Sam is great! He has always taken care of me whenever I had an appliance or HVAC issue. Definitely recommend.
BUSINESS REVIEWS
VISION APPLIANCE PROFESSIONALS
1078 Summit Ave, Jersey City, NJ, 07307, United States
Write a reviewAbout VISION APPLIANCE PROFESSIONALS
Vision Appliance Professionals, nestled in the heart of Jersey City, is your go-to expert for appliance repair and maintenance. With a reputation for professionalism and punctuality, their skilled technician, Sam, delivers top-notch service, ensuring your appliances are running smoothly. Whether it's a vital oven repair or a comprehensive dryer fix, Sam's responsiveness and efficiency shine through. Clients rave about the quick turnaround for parts and the meticulous attention to detail, including post-repair checks and area tidying. Vision Appliance Professionals is celebrated for their quality, value, and the peace of mind they provide, making them a highly recommended choice for all your appliance needs.
Customer reviews
Showing 1–50 of 66 published reviews.
Great responsiveness and customer service!
Very professional and timely. Lovely to work with.
Great, responsive, courteous service.
Real easy to talk to and schedule with. They diagnosed the issue and promptly fixed it. Highly recommend and will continue to use.
Vision appliance was easy to work with, prompt & reliable. They showed up when they said they would & were able to come in and do the job within a week. JJ is so nice to talk to on the phone and very knowlegable. I would definitely recommend hiring Vision Appliance for any appliance needs you may have!
They were quick and able to help the day I called. Cleaned out entire dryer - like new!
Great service by Sam, the owner. He went out of the way to service our refrigerator on a Holiday just to accommodate our schedule. Definitely recommend!
Sam’s thorough assessment allowed me to understand why it happened and how it should get fixed. Would hire him again with anything.
Professional and thorough. I appreciate the friendly service and dedication to getting the job done. I've used this service twice. For my dryer, then my dishwasher a year later. Both times I was greeted by the same technician, Sam. He is great at what he does and I highly recommend them if you're in the Jersey City area.
Sam was very professional and courteous, the communication was very clear and direct, he arrived on time and did his work quickly and competently. Thanks for a job well done.
I have been using Vision Appliances for two years. Sam and team is alway professional, responds fast and fair in pricing. Recently used him for a dryer belt issue and quickly came out and did not charge for dispatch or parts as it was considered still under warranty.
I called the day before and they quickly made an appointment, for the following day. Sam came, perfectly on time. He fixed my washing machine immediately, was pleasant, professional, and efficient! Highly recommend!
Positive: Professionalism Great customer service and company! I used this company to repair my oven door, which had been giving me issues over the last few months. I called and the receptionist was super kind, we scheduled a date for the technician to come out and take a look. On the day the technician came, the receptionist called ahead of time to confirm the date and time was still good and I told her just to make sure to give me a heads up on exact arrival time since I may be on a work call. The service guy was great, he reviewed the issue and determined that the door hinges may be cause. The company gave me an estimate quickly and placed the order for the new parts. When there was a delay with the part being back ordered, they immediately kept me informed. When all was said and done, I was happy with their service and responsiveness! Thank yo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sam was great! Professional, timely and courteous. He quickly diagnosed and fixed the issue with our dishwasher. Service: Dishwasher repair
I am so glad to find Sam to fix my fridge issue. He is professional and nice to teach us how to maintain our fridge in the future. The charge was reasonable. I will definitely ask him for help next time.
Service: Repair refrigerator / freezer Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sam did an excellent job on my dishwasher repair. He was professional, courteous and arrived on time. He very quickly diagnosed the problem with my dishwasher and determined that he could fix it on the same day. He repaired the dishwasher fairly quickly and charged a very fair price. I would highly recommend him. Service: Repair dishwasher
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Yes, there really is a guy named Sam, and he is as professional as all the other reviews say! Service: Repair refrigerator / freezer
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Really pleased we found Sam, he came to fix an issue with our refrigerator but while he was here, was able to help with our dryer also. He was incredible professional, responsive and clearly knows what he is doing. Love that he gives a warranty on replacement parts. Would definitely recommend and will book him again for anything appliance or electrical related. Services: Repair refrigerator / freezer, Repair dryer
Positive: Professionalism, Punctuality, Quality, Responsiveness Sam was super responsive to my initial inquiries and went out of his way to be flexible with scheduling. I appreciate Sam's professionalism, punctuality and showing me where the issue was. Sam primarily came to look at an issue with my dryer which is now in good working order. I mentioned in passing an issue I had with the refrigerator. Sam was kind enought to take look and resolve it for me. Appreciate the warrenty that comes with the service. All in all a very good experience. Service: Repair dryer
Positive: Professionalism, Punctuality I called end of day on a Tuesday, gave me some tips to help troubleshoot my fridge but ended up needing repairs. Came out Thursday and fixed it up. Happy with that! Service: Repair refrigerator / freezer
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Technician was very technical and professional. self-discipline, has excellent problem-solving skills, has attention to detail, He communicated the problem he was resolving and explained. He also showed how to take better the equipment after. He tested the equipment with me to show problem was resolved. Service: Repair microwave
Service: Repair refrigerator / freezer Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness Sam was so professional. He was able to identify the cause of my issue right away on the phone, but made sure to come in and check before making any quotes. He had all the pieces he needed in order to fix the issue on the same day. We have a 2 in 1 LG machine that stopped draining, in 1 hour it was draining like new and Sam helped give me some tips on how to keep it that way! Thank you, Sam! Service: Repair washer / dryer
Sam responded to my request quickly, offered availability to come out immediately and when he did come, diagnosed the issue, reviewed the quote and fixed the issue quickly and for a fair price. Sam was great to work with.
