Very helpful in store and quick delivery! Quality furniture.
BUSINESS REVIEWS
Wall 2 Wall Furniture & Mattress
527 E MAIN ST, WALLA WALLA, WA, United States
Write a reviewAbout Wall 2 Wall Furniture & Mattress
Discover the heart of home comfort at Wall 2 Wall Furniture & Mattress in Walla Walla, where quality meets kindness. This family-owned gem offers a wide selection of stylish furniture and cozy mattresses, ensuring every customer finds the perfect fit for their home. Renowned for their exceptional service, Trevor and his team go above and beyond, from assisting single parents in need to providing free delivery and old furniture removal. Whether you're furnishing a new home or upgrading your living space, Wall 2 Wall's commitment to personal touch and community support makes them the go-to destination for all your furnishing needs.
Customer reviews
Showing 1–50 of 136 published reviews.
We would like to thank Brian and his staff at W2W for a great experience in buying a bed the other day. We somewhat knew what we wanted, had a price range and Brian spent about 30 minutes showing us our options. The personal service was exceptional, his knowledge of mattresses was impressive. He make us a great deal, threw in a frame for free. They came to the house and set up the bed, took our old one away, all for free. Who does that anymore ! We would highly recommend everyone to check out W2W. #buylocal
W2W was so helpful in choosing the right bedroom furniture over the phone. On delivery, the men quickly and efficiently set up the furniture and hauled out my old set. I was extremely pleased!
We’ve purchased all of our furniture from Wall to Wall Furniture since moving to Walla Walla, and we wouldn’t go anywhere else. Brian, Trevor, and the entire team are outstanding. They are knowledgeable, friendly, and always go above and beyond to make sure you find exactly what you need. We’ve never felt pressured, and they genuinely care about their customers and the experience they provide. Their customer service is second to none, and the quality of the furniture has always been excellent. We absolutely love this place and highly recommend W2W Furniture to anyone looking for great furniture and even better people!
I had the best experience buying a new couch from Trevor. He went over and above to explain differences between the 2 couches I was interested in. He also gave a great price, next day delivery and removal of my old couch. The best customer service I have received in years!! I love my new couch! Thank you Trevor for your outstanding support!
Very helpful in design tips. Helped me to find a unique piece for a smaller space.
Friendly salesperson, negotiable prices, had a great experience.
We had an awesome experience shopping here! The furniture selection was beautiful, and high quality. What really made the visit stand out was the amazing staff, everyone was friendly, patient, and genuinely helpful. They made the whole process easy and enjoyable. Highly recommend this store if you’re looking for great furniture and excellent customer service!
Wall 2 Wall Furniture has an amazing home town feel. Sure they are a business trying to make a living but they are also very kind and generous. Even if you think you cant afford their furniture you should still go check them out. You never know what they might be able to do for you. They also have free local deliveries! Thats better than anywhere else you might find in the area!
We had an amazing experience working with Brian and Trevor selecting 3 new bed sets, 2 sectionals and a dining table for our new home! Couldnt be more pleased with the personalized service we received and the quality of all the furniture that arrived! They even were able to set it all up in our new place so we had a comfy bed our first night! Thank you to Brian/Trevor and team for your attention to detail and amazing customer experience!
If you’re looking for unmatched customer service, this is the place to go shopping!! Quality merchandise and knowledgeable owners. I will be a repeat customer.
Brian took the time to explain the available choices so I could make an informed decision on a new sofa. The experience was great!
So great!
It was fast.They were caring they helped me out a lot to get the right fit of a chair.I needed , oh I would recommend them to everyone
Ive never had such great service and care anywhere. They advised me to exchange my elderly moms brand new chair as it was unsafe for her needs. This was at great inconvenience to everyone. Especially THEM! Such kindness from delivery people to owner. They didnt have to care, the sale was over. THANK YOU WALL 2 WALL. Small town service is alive. ♡♡♡
Not surprisingly, Brian and his team are top notch. Couldn’t be more pleased with our purchase. #BuyLocal
The he sales team were great. The delivery team was awesome. They know service.
