Quick and efficient. Was shown before and after pictures. (Insulation)Great job at a reasonable price. Cleaned up when they finished. Very satisfied.
BUSINESS REVIEWS
Dilmak Services
15302 East Loop 1604 South, San Antonio, TX, 78223, United States
Write a reviewAbout Dilmak Services
Dilmak Services, nestled in the heart of San Antonio, has garnered high praise for its exceptional air conditioning and heating solutions. Customers rave about their professional, punctual, and value-driven services, highlighting the team's attentiveness and politeness. With a reputation for thorough work, from detailed inspections to clean and efficient installations, Dilmak stands out for its commitment to quality and responsiveness. Their technicians are not only skilled in their craft but also excel in customer service, ensuring that every interaction is as comfortable as the climates they help maintain. Whether it's a late-night emergency call or a routine check-up, Dilmak Services is highly recommended for anyone seeking reliable and professional HVAC services.
Customer reviews
Showing 501–550 of 571 published reviews.
Great service guys very professional.
Thank you Dilmak for your prompt attention to our service request. Your technicians were very professional and knowledgeable. We like how they wore covers over their shoes and didn't mind me asking stupid questions. ~Melissa & Robby
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Thank you Dilmak for your prompt attention to our service request. Your technicians were very professional and knowledgeable. We like how they wore covers over their shoes and didn't mind me asking stupid questions. ~Melissa & Robby
Thank you Dilmak for your prompt attention to our service request. Your technicians were very professional and knowledgeable. We like how they wore covers over their shoes and didn't mind me asking stupid questions. ~Melissa & Robby
Mini AC split repair and recharge work done professionally
Positive: Professionalism, Quality, Responsiveness
Great ,fast, fair and efficient service. I recommend this to anyone for any air conditioning system needs.
Ecobee Lite 3 install.
What can I say awesome service The tech explains And shows me what he is going to do he takes a picture and a after picture the difference is incredible , I'm very happy with the work and the reasonable price
Always fit you into schedule. They do quality work. Very happy with them.
Positive: Professionalism, Responsiveness I had a condensing unit burn out on me in the middle of summer (well, a week ago). They sent a technician the day we called and diagnosed it immediately. The part was under warranty, but the manufacturer wouldn’t have it in stock for possibly 4 weeks! We weren’t going to make it in June-July!! We worked with them to find a third party distributor who had the part, secured immediate freight from Dallas, and they worked until 2:30am last night to get the job done after what I can imagine was a super long day for those techs (I went to bed and left them to close the gate to my back yard). All gentlemen. They made sure to top our refrigerant off too.
Had an AC checkup and cleaning done. They were detailed and showed me before and after pictures.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value When I couldn’t find anyone to help us out after hours to fix our AC, Dilmak responded quickly! Trevor was very professional and explained and showed us everything that was going on with our unit! I will not look anywhere else as they are very accommodating and fair with their prices. Thank you guys for your prompt service and communication. I will be spreading the word!!
Extremely pleased, he took his time to explain each phase of trouble shooting the problem. Very Professional and courteous.
Called because raccoons had partied in my a/c ducts. They came out the same day, did a temp repair immediately and arranged to replace the ducts the next day. Great which was explained to me every step of the way. Everything fixed in 24 hours. Well, except the raccoonsâ ¦
Positive: Professionalism, Quality, Value
Great service!
The technician that came out was incredibly thorough . He looked at every possible reason for problem and through his process of elimination was able to determine the problem. They provide every option available to me and the cost . There was never any pressure ! The ladies at the office are amazing ! They orchestrated the whole experience and did what the said they would do. Great integrity , professionalism and customer care at this place.
Great honest ethical company to work with. They provide excellent helpful service. A real class act.
Dominique was knowledgeable professional and efficient.
Positive: Professionalism, Value The technician was very professional and did a thorough job. He also gave me important information regarding my AC filters. I will definitely use Dilmak services in the future.
The guy who came out was very courteous and sent me pix. He took the time to answer my questions.
