Frequently Asked Questions
FAQ's from customer experiences
How can I get help with technical issues or accessing reports?
You can contact Wholesale Payments' support team for assistance. Representatives can guide you through technical processes such as accessing batch reports or troubleshooting device issues.
What should I do if I suspect my account has been compromised?
If you believe your account is compromised, contact Wholesale Payments customer service immediately. They can review your account status and help ensure your staff and transactions are secure.
How does Wholesale Payments support customers during technical problems?
Wholesale Payments provides step-by-step guidance over the phone to resolve technical problems, including software downloads and batch processing issues, with patient and detailed support.