Frequently Asked Questions
FAQ's from customer experiences
How does Umpqua Appliance handle appointment scheduling and technician arrival times?
Umpqua Appliance provides appointment confirmations and sends texts with planned arrival times. Technicians are noted for punctuality and professionalism.
What types of appliance repairs does Umpqua Appliance offer?
They offer repairs for washers, dryers, refrigerators, freezers, ovens, and dishwashers, with technicians knowledgeable in diagnosing and fixing various issues.
How does Umpqua Appliance ensure customer satisfaction during service and purchases?
Staff from front office to installers focus on clear communication, thorough explanations, and friendly, professional service to help customers feel informed and satisfied.