!!
A great experience
A great experience
Adam Is very helpful, Gave me a list of car at the price range i was looking for. Ended up leaving the vehicle with a grade deal
Josh was very helpful , great experience.
Just bought my second car from California motors direct both times have been the best experience I’ve had buying a car simple easy no hidden fees got more for my trade-in then Carmax offered me thank you Junior and Benjamin for being so honest and upfront, and making this experience, a memorable one thanks again
Joshua V was great and very professional! No hassle experience would truly recommend to everyone - totally LOVE my MERCEDES yaaasss❤️💯👑 Thanx Josh & tha team!
Josh helped me get this deal done was honest and on point got things done quick California motors direct Santa Ana is the dealer to come to ask for Josh !!!
Such a great and quick experience buying a car from josh! Everyone there was so welcoming and josh made it just a great experience!
Gorge and the team shipped in a car from another location. They went out of their way to get me the car I wanted.
Anthony Fernandez was very professional and provided great client service.
Andrew made everything easy. Def a man to see. He explains everything and is honest. That’s all you can ask for
Junior and Christian were amazing help! I highly recommend buying a car here. Junior the salesman and Christian the finance manager guided us through every step of the way with no pressure or commitment. They helped us get the offer we wanted on our trade-in and secured an incredible deal for my wife and I.
Luis Serrano was very helpful,kind, outgoing for the customer,kept offering water and snacks, and even let me use a phone charger took care of me and my family very well, great hospitality.
Walked in, made a deal quick, got fed and now my brother owns a tesla, Gorge Garcia helped us
Shout out to Anthony for the help, I called ahead of time for availability and he was able to give me all the specs over the phone . I was also running late and he was still able to accommodate. I ended up getting the 2025 Kia K5 GT-Line and absolutely loved it. Also the Manger was great thank you Kifa!!!
Frequently asked questions
What can I expect during the car buying process at California Motors Direct?
The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.
Are there many vehicle options available at California Motors Direct?
Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.
How does California Motors Direct handle trade-ins and financing?
The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.