I needed a new recliner. I went to Wall 2 Wall Furniture & Mattress. As I like to support local businesses. Brian and Trevor have great customer service. Brian helped me pick out a recliner lift chair that would be best for me. I will certainly being going back to them in the near future for a couch and mattresses.
Brian was extremely helpful and knowledgeable. He went out of his way to insure that we had a speedy delivery. Great all around service!
Best furniture store in town!! They have a great selection, very knowledgeable about their products and excellent customer service. Highly recommend!!!
I was pleasantly surprised at how helpful everyone was. My mother in law is 95yrs old and the staff was very accommodating for her,I would recommend them to anyone, also all of the furniture is American made.
Very easy to shop, buy, and free delivery! Delivery was on time with notice, and even detailed to the addition of chair leg pads to prevent scratches on the wood floor before placement.
We have always had a great experience at W2W furniture. The Owner and Son are so helpful and knowledgeable about what we are looking for especially when we are not sure. We have bought about 3 different items in the past and just added a recliner for husband. From looking to buying to the delivery I can’t say enough about this store. Thank you so much, we will be back.
Thank you Wall2Wall for the personal experience in purchasing my new sofa. Friendly, and excellent service from start to finish.❤️
The team at Wall 2 Wall was top notch! They were patient, informative, & flexible. No hesitation going back for my furniture needs. I highly recommend with no hesitation!
Great customer service and very prompt delivery, will be back again!
Everyone at Wall 2 Wall Furniture & Mattress was great. They definitely know their profession and provided superior customer service. They have good taste too. Thank you!
It was a great experience and I never felt pressured to buy anything. I knew what I wanted and they made the whole experience very pleasant. Will definitely recommend
Loved our experience with Wall2Wall. They went above and beyond in what we expected out of a furniture store. The wife and I are extremely satisfied with our new recliners. We’ll shop there again and highly recommend.
I can always trust Wall 2 Wall Furniture for my needs, beautiful pieces, and fair prices.
Brian was really great to work with. This is the second time I needed to get a lift chair for my aging parents and the experience was fantastic. I would recommend seeing them for any of your furniture needs. Thanks for all of your help.
Excellent service and delivery.
Great customer service! They carry quality furniture and mattresses and take time to answer questions. Delivered our furniture on the day promised. When they were ahead of schedule they called to ask if it would be convenient for us, for them to come by earlier. Delivery men moved & handled our furniture carefully. Good experience for us.
Was great to find a couch that works in my space and delivery was professional and smooth.
Above and beyond customer service - I’m sure I will return for my next purchase!!!!
Only the highest quality products at this store! Trevor knocked himself out getting my dad's new lift recliner sitting in his living room in less than 3 hours!!! Amazing service that you don't see very often anymore. Thank you so much!
Everyone was really nice and cool. I appreciate how they presented us with options and ideas for our space with no pressure. My boys and I love our new living room setup. Thank you WALL2WALL!
We purchased a new sofa from Wall2Wall and they were interested in providing us with what we needed. They showed us many options and were so friendly and helpful. We found our sofa and enjoyed the free delivery which went smoothly. I highly recommend Wall2Wall to anyone interested in purchasing furniture for your home.
The men were so polite, and delivery was seamless! Thank you!
Frequently asked questions
What types of furniture and mattresses does Wall 2 Wall offer?
Wall 2 Wall offers a broad range of quality furniture including sofas, recliners, dining sets, beds, and mattresses, with many American-made options available.
How does Wall 2 Wall handle delivery and setup?
Delivery is typically prompt and professional, with staff taking care to protect your home and furniture, set up items, and remove old furniture and packaging materials.
What kind of customer service experience can I expect at Wall 2 Wall?
Customers report friendly, knowledgeable, and no-pressure service, with staff providing personalized recommendations and sometimes accommodating special delivery requests.