Walking into California Motors was the best experience Thank you Eddie for providing me with great customer service. And making sure my question and doubts were answered..
BUSINESS REVIEWS
California Motors Direct - Santa Ana
2345 N Grand Avenue, Santa Ana, CA, 92705, United States
Write a reviewAbout California Motors Direct - Santa Ana
California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.
Customer reviews
Showing 651–700 of 1,545 published reviews.
I had a great purchase experience here at California Motors. Justin Flores was great and made sure he got me the payment I was looking for
Darrell was very helpful with my car purchase and made it a great experience. After I picked up my car, there were some issues with it, and Darrell coordinated with the Service Department to resolve them. Thanks Darrell!
Joshua V. was amazing and really helpful. Made sure I was good as I was waiting and made sure I left in the car I wanted
Josh was amazing!! Best car buying experience I have ever had!! Entire staff was great to work with!! I’d definitely come back again.
Had a great experience the team worked hard to give me a favorable approval. My sales person Darrell is polite kind and patient recommend working with him in the staff was very personable conversations the downtime while you’re waiting for responses from Banks and air conditioning.
Got my beautiful 2021 Kia Sorento from Raul. He was really nice and helpful he got me a nice deal that beat my bank's offer. I highly recommend California Motors Direct. Go with Raul he'll help you out.
Anthony was great to work with I highly recommend using him
Joshua Villalobos was very helpful and knowledgeable and made the purchase process very smooth and easy.
Thank you to Anthony for help get my first car today.
Jamal made the car buying process easy and stress free. He didn’t pressure us, answered all of our questions, and was a pleasure to work with. Thank you Jamal for getting me into the perfect car!
My boy Andrew and the crew looked out got me in the Tesla. Thank you guys God is good. God bless.
Jamal and David were great help I have never been helped out this tentatively in any other car dealer.
Andrew Hidalgo was very helpful. I came here for my son. He was happy to leave with the keys to his new car. Andrew made sure to help us get the best rate and deal possible.
Great experience thanks to Johnny Gomez and Benjamin Fernandez. Got me the car I wanted at the rate I wanted. I highly recommend these gentlemen and will definitely be coming back in the future because of their professionalism.
Thanks to Andrew from the Santa Ana location, it was a smooth and easy process. I’d buy form here again
I recently purchased a car, and Darrell was the sales representative who assisted us throughout the process. He was exceptionally kind, patient, and took the time to show us a variety of options that suited our needs. Darrell’s professionalism and attention to detail made the entire experience smooth and enjoyable. I truly appreciate his dedication to customer satisfaction and highly recommend him to anyone looking for a great car-buying experience.
Josh was amazing, after being down and out and feeling like I had no luck, he helped me in the best possible way for me and my 2 boys. Thank you so much!!
I recently had the pleasure of working with Jamal at California motors direct, and I can’t recommend him highly enough. From the moment I arrived, Jamal was welcoming, attentive, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and guided me through the process with patience and professionalism. His expertise made the car-buying experience smooth and enjoyable. Thanks to Jamal, I drove away with a BMW vehicle that perfectly suits my needs. If you're in the market for a new car, Jamal is definitely the person to see!
Raul dealt with my situation with so much grace and patience and he got me in my dream car in just a little time. This is a great place good vibes and good people that want to help you get a car that fits you!
Justin Flores was EXTREMELY helpful made the process of buying a car so much easier would definitely recommend friends and family!
Justin was great very helpful very informative, informed us of every document signed
Raul helped me buy my first car and gave me amazing advice for my finances in the future. The whole team was sweet and funny. They also like Drake so i’m here for that any day! Thank you so much !
I purchased a 2018 Chevy Silverado today, and I couldn’t be happier with the experience, all thanks to Darrell. From the moment I walked into the dealership, Darrell made the entire process smooth and stress-free. His knowledge about the vehicle was impressive, and he answered all of my questions with patience and clarity. What really stood out was Darrell's commitment to finding the perfect truck for my needs. He took the time to understand exactly what I was looking for and never pressured me into anything I didn’t want or need. His honesty and integrity made me feel confident in my purchase. The paperwork process was quick and efficient, and Darrell made sure I was comfortable and informed every step of the way. I’m thrilled with my Silverado and know I made the right choice. I highly recommend Darrell to anyone in the market for a vehicle. You’ll be in excellent hands.
This place was so great! The cars were nice, and the customer service was amazing. They weren't difficult or complicated or rude. They all work together so well that the communication process was so easy and effective, it took the stress away from the car buying process. They were with me every step of the way and the quality was absolutely worth it. Junior was so courteous and thorough. The dealership was comfortable and they had coffee. So great. I would totally recommend this dealership.