Service: Repair washer / dryer Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: Repair dryer Positive: Professionalism, Punctuality, Quality, Responsiveness
Sam was very helpful, efficient, and was able to find my problem and fix it. Also came out the next day! Thanks Sam
Technician came one day after i called Did the job fast and clean Great service and excellent price. Definitely recommend to my friends 👍👍
Service: Repair dishwasher Positive: Professionalism, Quality, Responsiveness
Service: Repair cooker / hob / oven Positive: Professionalism, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sam was extremely responsive and took The time to explain everything and send pictures. He was on time and prompt and was available when needed. And he was very effective in fixing the problem. I would highly recommend his service. Services: Refrigerator/freezer repair, Refrigerator repair, Freezer repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sam is so professional and responds quickly to all questions. His estimates and work is clear and correct. Definitely using him again when needed. Service: Refrigerator/freezer repair
Service: Refrigerator/freezer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: Dishwasher repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Sam is very professional to handle all the refrigerator parts and explained the problems clearly.
Sam did an excellent job I would definitely request his help again and would definitely recommend him to my friends
Positive: Professionalism, Punctuality, Quality, Responsiveness Excellent service. Very knowledgeable and professional.
I was looking for a company to help me with my refrigerator that stopped working. Sam, was great he diagnosed my refrigerator problem right away and was very knowledgeable.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Amazing work! Professional, highly responsive and above all Good Quality service by Sam from Vision Appliance. No complaints.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My husband and I were in a bind with our refrigerator & freezer not working properly. Sam responded quickly and was here the next day to fix our refrigerator. He is quick & reliable and doesn’t overcharge for the work he does. He even gave us great maintenance tips to keep our refrigerator running for a long time. We really appreciated the timely/excellent service and will be calling him again for any other appliance or AC issues in the future. Don’t go anywhere else!
Positive: Professionalism, Quality, Value Very professional and great work. I would definitely recommend his service to anyone dealing with appliance repair needs.
Positive: Professionalism, Quality, Responsiveness
Positive: Professionalism, Punctuality, Value Called vision appliance on Saturday. spoke a gentleman named sam he gave me an appointment for Sunday at 3pm .he actually showed up eary to my surprise. sam was very professional and explained everything. this guy knows what he's doing worked quickly and cleaned up after himself and was very affordable i would definitely use vision appliance again if needed and recommended them to my friends and family thumbs up great service thank you sam .
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Sam was really nice and thorough. I would definitely recommend.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value If you are in need of any appliance repair Vision Appliance’s & Air Conditioning Inc., is the company to call. From my initial contact with Sam, he was responsive and able to setup an appointment immediately. He assessed the job and was able to give me a quote the same day. I was in need of an additional part for the repair and the turn around time exceeded my expectations. Needless to say my oven is back up and running! Sam is courteous, professional and very knowledgeable. Thank You Sam!
Positive: Punctuality
Positive: Quality Sam and his service were excellent. Knows his stuff-it's obvious. Parts were ordered and installation came very quick. Coordination for scheduling was outstanding as I have definite times I wasn't available. Thanks, Sam, for all your good work. /m
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
They were quick and able to help the day I called. Cleaned out entire dryer - like new!
Great service by Sam, the owner. He went out of the way to service our refrigerator on a Holiday just to accommodate our schedule. Definitely recommend!
Sam’s thorough assessment allowed me to understand why it happened and how it should get fixed. Would hire him again with anything.
Professional and thorough. I appreciate the friendly service and dedication to getting the job done. I've used this service twice. For my dryer, then my dishwasher a year later. Both times I was greeted by the same technician, Sam. He is great at what he does and I highly recommend them if you're in the Jersey City area.
Sam was very professional and courteous, the communication was very clear and direct, he arrived on time and did his work quickly and competently. Thanks for a job well done.
Frequently asked questions
What types of appliances does Vision Appliance Professionals service?
They service a variety of household appliances including refrigerators, dishwashers, dryers, washers, ovens, microwaves, and HVAC systems.
How quickly can I expect a technician to respond and arrive?
Technicians typically respond promptly, often scheduling appointments within a day or two, and they are noted for punctuality and clear communication about arrival times.
What can I expect during the service visit?
Technicians provide thorough diagnostics, explain the issues clearly, offer estimates, perform repairs efficiently, test the appliance after repair, and often provide maintenance tips.