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BUSINESS REVIEWS

Black Cloud Tattoo and Piercing

116 West John Street, Matthews, NC, 28105, United States

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About Black Cloud Tattoo and Piercing

Black Cloud Tattoo and Piercing, nestled in the vibrant heart of Charlotte, is a premier destination for exquisite ink and body art. Renowned for their impeccable cleanliness and professionalism, the studio boasts a team of highly skilled artists like BeeBe and Manny, whose meticulous work garners rave reviews. Whether it's your first tattoo or piercing, or you're adding to your collection, the friendly staff ensures a comfortable and reassuring experience. With a reputation for tight line tattoos and gentle, precise piercings, Black Cloud is the go-to spot for quality and value. Clients leave not only with stunning body art but also with the confidence to recommend this studio to others seeking top-notch service in a welcoming atmosphere.


Customer reviews

Showing 1–50 of 1,252 published reviews.

Google

Jamison was great for my first tat

Kenan DeanJul 25, 2026
Google

Aidan MartusJul 22, 2026
Google

Trinity is the best!! She did a great job on my piercing! One deep breath and it was done!!😊🩷

Becky CraigJul 16, 2026
Google

Great chance. Great guy that pierced. Clean and sanitized atmosphere. Awesome price and quick service! ⭐️⭐️⭐️⭐️⭐️

Vonda BMay 09, 2026
Google

Caleb was absolutely amazing!!!! My niece and I went to get our noses’ pierced on 5/3 and had the smoothest experience. The shop was clean, the selection was great and we were educated on how it would go before we got started. Not only was Caleb experienced, he was also extremely personable and made us feel at ease and answered our many questions! My piercing is healing nicely and I’m in love with how it looks! I would Definitely recommend him a thousand times over!!!!

Kandace HillMay 06, 2026
Google

Got a piercing and it was so smooth. Was talked through the process and had a great, personalized experience!

Carlyn BrockMay 06, 2026
Google

Caleb did my faith piercing along with my best friends. He was amazing, personable and made us feel really comfortable.

Shaquille WhiteMay 02, 2026
Google

Great experience!

Joan L. WhiteApr 30, 2026
Google

So happy to have discovered Black Cloud! If you want a great piercing by an expert, this is the place to go. Reasonable price for great work in a beautiful and clean environment.

Dawn BlackwellApr 21, 2026
Google

Great artist! His work is beautiful ! My daughter and I had a great experience!

Morgan SarantopoulosApr 16, 2026
Google

Myself & my 3 kids received a few piercings. We chose black cloud overall great experience.

Deja LandyApr 16, 2026
Google

KLEIDERTATTOO did amazing work for me. Great communication, caring work and a true artist!

Justin BeardsleyApr 13, 2026
Google

Kathy JoyApr 13, 2026
Google

We had an excellent experience getting ears pierced. Friendly piercer, and clean environment at the new location.

The SudimacksApr 08, 2026
Google

I had a really great experience at Black Cloud in Matthews. I originally had a bad experience at another shop where my eyebrow piercing was done incorrectly and left me with a scar, so I was honestly a little nervous going somewhere new. But at Black Cloud, the service was amazing from the start. Kaleb did both my eyebrow and lip piercings, and he was super sweet, patient, and made me feel really comfortable the whole time. He also took the time to give me helpful tips on how to heal the bump/scar on my eyebrow, which I really appreciated. Overall, the environment was welcoming, and everyone there was professional and kind. I definitely recommend Black Cloud if you’re looking for a place that actually cares about their clients and does things the right way.

Jay PovisMar 30, 2026
Google

Jaimee RitchotteMar 30, 2026
Google

Nerissa AllenMar 30, 2026
Google

Easy, affordable and painless!!! We will be back!

Demetriel StackhouseMar 28, 2026
Google

Caleb was absolutely amazing. He was warm and friendly and very professional. He took care when I felt faint after the piercing and he was very considerate while doing my daughter’s piercing. I could not recommend him enough.

Rachel DunlopeMar 24, 2026
Google

Eunice GikuriMar 24, 2026
Google

Friendly staff, clean environment, service was quick but didnt feel rushed. Will be looking to go back for some ink work next.

Millie CarlMar 18, 2026
Google

Very friendly, professional, and would recommend to anyone who wants quality work and service.

William HubertMar 17, 2026
Google

Joslyn SpannMar 16, 2026
Google

We arrived just after opening on a Saturday and were helped right away. My questions were answered and the whole piercing process was handled very smoothly. It was an easy experience and everything has healed very well. I would highly recommend Black Cloud for piercing services.

Laura GriffinMar 15, 2026
Google

Have been twice for ear piercings and always a great experience!

Julie TacheMar 14, 2026
Google

Jasmine GleatonMar 12, 2026
Google

Martel ArkwrightMar 06, 2026
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Ariana JonesMar 06, 2026
Google

Sofia CastroMar 04, 2026
Google

D LaFeb 28, 2026
Google

10/10 would go back

Kelly Ann CohenFeb 24, 2026
Google

Myself and my sister came in together to get pierced because we have had good experiences at Black Cloud in the past. From beginning to end we had great service, and I can say that Caleb is a competent and professional piercer. He gave us his info at the end of the session if for any reason there were any issues with the healing process. I would definitely go back and recommend Black Cloud to friends.

Victory JohnstonFeb 22, 2026
Google

marieFeb 19, 2026
Google

Exactly what I wanted!

Joellen WolfFeb 19, 2026
Google

Chelsea BelyeaFeb 18, 2026
Google

Had a great experience there would come back again. very professional

zoie roseFeb 18, 2026
Google

Cara RansonFeb 16, 2026
Google

Good service

K GFeb 16, 2026
Google

Very nice polite lady that helped me.

AngelFeb 14, 2026
Google

I went in for a walk in for a belly button piercing and it was a great experience. Kaleb did my piercing !

Erin DanielsFeb 13, 2026
Google

Michele ShannonFeb 09, 2026
Google

@_kaylhebb_ was kind, reassuring and just terrific. My daughter couldn’t be happier with the lip piercing! Thank you!

Lisa GonzalezFeb 07, 2026
Google

Lucas StewartFeb 01, 2026
Google

10/10 Recommend

nique davisJan 31, 2026
Google

Quick, painless and very professional

Linda PriceJan 27, 2026
Google

jennsey davilaJan 17, 2026
Google

Caleb was so wonderful and sweet! He did my second nostril piercing. The shop was clean and had a great vibe! The prices were also great!

lavJan 13, 2026
Google

The piercing artist was very patient and knowledgeable. He did a wonderful job with the piercing and explaining the process. We are very satisfied.

Mauricrist GuzmanJan 13, 2026
Google

Did a walk-in with 4 people and it was so quick and so fun! I was very nervous about getting my helix done but it wasnt bad at all and our piercer was great! He also took the time to talk to my sister about the different options to fix her uneven lobe piercings and did a great job evening them out!

Taryn KaneJan 10, 2026
Google

Kaleb was amazing!

Genora ColeJan 08, 2026

Frequently asked questions

How clean and sanitary is Black Cloud Tattoo and Piercing?

The facility is consistently described as very clean and well-sanitized, with staff practicing proper hygiene and changing coverings between sessions.

What can I expect regarding the speed and comfort of piercings?

Piercings are generally performed quickly and with minimal pain, with many clients noting a comfortable and gentle experience from attentive and patient piercers.

Are the staff knowledgeable and helpful with aftercare instructions?

Staff members are reported to be informative and professional, providing clear aftercare guidance to ensure proper healing and answering any questions customers may have.