Service was on point. Excellent customer service!
Positive: Punctuality, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The contractors were very professional and did a wonderful job on my ductwork repair and water heater. I will definitely use Dilmak services in the future.
Positive: Professionalism, Quality, Responsiveness very thorough inspection and explanation of recommendations
They were fantastic!! They took great care of us. Henry and Moe did a wonderful job installing our central ac unit and upgrading our system. They made certain everything was perfect!! The ladies at the office made sure everything was taken care of at their end. Thank you everyone for a fantastic job done so fast!!! The Cavazos Family
Positive: Professionalism, Quality, Value
Found them online through a search and they have been incredibly responsive and helpful. We had our ducts cleaned and UV light/allergen cleaners installed and the difference in allergy symptoms was amazing! They have been the most communicative service we have ever worked with and everyone that has come to work at our home as been great. We have already signed up for the annual maintenance plan!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Dilmak Service What I like about this company they come when I needed them they are professional at what they do when they come in they put covered their boots and they left the place clean Hendry did a wonderful job thank you Dilmak Service I’m going to keep using this company from now on.
Dilmak was great!! They came out when no one else could. James was professional and kind. He was also cool. Thanks Dilmak.😚
When they say they will arrive, they do!! Very friendly and great customer service.
stay inquired on your cps rebate if you qualify for one.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. No pictures but a very clean and quick installation was performed and the process from start to finish was quick and painless with no hidden or unexpected price adjustments.
Positive: Professionalism, Punctuality
There isn't much they can't do. My project was challenging, but Dilmak had a creative solution everytime.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I loved the professional experience with this company they are very competitive and on point. I dealt with Sandy and Rudy whom are very attentive and very professional if you are interested in A new system or any repairs to an existing system look no further than this company as you will pleased with their services.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value First time customer treated like a 20 year customer. Prompt reply, a tech that even took the time to patiently explain the furnace system and possible failure points as I looked over his shoulder. Found the problem, tracked down part to my 23 year old furnace and made the repair as well as cleaning up sloppy wiring by other companies. Truly a pleasure doing business with them. Followed up after visit just to make sure I was satisfied and if there were any further questions. I experienced what ‘service’ should be.
I highly recommend DilMak Services ! They replaced the entire duct work of a house built in 1957. Another company said it could not be done without cutting through the ceiling since there was only 12â Attic crawl space. They quoted me the price to tear into the ceiling where the ducts would be installed, the price to install along with the price to repair the ceiling. DilMak came to the rescue and made one hole in the ceiling and magically changed all ducts. They were finished in one day and the price was significantly less since they didnâ t have to tear through the ceiling ! They were very respectful and courteous as well! Did I mention I highly recommend them? :) Donâ t waste anymore time looking! Hire DilMak!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We needed a secondary drain line replaced and new AC ducts run to our bathrooms. They were on time when giving the quote and when they showed up to do the work. Very knowledgable about what needed to be done and I was very happy with the price. I would recommend using their services.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. Personable, knowledgeable and professional. The technician quickly identified why my AC had stopped working. Replaced the damaged part, cleaned the unit and had my AC working efficiently very quickly.
Positive: Professionalism, Punctuality, Responsiveness
The technician was very professional and knowledgeable. The customer service team is friendly and easy to work with.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Replaced the coil. Due to Freon leak. The technician was courteous and very professional. He completed the job in about half the time I was expecting. And he wore his mask The whole time he was here even when he was outside.
Frequently asked questions
How knowledgeable and professional are Dilmak Services' technicians?
Dilmak technicians are described as very knowledgeable, professional, courteous, and thorough, often explaining issues and solutions clearly to customers.
How does Dilmak Services handle scheduling and response times?
Dilmak is noted for prompt responses, often providing same-day or next-day service appointments, with good communication and timely arrivals.
What can customers expect regarding honesty and recommendations from Dilmak Services?
Customers report that Dilmak provides honest assessments without pressure to upsell, offering reasonable recommendations and focusing on necessary repairs or maintenance.