Josh helped me out after someone else was helping me. Had a stressful time but he made it easy and made everything happen. Thank you for making sure I walked out with my car!
Bryan is absolutely wonderful and knowledgeable. I trust him 💯 🙏🙏🙏❤️
I had been debating on buying a car cash from an auction or a dealership I didn’t want to deal with a high monthly payments or high interest rate. I came in to shop around and I ended up purchasing a car with warranty , really great pricing & low interest rate. My car salesman (Joshua Villalobos)didn’t force me into anything I didn’t want ,was very transparent with all the details and history of a car rather than putting me in a car with high interest rate or out of my budget. He listened and was patient & made this experience more comforting. I will be back with family for their next car.
amazing service super cool people , got me through the paper work easily and helped me out with my options of cars , came out with a amazing challenger.
Junior was really patient, understanding, and helpful. Especially cause I was a first time buyer, he helped me throughout the whole process. Gave me information I never knew I had the option to do. Great salesman! Besides Junior, the whole crew helped me out as well. Cool and made me feel comfortable throughout all of it.
Joshua was super helpful when coming to cali motors direct. He help me find the right car i was looking for and did an awesome job in helping me with the whole process! If you come by you should ask for him! Thank you Joshua!!
Great dealership. Jamal was very helpful and helped me purchase my vehicle with no problems what so ever.
Working with Josh at California Motors Direct was such a pleasure. He made the process easy and enjoyable.
Saw a car I liked on cars.com and called California Motors Direct to see if it was still available. Junior answered and helped me with this. I went down to the dealership and asked for him. I enjoyed working with Junior because he wasn’t a predatory salesman, didn’t make me feel pressured at all, and gave me the time I needed to make my decision and feel comfortable. He was patient and understanding. He had a calm demeanor and was down to earth. He was able to get me a good deal and his finance manager, Benjamin, even helped me score a lower rate. I was super appreciative and thankful of their generosity. They handled everything for me and I kicked back. The whole process took around 3 hours. Not bad. Thanks Junior and Benjamin!
Raul was very helpful with our purchase today. Very understanding about my concerns. Great customer service with Benjamin's help.
Raul Amaya was incredibly helpful! Professional, straight forward, and friendly. I recommend him!
Came in today in a hurry Raul made my cur buying process quick and easy. He helped answer any questions I had and was very personable. great experience!
ANTHONY WAS ABSOLUTELY AMAZING!!! BEST CAR BUYING EXPERIENCE I'VE EVER HAD. KNOWLEDGEABLE, PROFESSIONAL DEFINITELY RECOMMEND ANTHONY FOR YOUR NEXT CAR BUYING EXPERIENCE 👌
Gorge Garcia did an amazing job assisting me in finding the right vehicle and getting a great rate! If that wasn’t enough he was able to get me a great trade in offer on my vehicle.
We were helped by Junior and Anthony, they both made everything very easy and simple. They were very professional but also made the experience as laid back as possible.
Darrell did a great job in explaining to me more about the car that I was purchasing. He is knowledgeable and his customer service throughout the purchase was amazing.
Josh was great in customer care and all around good experience for my purchase needs. There are a lot of bad reviews online about this dealership but people don’t realize that every place will have ups and downs depending on their own situation. These guys are a great place to work with and would recommend to anyone who is a serious buyer!
I recently had the pleasure of purchasing a car at California Motors Direct with the assistance of Darrell, and I can't recommend his service highly enough. From start to finish, Darrell made the entire process smooth and hassle-free. His professionalism, patience, and deep knowledge of the vehicles really stood out. He took the time to understand my needs and offered insightful recommendations, which made my decision-making much easier. If you're looking for exceptional customer service and a seamless buying experience, Darrell is the person to see. Thank you, Darrell, for making this a fantastic experience!
Raul has great Communication and patience and made the process very easy. Make an appointment with him and he will ensure to find you the best deal and vehicle for your needs.
Andrew Hidalgo was very professional and was able to help me get the car I wanted at the right price
Had a good shopping experience. Raul helped me get a new car!! Thanks Raul!!
Definitely seek out Josh if you guys are here he made this the easiest process ever getting a car Thankyou guys again!
Frequently asked questions
What can I expect during the car buying process at California Motors Direct?
The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.
Are there many vehicle options available at California Motors Direct?
Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.
How does California Motors Direct handle trade-ins and financing?
The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.