Frequently Asked Questions
FAQ's from customer experiences
What types of computer repairs does Zombie Computers handle?
Zombie Computers repairs a variety of issues including broken screens, hinges, charger ports, battery replacements, and hardware diagnostics for both PCs and Macs.
How does Zombie Computers communicate with customers during repairs?
The technician provides updates throughout the repair process and offers clear explanations of issues and solutions, including phone support when appropriate.
Can Zombie Computers diagnose problems without bringing in the device?
Yes, initial troubleshooting and guidance can be provided over the phone to help identify issues and recommend next steps before an in-person visit.