GooglePositive: Responsiveness They came out promptly and were very professional. Took care of the repair that was needed. Service: Washing machine repair
About Umpqua Appliance
Umpqua Appliance in Winston is a trusted provider of home appliance repair services, renowned for their professionalism and punctuality. With a team of knowledgeable technicians like Jordan, who is celebrated for his politeness and expertise, they ensure a seamless repair experience. Their staff is commended for being friendly and personable, making every interaction a pleasure. Whether it's a complex oven repair or a critical refrigerator fix, Umpqua Appliance delivers quick, efficient service and valuable expertise. Customers consistently recommend them for their responsiveness and fair pricing, making Umpqua Appliance a top choice for appliance repair needs.
Customer reviews
Showing 1–4 of 4 published reviews.
GoogleGooglePositive: Professionalism, Punctuality, Responsiveness, Value Great service, repairman came in a timely manner, very professional and friendly. .He explained everything to us of what had happened to the refrigerator. Charged a very Fair price. We would highly recommend them. Service: Refrigerator repair
GoogleQuick service.. Showed up when scheduled... Knowledgable tech and very personable and efficient. Service: Refrigerator/freezer repair
GooglePositive: Professionalism I was very happy with the work of Jordan at Umpqua Appliance. He was polite and thorough and extremely knowledgeable. The lady who set up my appointment was friendly and personable as well. I can’t recommend this company highly enough. Services: Oven/hob repair, Oven repair
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleJames and Chris came for the repair of our washer. I received texts of their planned arrival time. They were on time and quickly replaced the part and we’re on their way. Very professional and knowledgeable.
GoogleAwesome service. Super informative and very friendly
Google
GoogleDid a fantastic job getting our dryer up and running like new. Highly recommend Umpqua Appliance
GoogleThe people here go over and above to help and make sure you are satisfied with your purchase. This is everyone from the front staff to the installers. I would highly recommend doing business with them if you are looking for appliances. My husband and I have bought a washer and dryer as well as a dishwasher.
Frequently asked questions
How does Umpqua Appliance handle appointment scheduling and technician arrival times?
Umpqua Appliance provides appointment confirmations and sends texts with planned arrival times. Technicians are noted for punctuality and professionalism.
What types of appliance repairs does Umpqua Appliance offer?
They offer repairs for washers, dryers, refrigerators, freezers, ovens, and dishwashers, with technicians knowledgeable in diagnosing and fixing various issues.
How does Umpqua Appliance ensure customer satisfaction during service and purchases?
Staff from front office to installers focus on clear communication, thorough explanations, and friendly, professional service to help customers feel informed and satisfied.